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BF-UM-C-DP C244-EN July 2022

  

7.8 ERROR CODE DEFINITION

The HMI can show the faults of Pedelec. When a fault is detected, one of the following 
error codes will be indicated too.

Note:

 Please read carefully the description of the error code. When the error code appears, please first restart the 

system. If the problem is not eliminated, please contact your dealer or technical personnel.

Error

Declaration

Troubleshooting

04

The throttle has fault.

1. Check the connector and cable of the throttle are 
not damaged and correctly connected.

2. Disconnect and reconnect the throttle, if still no 
function please change the throttle.

05

The throttle is not back in its 
correct position.

Check the connector from the throttle is correctly 
connected. If this does not solve the problem, please 
change the throttle.

07

Overvoltage protection

1. Remove and re-Insert the battery to see if it 
resolves the problem.

2. Using the BESST tool update the controller.

3. Change the battery to resolve the problem.

08

Error with the hall sensor signal 
inside the motor

1. Check all connectors from the motor are correctly 
connected.

2. If the problem still occurs, please change the 
motor.

09

Error with the Engine phase’s

Please change the motor.

10

The temperature inside the en-
gine has reached its maximum 
protection value

1. Turn off the system and allow the Pedelec to cool 
down.

2. If the problem still occurs, please change the 
motor.

11

The temperature sensor inside 
the motor has an error

Please change the motor.

12

Error with the current sensor in 
the controller

Please change the controller or contact your supplier.

Summary of Contents for DP C244.CAN

Page 1: ...on 4 7 6 Normal Operation 5 7 6 1 Power ON OFF 5 7 6 2 Power Assist Mode Selection 5 7 6 3 Multifunction Selection 6 7 6 4 Headlights Backlighting 6 7 6 5 Walk Assistance 6 7 6 6 Battery Capacity Indi...

Page 2: ...update 7 1 IMPORTANT NOTICE If the error information from the display cannot be corrected according to the inst ructions please contact your retailer The product is designed to be waterproof It is hig...

Page 3: ...and average speed Unit switching between km and mile Battery capacity indicaton Automatic sensors explanation of the light ing system Brightness setting for backlight 6 power assist modes Mileage ind...

Page 4: ...7 8 6 5 1 Headlight indication 2 USB charge indication 3 Service indication 4 Bluetooth indication only light up in DP C245 CAN 5 Power assist mode indication 6 Multifunction indication 7 Battery capa...

Page 5: ...be auto matically turned off within this set time when it is not operated 7 6 2 Power Assist Mode Selection When HMI powers on briefly press or to select the power assist mode and change the output p...

Page 6: ...ht brightness Press and hold 2S again to turn off the headlight and increase the backlight brightness The brightness of backlight can be set in function Brightness within 5 levels 7 6 5 Walk Assistanc...

Page 7: ...e maximum charging current is 500mA 7 6 8 Bluetooth Function Note Only DP C245 CAN is the Bluetooth version DP C245 equipped with Bluetooth 5 1 can be connected to the Bafang Go APP This display can b...

Page 8: ...the HMI are metric 7 7 1 2 Auto Off Set automatic Off time Briefly press or to select Auto Off and briefly press to enter into the item Then select the automatic Off time as OFF 1 2 3 4 5 6 7 8 9 10...

Page 9: ...t OFF ON ON means Service indication is on OFF means Service indication is off with the or button Once you have chosen your desired selection press the button 0 5S to save and exit back to the Setting...

Page 10: ...Hour b13 Last Uncharge Time Hour Code Code Definition Unit d00 The number of cell d01 Voltage Cell 1 mV d02 Voltage Cell 2 mV dn Voltage Cell n mV NOTE If no data is detected will be displayed 7 7 2...

Page 11: ...terface NOTE If your Pedelec doesn t have torque sensor will be displayed 7 7 2 7 Error Code Briefly press or to select Error Code and then briefly press to enter briefly press or to view message of e...

Page 12: ...from the throttle is correctly connected If this does not solve the problem please change the throttle 07 Overvoltage protection 1 Remove and re Insert the battery to see if it resolves the problem 2...

Page 13: ...ller or contact your supplier 21 Speed sensor Error 1 Restart the system 2 Check that the magnet attached to the spoke is aligned with the speed sensor and that the distance is between 10 mm and 20 mm...

Page 14: ...ol run a diagnostics test to see if it can pinpoint the problem 3 Change the display to see if the problem is solved 4 Change the EB BUS cable to see if it resolves the problem 5 Using the BESST tool...

Page 15: ...e pedelec cool down If problem still occurs please change the battery 46 The temperature of the battery is too low Please bring the battery to room temperature If the problem still occurs please chang...

Page 16: ...UM C DP C244 EN July 2022 7 9 WARN CODE DEFINITION Warn Declaration Troubleshooting 28 Torque sensor s initialization is abnormal Restart the system and note not to step on the crank hard when restar...

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