Badger Meter FC-5000, User Manual

Page: 37 / 44

Troubleshooting
TOOUBLESHOOTING
This section lists common problems that you may encounter with the flow
computer, the possible causes and the recommended remedies� Most problems
are due to improper wiring and/or programming procedures� The problem may
also be in the flow meter, valve, pump or other piece of equipment�
Be sure that all other equipment is functioning properly� The FC-5000 flow
computer is extensively tested at the factory before shipment� However, the unit
may get damaged during transit or installation� If after all possible remedies have
been tried and the problem persists, contact your local representative or
Badger Meter�
Problem Possible Causes Oemedies
Unit is powered but
the display does not
light up�
Incorrect power wiring� Re-check power wiring�
Transmitter is
connected but the
FC-5000 does not
count�
1� Incorrect transmitter wiring or
broken wire�
2� Transmitter is defective�
3� Wrong scale factor�
4� Low frequency input must be on
terminal #7�
5� Meter is defective, rotor not
turning�
1� Check wiring diagrams�
2� Replace parts or entire unit�
3� Check scale factor calculation: For
example, if programmed 0�001
instead of 0�100, unit will wait for
100 pulses before decrementing
one count�
4� Verify connection�
5� Disassemble meter, check rotor,
replace if defective�
Valve does not close
at setpoints�
1� Relay output is not properly
connected�
2� Relay is defective�
3� Valve components are defective�
1� Reconnect relay wiring�
2� Contact factory for replacement�
3� Check and replace valve
components�
Counter accumulates
too many counts�
1� Wrong scale factor�
2� Electrical noise causing extra
pulses�
3� Excessive vibration�
1� Check scale factor calculation�
2� Check wiring� Make sure power
lines are not touching or close
to pulse signal line� Always use
shielded cable�
3� Dampen vibration�
Some of the keys on
the control panel are
not operational�
1� Broken switch behind
control panel�
2� Function not available on
this model�
3� Problem with internal
components�
1� Replace the flow computer or
return for repair�
2� See “Operator Interface” on page
16 �
3� Return the flow computer to the
factory�
DISPLAY OVERRUN
error
There are more than 8 digits in the
display�
1� Check that the unit of measure
you entered will not result in a
readout greater than 8 digits�
2� Check the display precision and
reduce it, if possible��
Table 3: Troubleshooting
Page 37 July 2016 CTL-UM-01723-EN-01