Tracking Number Reference Label
Tracking ID number on the carton and on the bottom of the vertical ID plate are included for tracking purposes associated with warranty claims.
Please read entire booklet completely before beginning the assembly process
Please retain these instructions and your receipt for future reference. Keep them in a safe place where you can refer to them as needed. In order to
provide you with the most
efficient
service, it is required that you provide us with the part numbers when ordering parts.
For Your Records:
Please take time and fill out
the information below. This information will be needed for warranty issues.
Where Purchased:
Date of Purchase:
Installation Date:
Installed by:
Tracking Number:
Vertical ID Plate
Tracking Number-->
Owner’s Manual
Limited Warranty
THE MANUFACTURER RESERVES THE RIGHT TO MAKE SUBSTITUTIONS TO WARRANTY
CLAIMS IF PARTS ARE UNAVAILABLE OR OBSOLETE
This Limited Warranty by Backyard Discovery applies to products manufactured under the Backyard Discovery brand or its other brands including but
not limited to Adventure Playsets, and Leisure Time Products.
Backyard Discovery Wood Play Structure
Backyard Discovery warrants this wooden play product to be free from defects in materials and workmanship for a period of two (2) years from the
original date of purchase. All wood carries a five (5) year warranty against rot and decay from the original purchase date
.
Backyard Discovery Metal Play Structure
Backyard Discovery warrants this metal play product to be free from defects in materials and workmanship for a period of five (5) years from the original
date of purchase.
General Warranty Information
This warranty applies to the original owner and registrant and is non-transferable. Regular maintenance is required to ensure maximum life and
performance of this product. Failure by the owner to maintain the product according to the maintenance requirem
ents may void this warranty.
Maintenance guidelines are provided in the Owner’s Manual.
This Limited Warranty does not cover:
•
Natural occurring properties of wood such as twisting, warping, checking, peeling or any other natural occurring properties of wood that do not
affect performance or integrity.
•
Installation
–
the warranty is null and void if installation is not in accordance with the Assembly Instructions.
•
Labor for any inspection
•
Labor for replacement of any defective item(s)
•
Incidental or consequential damages
•
Cosmetic defects, including rusting, color fading, minor cracks, corrosion, which do not affect performance or integrity of a part or the entire
product.
•
Vandalism, improper use, failure due to loading or use beyond the capacities stated in the applicable Assembly Manual.
•
Acts of nature including but not limited to wind, storms, hail, floods, excessive water exposure.
•
Improper installation including but not limited to installation on uneven, unlevel, or soft ground.
Backyard Discovery products have been designed for safety and quality. Any modifications made to the original product could damage the structural
integrity of the unit leading to failure and possible injury. Modification voids any-and-all warranties and Backyard Discovery assumes no liability for the
modified products or consequences resulting from failure of a modified product. Backyard Discovery disclaims all other representations and warranties
of any kind, express or implied.
This product is warranted for RESIDENTIAL USE ONLY. Under no circumstance should a Backyard Discovery product be used in public settings
(public settings include but are not limited to churches, day cares, parks, etc.). Such use may lead to product failure and potential injury. Any and all
public use will void this warranty.
USA and Canada:
To make a warranty or replacement part claim please visit backyarddiscovery.com or call Backyard Discovery customer service at
800-856-4445. Backyard Discovery will, at its sole discretion, replace any part within the
stated warranty period that is defective in workmanship or
materials. At Backyard Discovery’s discretion, photographs of
the defective part, physical return of the defective part to Backyard Discovery, or proof of
purchase may be required for verification.
Outside of the USA and Canada:
Contact place of purchase or distributor for warranty service.
This Warranty gives you specific legal rights. You may have other rights as well which vary from state to state, province to province or country to
country, where you bought the product. This warranty excludes all consequential damages however, some states do not allow the limitation or exclusion
of consequential damages and therefore this limitation may not apply to you.
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