12
TROUBLESHOOTING GUIDE
PROBLEM CAUSE
REMEDY
No propane gas at the burner
Check that the gas tank valve is
open. Turn the control knob to “ON”
and push the control knob in. Make
sure tank has propane gas.
No spark at the electrode
Check that the AA battery is installed
with the negative (-) end first and has
a charge. Check that the wire is
connected to the ignition module.
Check that the electrode is not
cracked or broken.
Burner won’t light
Lack of oxygen
Remove excess fire ice or lava rocks
from around the ignition well.
Thermocouple not in the flame
Check that the tip of the
thermocouple is even with the top of
the ignition well. Remove any fire ice
or lava rocks from the ignition well.
Thermocouple connection
at the main control valve is
loose
Tighten the thermocouple nut at the
back of the valve.
Burner won’t stay
lit after lighting
No fire ice or lava rock on the
burner
Cover the burner with fire ice or lava
rocks as per the instructions.
