The Informant™ 2
0019-9211 Rev 9
19
4. TROUBLESHOOTING
The following table lists the causes and remedies for the most common
problems that may occur with the detector.
If the information in Table 1 does not solve the problem, or for help with
any problem that is not listed, please contact one of the Bacharach
Sales/Service Centers listed in Section
Parts & Service
.
Table 1. Troubleshooting Guide
Symptom
Probably Cause and Remedy
Instrument does not
turn on.
a. Batteries are dead or installed
backward. Install four fresh ‘AA’
alkaline batteries per Section
Battery
Installation
.
b. Possible faulty refrigerant sensor.
-Remove refrigerant sensor and turn on
detector. If detector now turns on, and
after warm-up shows a bad sensor (see
sensor failure indication below), replace
sensor per Section Sensor
Replacement.
c. Loose printed circuit board connector.
Disassemble detector and ensure that
all connectors are securely attached to
the printed circuit board. See Figure 8.
The middle gas-level
LED on both displays
glows steady.
Sensor depleted or faulty. Replace per
Section
Sensor Replacement
.
All gas-level LEDs
momentarily light full
scale and then turn
off, leaving both the
audible tick rate and
probe tip blink rate at
-elevated levels.
Refrigerant sensor “flooded” with
refrigerant. Move the detector to an area
of fresh air for about 1 minute, or until all
indicators return to their idle state.
Summary of Contents for The Informant2
Page 2: ...The Informant 2 ii 0019 9211 Rev 9 ...
Page 22: ...The Informant 2 18 0019 9211 Rev 9 Figure 8 Connector Locations on Printed Circuit Board ...
Page 28: ...The Informant 2 24 0019 9211 Rev 9 6 Declaration of Conformity ...
Page 29: ...The Informant 2 0019 9211 Rev 9 25 NOTES ...
Page 30: ...The Informant 2 26 0019 9211 Rev 9 NOTES ...
