9. FACTORY RESET TO RESTORE BASIC SETTINGS
You can choose to put snu:mee back to its original factory settings. All the initial settings and configura-
tions snu:mee had when you first un-boxed it will be reinstalled when performing a factory reset. A
factory reset is a recommended thing to do in case snu:mee should not operate properly any more or
if you have forgotten your access data.
To perform a factory reset, press and hold snu:mee’s buttons “Play/ Pause“ and „Stop“ at the same
time for about 10 seconds. When you see snu:mee’s white signal LED flash faster, you know that the
factory reset is in progress. snu:mee will restart automatically once the factory reset is complete.
PLEASE NOTE:
All audio files will still be available after a factory reset. However a factory reset will not
bring back any songs that may have been deleted by accident.
10. CONDITIONS FOR WARRANTY AND REPAIR
If you want to register a warranty case, please refer to an authorized dealer or directly to our custo-
mer support before sending snu:mee back. In case you need to send snu:mee back, please state the
deficiency and include a copy of the original receipt.
The following guarantee conditions apply:
1.
Baby Stars – rock2sleep products come with a 1-year warranty from the day they were
purchased. Proof of the sales date needs to be supplied by means of the receipt or invoice.
2. Defect resulting from material or manufacturing deficiencies will be amended free of charge
during the period of warranty.
3. Servicing snu:mee during the warranty period does not extend the warranty period, neither for
the snu:mee device nor for any exchanged parts.
4. Excluded from the warranty are:
•
All damages resulting from inappropriate handling, e.g. in noncompliance with or disregard of
the user manual
•
Damages resulting from maintenance or repair attempts by unauthorized third parties
•
Transport damages occurring during dispatch when the order is being delivered from the
manufacturer to the customer or when sent back to customer support
•
Accessories that are subjected to wear and tear due to regular use
Liability resulting from indirect or direct consequential damages that have been caused by snu:mee
are also excluded in case of recognized damages performed under the snu:mee warranty.
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