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IWM-TX5

4

User Manual v1.2

Do not damage the device casing. In case of impact with external objects, the device can be 

irreparably damaged and lose the IP65 degree of protection. Install in areas protected against 

impact. In case of breakage of the protective casing, contact customer support.

Pay attention to sharp or edgy protrusions in threads, flanges and measuring tubes. In this 

regard, it is recommended to wear protective gloves.

Do not expose the instrument to sunlight and other heat sources. Do not throw in the fire.

The device must be used in a way that minimizes the potential for human contact during normal 

operation. In order to avoid the possibility of exceeding the RF exposure limits, human proximity 

to receivers with an integrated antenna should not be less than 20 cm (8 inches) during normal 

operation.

Keep out of the reach of children.

The device does not require special protection against electrical interference; however, 

electromagnetic interference must be avoided.
If transmission network interfaces are used, especially when cables are routed outside the 

building, use increased protection against electrical interference.

The device may only be installed in frost-free areas.

Problem

Cause

Solution

It does not transmit via radio

Failure to pass 5 liters forwards 

or the battery may be damaged or 

discharged

Report to the after-sales service

Damaged casing

Possible external impact or fall to the 

ground

Report to the after-sales service

Open and visible electronic unit

Tampering by third parties or strong 

external impacts

Report to the after-sales service

Consumption is not accounted

Tampering by third parties, strong 

external impacts that have damaged 

the sensing coils or incorrect 

assembly

Report to the after-sales service

'Removal' alarm

Tampering by third parties or 

incorrect assembly

Report to the after-sales service

'Leakage' alarm

Possible leaks in the water network/ 

system/ taps

Check for leaks in the water supply/ 

system/ tap

'Maximum flow rate' alarm

Range higher than Q4 for 10 

consecutive minutes

Check the water supply and the 

installation of the meter

'Reverse flow' alarm

Continuous reverse flow higher than 

the set threshold

Check the water supply and the 

installation of the meter

The table below displays the troubleshooting procedures:

Summary of Contents for IWM-TX5

Page 1: ...IWM TX5 User manual EN...

Page 2: ...ed with particular attention to ease of use and reliability in the WM Bus system The device is delivered in sleep mode All functions radio transmission included are deactivated The module is activated...

Page 3: ...fety and the RED Directive 2014 53 EU The warranty and correct functioning are void if the identification plate and seals applied to the instrument are removed or damaged It is forbidden to transport...

Page 4: ...when cables are routed outside the building use increased protection against electrical interference The device may only be installed in frost free areas Problem Cause Solution It does not transmit v...

Page 5: ...ll the IWM TX5 module away from metal objects or any potential radio shielding in a place protected from tampering The device could be configured by using the BMetering NFC Config App The installer ha...

Page 6: ...n Preconfigured radio parameters Walk by mode Transmission frequency every 60 seconds Transmission interval 5 7 days no weekend every month Encryption disabled default 12 monthly historical data No se...

Page 7: ...te After the reset the status is updated Low battery alarm A battery voltage of less than 2 65V has been detected It is activated when the battery voltage drops below the 2 65V threshold Permanent err...

Page 8: ...onment which could cause an explosion or a leak of gases or flammable liquids Always dispose of batteries in compliance with current regulations Always use original spare parts authorized by the manuf...

Page 9: ...7 NFC fraud alert Protection class IP65 on request IP68 Certifications CE from 1 C to 55 C from 20 C to 70 C WM BUS 868 MHz T1 AES 128 Co processor cryptographic max 10 years Lithium 3 0V 1 8 Ah Indu...

Page 10: ...nual v1 2 Contact Info B METERS srl Via Friuli 3 33050 Gonars UD ITALY Tel 39 0432 931415 39 0432 1690412 Fax 39 0432 992661 E Mail vendite info info bmeters com E Mail assistenza ticket bmeters com W...

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