4
Subject to change without prior notice
EN
Rinse the pipes thoroughly before installing the meter.
The device must be installed pay attention to matching the direction of the arrow on the meter
brass body to the direction of the flow.
Avoid collecting air bubbles in the meter during the installation process.
The thermal energy meter must not be subjected to mechanical stress when installed in the
pipeline.
The meter must be installed in such a way as to be protected from all impurities and external
contamination.
Manually and simultaneously screw the device fittings on both sides, and then tighten in opposi-
te directions using a suitable device.
Remove old seals and clean the sealing surfaces.
Slightly grease the sealing surfaces (use grease approved by MID Standards).
Mount only the newly supplied gaskets (gaskets should not get in the pipeline). Seals provided
on site must be fit for purpose and comply with local guidelines and directives. B METERS
disclaim all liability for consequential damage resulting from the use of third-party gaskets, such
as corrosion of sealing surfaces and threads.
Problem
Cause
Solution
Display off, pressing buttons does
not respond
The battery may be damaged or discharged
Inform Customer Service
Damaged brass case or leakage
Possible external impact or fall to the ground
Inform Customer Service
Lower case brass separated
by electronic unit
Tampering by third party or strong external
impacts
Inform Customer Service
Open and visible electronic unit
Tampering by third party or strong external
impacts
Inform Customer Service
No consumption is accounted
Tampering by third party, strong external shocks
or damage to the flow detection sensor
Inform Customer Service
Error 12 always present
Damaged temperature probes
Inform Customer Service
Error 18 or 19 always present
Damaged temperature probes or out of system
temperatures limits
Inform Customer Service
Does not transmit via radio
Failure to pass 5 absolute liters or the batteries
may be damaged or discharged
Inform Customer Service
TROUBLESHOOTING
