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Chapter 3 — Testing the Modem in

Windows

®

 95/98 & Windows NT

®

 4.0

5.

Select the 

COM Port 

that your modem is connected to. Click on the

More Info 

button.

Summary of Contents for MDP7800

Page 1: ...MDP7800 PCI MODEM User s Manual Version 1 0...

Page 2: ...dows and Windows NT are registered trademarks of Microsoft Corp All other company or product names are trademarks or registered trademarks or service marks of their respective owners and are hereby re...

Page 3: ...s equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by on...

Page 4: ...the event this equipment should fail to operate properly disconnect the unit from the telephone line Try using another FCC approved telephone in the same telephone jack If the trouble persists call th...

Page 5: ...is equipment or equipment malfunctions may give the telephone communications company cause to request the user to disconnect the equipment For your own protection make sure that the electrical ground...

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Page 7: ...2 Safety Precaution 1 3 Installation Notes 1 4 Installing the Modem 1 5 Connecting the Modem Installing the Modem Drivers in Windows 95 98 Windows NT 4 0 Testing the Modem in Windows 95 98 Windows NT...

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Page 9: ...ve range of modem related functions including data communications sending and receiving of faxes The intensive demands of today s Internet applications will no longer be a bottleneck Using the MDP7800...

Page 10: ...ic components on your modem Static electricity can cause permanent damage to your modem To prevent such a damage you must ground yourself while installing the modem You can do this in either of the tw...

Page 11: ...s required for the modem installation Your computer s documentation should come in handy during the modem installation Have it ready by your side when you start the installation If you have an existin...

Page 12: ...and Play based you need to un install its modem drivers before you remove it Check your existing modem documentation for details on this Power off your computer and any connected devices before instal...

Page 13: ...if necessary remove its cover plate Keep the mounting screw to secure your modem later Align your modem with the selected PCI Bus slot and firmly push it into the slot If the modem will not slide in...

Page 14: ...14 MDP7800 PCI Modem User s Manual Secure your modem to the computer chassis with a mounting screw Replace your computer s chassis cover...

Page 15: ...to the telephone wall socket Connect a microphone to the modem card MDP7800SP U only Connect a pair of active amplified speakers to the modem card Alternatively if you have a sound card in your compu...

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Page 17: ...vers in Windows 95 98 Windows NT 4 0 This chapter contains information on how to install your modem drivers in Windows 95 98 Windows NT 4 0 Windows 95 1 Power on your computer to start Windows 95 Wind...

Page 18: ...button to continue with the installation 4 When the Insert Disk window appears click the OK button 2 Place your CD floppy disk into the CD ROM drive floppy disk drive and click Next Windows 95 will n...

Page 19: ...and click OK assuming you have placed the CD in a CD ROM drive labelled as D For drivers found on diskette type A in the text box and click OK assuming you have inserted the installation disk in Drive...

Page 20: ...earch for the best driver for your device Recommended and click Next 4 At the next prompt select the source of your drivers For drivers that are found on CD click the option CD ROM drive For drivers t...

Page 21: ...in a CD ROM drive labelled as D where is 7800 u for MDP7800 U PCI modem 7800v u for MDP7800V U PCI modem 7800sp u for MDP7800SP U PCI modem For drivers found on diskette type A setup exe assuming you...

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Page 23: ...Modem in Windows 95 98 Windows NT 4 0 This chapter contains information on how to test your modem in Windows 95 98 Windows NT 4 0 Windows 95 98 1 From the Windows 95 98 task bar click the Start butto...

Page 24: ...24 MDP7800 PCI Modem User s Manual 3 Double click the Modems icon 4 Click the Diagnostics tab...

Page 25: ...25 Chapter 3 Testing the Modem in Windows 95 98 Windows NT 4 0 5 Select the COM Port that your modem is connected to Click on the More Info button...

Page 26: ...is working properly the More Info window will appear showing a list of AT commands Note that the Port Information shown here may differ from what you see on your computer This information is determine...

Page 27: ...Select Programs Accessories HyperTerminal Folder 3 Click HyperTerminal 4 Key in the required information prompted by the dialogue boxes 5 Click OK after entering the telephone number in the dialogue b...

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Page 29: ...s Reviewing this chapter can help you solve many problems and often eliminate the need for telephone assistance How to identify the MDP7800 modem and drivers The model of your card is printed on the s...

Page 30: ...h your ISP and their Central Site Modem s firmware The system cannot detect the modem when I first inserted the card What s wrong Please make sure that the card is fully inserted into the PCI Bus If t...

Page 31: ...he modem is working properly Go to Start Settings Control Panel Modem Diagnostic Select the Com Port that the modem is connected to and select More Info If the modem is working properly a window will...

Page 32: ...nostic test However if you are sure that you have closed all communication software but the error persisted do the following Go to Start Settings Control Panel Systems Check whether there is any yello...

Page 33: ...ell You may try to install new versions of communication software that supports higher interrupts How do I remove the old modem drivers installed in the system Run deinstal exe in the MDP7800 modem in...

Page 34: ...em The following modem command were used to initialize the modem in the terminal emulation mode such as in Windows95 Hyperterminal application ATZ The modem hangs up when an incoming call is received...

Page 35: ...r like all data connection the connection is sensitive to the amount of noise present in the phone line Hence only very clean phone line can get high connection rate or throughput You may want to chec...

Page 36: ...ple icon and select Answering Machine g Use the pull down menu and select the file you recorded saved After performing the above steps your Trio Communications application is personalized to your own...

Page 37: ...intl a First run wms exe under the directory to install Microsoft Messaging b Next run awfax exe under the same directory to install Microsoft Fax For further information on Microsoft Messaging and M...

Page 38: ...virtual DOS box AT FE0 C1 D2V1S0 0 V1 At the same time check that you are configuring the Modem with the correct IRQ Port Address and Baud Rate Some older DOS game does not have the ability to detect...

Page 39: ...ifications For MDP7800 U Modem Standards K56Flex Upgradable to V 90 ITU standard V 34 V 34 V 32terbo V 32bis V 32 V 23 V 22bis V 21 Bell 212A Bell 103 Modem Data Rates 56Kbps download speed from Inter...

Page 40: ...ter V21 Channel 2 Class 1 and Group 3 Protocol H 324 Video Ready V 80 Additional Features Auto Dialing and Auto Answer Line quality Monitoring and Retrain Tone or Pulse Dialing DAA Line Interface Call...

Page 41: ...ror Correction V 42 LAP M and MNP2 4 Data Compression V 42bis and MNP5 Fax Modulations V 17 V 29 V 27ter V21 Channel 2 Class 1 and Group 3 Protocol Voice Features Digital Answering Machine for Voice a...

Page 42: ...dditional Features Caller ID country dependent Handset Exclusion Line Quality Monitoring and Retrain Tone or Pulse Dialing H 324 Video Ready V 80 V 8bis The product specifications herein are subject t...

Page 43: ...43 Appendix B Technical Specifications Modem Card Layout...

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