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Aztec DSL7000GRV(S), Quick Installation Manual

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Aztec DSL7000GRV(S) Quick Installation Manual Download Page 24

Technical Support Contact Numbers

Customer Care

Customer Care Hotline: 1688 

Monday to Sunday and Public Holidays: 

8:00 AM to 12:00MN 

For Business ADSL Customers: 

1606 then select option 2

(Available at all times)

Service Center Address: 

31 Ubi Road 1 Aztech Building

Lobby A Ground Floor 

Singapore 40864 

Hotline: 654 22 

Email: [email protected] 

Operating Hours

Monday to Friday: :00 AM to 6:15 PM

Saturday: :00 AM to 1:00 PM 

(Except Public Holidays)     

 

Summary of Contents for DSL7000GRV(S)

Page 1: ......

Page 2: ...our BroadBand Connection STEP 3 BroadBand Connection Settings for Fibre Optional STEP 4 Logging in to Your SingNet BroadBand STEP 5 Connecting Wirelessly to SingNet BroadBand Optional STEP 6 Setting U...

Page 3: ...help you to install SingNet BroadBand service and mio Voice services The following items are pre packaged in your Residential Gateway Note Existing Singnet BroadBand mio Plan or mio Home subscribers s...

Page 4: ...ne port to use your fixed Phoneline Connect Power Adapter to your Residential Gateway POWER port and the mearest electrical outlet Turn On the power at the electrical outlet and the Residential Gatewa...

Page 5: ...front of the Residential Gateway are light up in GREEN Note If the LEDs mentioned in 2 5 are not light up please check your connections again based on 2 1 to 2 4 You may now proceed to Step 3 once th...

Page 6: ...teway s VOICE 1 2 Port 3 1 3 2 3 3 Once Power Adapter is connected follow the power up sequence as below Power up the Optical Network Terminal ONT Wait for POWER and PON LEDs to turn to stable green l...

Page 7: ...on the left Click on SET UP NOW 4 1 Type your User ID and Password as stated in your Service Letter in the Username and Password fields and click the Connect button Note If you are unable to view the...

Page 8: ...should now be stable GREEN not blinking except the ETHERNET LED it should be GREEN and blinking If not please re do STEP 4 and ensure that you enter your USER ID and Password correctly LED Check Cong...

Page 9: ...the next section Please refer to your operating system s instructions Section B if you are using Window s XP Section C if you are using Windows Vista Section D if you are using Windows 7 Section E if...

Page 10: ...ess network e g SINGTEL 0110 and wait for the network to be detected Note 1 Please refer to section A if you are unsure of your Network Name and try refreshing your Network List if you do not see it T...

Page 11: ...You will see the screen on the left if the setup is successful 5...

Page 12: ...Section C If you are using Windows Vista In Windows Vista Click on the Start button 1 Click on Connect To 2 You will see the screen on the left 3 Under Show select Wireless 4...

Page 13: ...on the Connect button 6 Please wait while your computer tries to connect to the Residential Gateway 7 You will now be prompted to enter your Network Key 8 Note You will see this when 1 You are connect...

Page 14: ...y If you do not enable this option you will always be prompted to enter the key Ensure that you have Start this connection automatically selected 14 Note This option will connect your computer to the...

Page 15: ...ork e g SINGTEL 0110 Input your wireless network key on the Security Key field 1 2 3 Note Please refer to Section A if you are unsure of your Network Name or try refreshing your network list if you do...

Page 16: ...rk Location click on Home Network Click on the Close button to complete the setup and close the window You will see the wireless icon on the taskbar like the one on the left once the wireless is succe...

Page 17: ...s below or refer to the user manual of your wireless adapter for advanced instructions Look for your Network Name and double click on it 2 Note Please refer to section A if you are unsure about your N...

Page 18: ...come to your FREE exPRESS Portal Stay close to the people and memories that matter most to you Visit www express singtel com and log in with your SingNet email and password First time users will see a...

Page 19: ...non Fibre customers will see the screen below If you are a Fibre customer you will see a slightly different interface refer to the Quick Guide to exStream leaflet To start a service double click on t...

Page 20: ...e files online anywhere you are You can also back up your phone contacts and computer files If you ve signed up for the service you can start using it immediately When you re done click on the x butto...

Page 21: ...l networks and emails all in one page Check out your friend s latest updates and pictures Update your status or upload your photos to multiple social networks at once Save pictures you like directly i...

Page 22: ...ormance If the Voice 1 and Voice 2 LED does not light up after 10 minutes please power off the Residential Gateway momentarily and turn it back on It will take approximately 5 to 10 minutes for a succ...

Page 23: ...e for any loss or damage arising from such interference or failure Customer shall be solely reponsible for providing all equipments necessary such as repeaters at his her own expense to extend the wir...

Page 24: ...12 00MN For Business ADSL Customers 1606 then select option 2 Available at all times Service Center Address 31 Ubi Road 1 Aztech Building Lobby A Ground Floor Singapore 408694 Hotline 6594 2297 Email...

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