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DMX lighting troubleshooting

If you have any problems with DMX lighting, consult this troubleshooting section to solve any difficulties with 
your product. If this troubleshooting section does not solve your problem, contact your dealer for more 
information and help.

This troubleshooting section contains the most frequent problems and is not a complete collection of possible
faults, defects and solutions. The troubleshooting section applies for DMX controllers, DMX cabling and DMX
lighting fixtures. It is possible that not all described problems, causes and solutions apply to your situation as 
product details may vary from product to product.

Problem

Possible Cause

Solution

The fixture does not activate itself

Blown fuse

Check the fuse compartiment for 
blown fuses and replace it if 
necessary.

No power cable plugged in

Plug in the power supply to a 
matching power outlet

Power switch is not in the ON 
position

Turn on the device by switching 
the ON/OFF switch to the ON 
position, if available

The fixture does not respond to 
DMX signals

Wrong DMX address

Set the DMX address to the right 
value

DMX controller blackout function 
activated

Deactivate the blackout function of
your DMX controller

Faulty positioning of the DMX 
polarity switch on the controller

flip the polarity switch on your 
DMX controller

No response or DMX activity 
signal LEDs active

Check your DMX cables for 
possible connection breaks and 
replace them if necessary.

The fixture does not respond to 
sound

Wrong working mode selected.

Check if the sound activated mode
of the fixture is activated.

Microphone sensitivity level is set 
too low

Increase the microphone 
sensitivity of the built-in 
microphone

Speaker placed too far away or 
lack of bass

Place your lighting effect closer to 
your speakers (or vice versa) 
and/or increase low frequency 
volumes. The microphone will not 
be triggered with high pitched 
sounds.

The beam output is very low

Dirty/dusty optics

Clean the lens and/or other optics 
with a dry or damp cloth

Dimmer is not set to full output

Set all dimmer levels to 100% on 
your DMX console

Sometimes the DMX signal is lost 
and/or some fixtures are 
flickering / behaving odd 
sometimes

Faulty/broken DMX cables

Check your DMX cables for 
possible connection breaks and 
replace them if necessary.

Power cable interference on your 

Avoid installing the DMX and 

Any information and illustrations shown in this user manual are subject to change without further notice.

User manual version: 2.0

Creation date + author initials: 05-12-2013 RV Revision date + author initials: 18-02-2014 RV

Summary of Contents for ITA3D 80

Page 1: ...ffect User manual Any information and illustrations shown in this user manual are subject to change without further notice User manual version 2 0 Creation date author initials 05 12 2013 RV Revision...

Page 2: ...nected Do not cover or remove the ground contact Never leave cables lying around Do not open the device and do not modify any hard or software of this unit Do not insert this object into air vents Do...

Page 3: ...the device while in use Avoid brute force during the installation and operation of this device Familiarize yourself with the functions of the device before use Do not allow operation of the device by...

Page 4: ...electrical shocks and short circuit Always mount the fuse cover back to the fuse compartment Any information and illustrations shown in this user manual are subject to change without further notice Us...

Page 5: ...e the laser device running unattended The requirements for laser shows may vary from country to country and even from region to region Contact your local authorities for more information regarding pro...

Page 6: ...sconnect it from the power supply and store it in a dust free environment Always check the unit for possible damage before use If you suspect that something is wrong with the unit do not connect it to...

Page 7: ...tch setting also used for activation of auto sound active mode 8 Microphone sensitivity knob low high 9 Cooling fan 10 IEC power inlet 11 ON OFF switch Any information and illustrations shown in this...

Page 8: ...loth Selecting a working mode This laser device has three working modes which are automatic music controlled and DMX To select the right operating mode for your situation use the dipswitch panel on th...

Page 9: ...without the use of a DMX controller Connect your devices with standard XLR XLR cables The first device in the chain needs to be set to a basic function such as sound active or one of the auto shows Se...

Page 10: ...moving blanking flash blanking blanking 3 Pattern selection 0 255 256 patterns to be selected 4 Movement Y 0 127 Manual up down movement 128 191 Auto down movement 192 255 Auto up movement 5 Movement...

Page 11: ...our DMX controller Faulty positioning of the DMX polarity switch on the controller flip the polarity switch on your DMX controller No response or DMX activity signal LEDs active Check your DMX cables...

Page 12: ...he reset program This will reset all values to the original 0 point The fixture does not respond fast enough to the set speed on my DMX controller Moving parts can not keep up with the set speed Decre...

Page 13: ...ng bracket for use with a lighting stand or truss system built in microphone with adjustable sensitivity DMX control with 3 pin XLR connectors DMX control 12 channels Power requirements Power supply 1...

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