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AXXIV 15L14 User Manual Download Page 207

Troubleshooting

Problems and Possible Solutions 8 - 13

8

3.

Go to the 

Charms Bar

.

4.

Select 

Settings

 and you will then note that the 

WiFi icon

 will read 

Unavailable

.

5.

Standard procedure would be to click the connection and enter the PIN number to unlock the connection.

6.

In this instance you will note that the 

Mobile broadband

 connection will read 

Insert a SIM

. 

Figure 8 - 2

 - Mobile Broadband (Insert a SIM)

7.

In this case you will need to 

restart the computer

.

8.

After system restart you can then connect to the Mobile Broadband as normal.

9.

To fully resolve this issue it is recommended that you do not Enable a PIN for the EM820W 3G module.

Summary of Contents for 15L14

Page 1: ...V13 2 00...

Page 2: ......

Page 3: ...cation This publication and any accompanying software may not in whole or in part be reproduced translated trans mitted or reduced to any machine readable form without prior consent from the vendor ma...

Page 4: ...k Lux embourg Finland Netherlands France Norway Germany Portugal Greece Spain Iceland Sweden Ireland United Kingdom Cyprus Czech Republic Estonia Hungary Latvia Lithuania Malta Slovakia Poland Slov en...

Page 5: ...wed to sell his product in the European market This product conforms to the essential requirements of the R TTE directive 1999 5 EC in order to attain CE Marking A notified body has determined that th...

Page 6: ...communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can...

Page 7: ...he manufacturer for compliance with the above standards could void your authority to operate the equipment If your purchase option includes both Wireless LAN and 3G modules then the appropriate antenn...

Page 8: ...here may be a remote risk of electrical shock from lightning 3 Do not use the telephone to report a gas leak in the vicinity of the leak 4 Use only the power cord and batteries indicated in this manua...

Page 9: ...nd of heating ele ment This is an electrical appliance If water or any other liquid gets into it the computer could be badly dam aged Do not expose the computer to any shock or vibration Do not place...

Page 10: ...and don t forget to save your work Remember to periodically save your data as data may be lost if the battery is depleted 5 Take care when using peripheral devices Do not turn off the power until you...

Page 11: ...lug the power cord be sure to disconnect it by the plug head not by its wire Make sure the socket and any extension cord s you use can support the total current load of all the connected devices Befor...

Page 12: ...eries may experience a slight expansion or swelling however this is part of the battery s safety mecha nism and is not a cause for concern Use proper handling procedures when using polymer batteries D...

Page 13: ...e or qual ified service personnel Keep children away from and promptly dispose of a damaged battery Always dispose of batteries carefully Batteries may explode or leak if exposed to fire or improperly...

Page 14: ...any of the following conditions When the power cord or AC DC adapter is damaged or frayed If the computer has been exposed to rain or other liquids If the computer does not work normally when you foll...

Page 15: ...t the notebook in its carrying bag and secure it with the bag s straps 7 If you re taking any peripherals e g a printer mouse or digital camera pack them and those devices adapters and or cables 8 Ant...

Page 16: ...ata Pass your computer and disks around the devices Ask security officials to hand inspect them you may be asked to turn it on Note Some airports also scan luggage with these devices Fly safely Most a...

Page 17: ...ms wrists and hands in a relaxed position Your knees should be slightly higher than your hips Place your feet flat on the floor or on a footrest if necessary Use a chair with a back and adjust it to s...

Page 18: ...ake the following precautions Set the Windows Power Plans to turn the screen off after a few minutes of screen idle time Use a rotating moving or blank screen saver this prevents an image from being d...

Page 19: ...tructions for Care and Operation VII Power Safety IX Polymer Battery Precautions X Battery Precautions XI Cleaning XII Servicing XII Travel Considerations XIII Quick Start Guide Overview 1 1 Advanced...

Page 20: ...Front Left Views 1 13 System Map Right Rear Views 1 14 System Map Bottom View 1 16 Windows Control Panel 1 17 Windows 8 Start Screen Desktop 1 18 Windows 8 Charms Bar 1 22 Windows 8 Control Panel 1 24...

Page 21: ...In 1 Card Reader 2 6 Touchpad and Buttons Mouse 2 7 One Finger 2 11 Multi Finger 2 14 Additional 2 16 Audio Features 2 17 Power Management Overview 3 1 The Power Sources 3 2 AC DC Adapter 3 2 Battery...

Page 22: ...5 New Battery 3 15 Recharging the Battery with the AC DC Adapter 3 15 Proper handling of the Battery Pack 3 16 Battery FAQ 3 17 Drivers Utilities What to Install 4 1 Module Driver Installation 4 1 Dri...

Page 23: ...4 8 Airplane 4 8 MEI Driver 4 8 Audio 4 8 Windows Experience Index 4 9 Optional Drivers 4 10 BIOS Utilities Overview 5 1 The Setup Utility 5 2 Failing the POST 5 3 Fatal Errors 5 3 Non Fatal Errors 5...

Page 24: ...enu 5 8 Boot Logo Advanced Menu 5 8 Power On Boot Beep Advanced Menu 5 9 Battery Low Alarm Beep Advanced Menu 5 9 Security Menu 5 10 Set Supervisor Password Security Menu 5 10 Set User Password Securi...

Page 25: ...10 Modules Options Overview 7 1 PC Camera Module 7 3 PC Camera Audio Setup 7 4 Camera App 7 5 Taking Pictures Capturing Video 7 7 Wireless LAN Module 7 10 3rd Party 802 11b g n Driver Installation 7...

Page 26: ...el WiDi Application Installation 7 34 Intel WiDi Application Configuration 7 35 Sound Blaster Cinema EQ 7 38 Sound Blaster Cinema EQ Installation 7 38 Sound Blaster Cinema Application 7 39 Sound Blast...

Page 27: ...Overview B 1 Video Driver Controls Video Drivers C 1 Video VGA C 1 NVIDIA Video VGA C 1 Dynamic Video Memory Technology C 2 Model Differences C 2 NVIDIA Optimus Technology C 3 Intel HD Graphics Contro...

Page 28: ...I Audio Configuration C 32 Specifications Processors D 2 Core Logic D 2 Display D 2 Memory D 2 Video Adapter Models A B D 2 Video Adapter Model C D 3 Storage D 3 Audio D 3 Keyboard Pointing Device D 3...

Page 29: ...XXVII Preface Indicators D 4 BIOS D 4 Security D 4 Features D 5 Operating System D 5 Environmental Spec D 5 Dimensions Weight D 5...

Page 30: ...XXVIII Preface...

Page 31: ...tilities essential to the operation or improvement of some of the computer s subsystems Chapter 5 An outline of the computer s built in software or BIOS Basic Input Output System Chapter 6 Instruction...

Page 32: ...hrough all the documentation more detailed descriptions of the functions setup and system controls are covered in the remainder of the User s Manual but do not worry if you do not understand every thi...

Page 33: ...as an interface between the com puter and a hardware component e g a wireless network module It is very important that you install the drivers in the order listed You will be unable to use most advanc...

Page 34: ...cord to the AC DC adapter 5 Use one hand to raise the lid LCD to a comfortable viewing angle do not exceed 130 degrees use the other hand to support the base of the computer Note Never lift the compu...

Page 35: ...the Windows 8 operating system is sup ported Note In order to run Windows 8 without limitations or decreased performance your computer requires a mini mum 1GB of system memory RAM Windows 8 OS In orde...

Page 36: ...D Graphics 4600 Supports NVIDIA Optimus Technology Sound Blaster Audio Sound Blaster Cinema Audio System Supported N A WLAN Module Options Intel Centrino Wireless N 2230 WLAN Bluetooth Combo Module In...

Page 37: ...e Touchpad and Buttons valid operational area is that indicated within the red dotted lines indicated on the right 2 Wireless Device Operation Aboard Aircraft The use of any portable electronic transm...

Page 38: ...ge DC Power is Plugged In Green The Computer is On Blinking Green The Computer is in Sleep Mode Orange The Battery is Charging Green The Battery is Fully Charged Blinking Orange The Battery Has Reache...

Page 39: ...s hot keys unique to the system s regular keyboard may not work NumLk ScrLk Hold down the Fn Key and either NumLk or ScrLk to enable number or scroll lock and check the LED indicator for sta tus Numer...

Page 40: ...splay file Search I Open the Settings charm K Open the Connect charm L Lock the computer and display the Lock screen P Display the Second Screen menu see Figure 1 20 on page 1 29 R Switch to the Windo...

Page 41: ...is installed Table 1 5 Function Hot Key Indicators Keys Function Keys Function Fn Play Pause in Audio Video Programs Fn F8 F9 Brightness Decrease Increase Fn F1 TouchPad Toggle Fn F10 PC Camera Power...

Page 42: ...on off see Appendix B for full details Figure 1 4 Control Center Control Center Click on any button to turn any of the modules e g TouchPad Camera on off Click on the power conservation modes to switc...

Page 43: ...3 0 Port 8 HDMI Out Port 9 USB 3 0 Port 2 7 4 1 3 8 6 5 Multi In 1 Card Reader The card reader allows you to use the most popular digital storage card formats MMC MultiMedia Card RS MMC SD Secure Dig...

Page 44: ...Out Jack 3 USB 2 0 Port 4 USB 3 0 Port 5 Optical Device Drive Bay for CD DVD Device 6 Security Lock Slot 7 Battery 7 4 2 5 1 W255EU 3 Battery Information Always completely discharge then fully charge...

Page 45: ...Don t try to remove a floppy disk CD DVD while the system is accessing it This may cause the system to crash Changing DVD Regional Codes Go to the Control Panel and double click Device Manager Hardwa...

Page 46: ...om View 1 Battery 2 Component Bay Cover 3 Vent Fan Intake Outlet 4 Multi in 1 Card Reader 5 Speakers CPU The CPU is not a user serviceable part 2 1 4 Overheating To prevent your computer from overheat...

Page 47: ...bring up the context menu or use the Windows Logo Key X key combination and select Control Panel Figure 1 8 Windows 8 Context Menu Charms Bar Settings from Desktop App Move the mouse to the and right...

Page 48: ...ities and programs within Windows 8 are accessed from the Start screen and or Windows Desktop app The Desktop which runs as an app within the Start screen can be accessed by clicking the Desktop item...

Page 49: ...es for apps and control panels in the Start screen Right click on a blank area of the Start screen and you will see the All Apps icon Click the All Apps icon to display all the installed ap plications...

Page 50: ...t hot corner to switch between the Start screen and the Windows Desktop app To do so move your mouse to hover over the bottom left corner of the screen and click the pop up When you move to the lower...

Page 51: ...t Device Man ager and Network Connections etc Figure 1 12 Advanced Context Menu Right Click lower left hot corner Display Most Recently Used Apps If you are in the Start screen Desktop or an app you c...

Page 52: ...rsor to the upper or lower right corners of the screen and then hover over one of the items in the Charms Bar to activate it the bar will be black when it is active or use the Windows Logo Key C key c...

Page 53: ...ft of the screen Devices Click this button to change connected peripheral device settings e g an external display Settings This button gives instant access to the computer settings such as Network Aud...

Page 54: ...of ways in Windows 8 Click Search in the Windows Charms Bar see previous page and the search pane will pop out Type Control Panel and select it from the results to the left Figure 1 15 Search Control...

Page 55: ...on Settings in the Windows Charms Bar and select Control Panel from the menu Figure 1 17 Settings Charms Bar Desktop App Only Right click on a blank area of the Start screen or swipe a finger from th...

Page 56: ...1 Keyboard Shortcut to Control Panel You can also use keyboard shortcuts to access the Control Panel Press the Windows logo key and X to bring up the context menu and then press P to bring up the Cont...

Page 57: ...ed to click the Desktop app to switch to the Desktop The taskbar is displayed at the bottom of the desktop screen and you can see the notification area of the taskbar in the bottom right of the screen...

Page 58: ...attery life without having to manually change settings The computer will automatically switch between the integrated UMA Unified Memory Ar chitecture GPU iGPU and the discrete GPU dGPU when required b...

Page 59: ...pendix B In Windows 8 it is possible to quickly configure external displays from the Devices menu item in the Charms Bar see Windows 8 Charms Bar on page 1 22 To Configure Displays from Devices Charms...

Page 60: ...on In the Appearance and Personalization category 3 Adjust resolution Figure 1 21 Screen Resolution 1 3 2 Right Click Desktop App 1 You can right click the desktop and select Screen resolution Figure...

Page 61: ...solution control panel in Win dows 2 Click the Intel R tab and click Graphics Properties button Figure 1 22 on page 1 31 OR 3 Right click the desktop and select Graphics Properties from the menu OR 4...

Page 62: ...de 1 To access the NVIDIA Control Panel Models A B Only 1 Right click the desktop and select NVIDIA Control Panel Figure 1 23 OR 2 Double click the icon Figure 1 23 in the Windows control panel Figure...

Page 63: ...enu item in Set tings in the Charms Bar in Windows 8 may be used to Shut down or Restart you can also add Hibernate Sleep to the menu see Adding Hibernate Sleep to the Power Menu on page 3 9 Shut Down...

Page 64: ...of the Windows Desktop and select Screen Resolution Adjust the Resolution to make sure that it is at least 1024 768 although preferably 1366 768 or above see sidebar Figure 1 25 Screen Resolution Scr...

Page 65: ...UAC is on or off follow the instructions below 1 Open the Control Panel 2 Click on User Accounts and then click on Change User Account Control settings or click System and Security and click Change U...

Page 66: ...Quick Start Guide 1 36 1...

Page 67: ...apter 2 Features Components Overview Read this chapter to learn more about the following main features and components of the computer Hard Disk Drive Optical CD DVD Device Multi In 1 Card Reader Touch...

Page 68: ...ils see Upgrading the Hard Disk Drive on page 6 6 Power Safety Before attempting to ac cess any of the internal components of your com puter please ensure that the machine is not connect ed to the AC...

Page 69: ...el side facing up use just enough force for the disc to click onto the tray s spindle Gently push the CD DVD tray in until its lock clicks and you are ready to start The busy indicator will light up w...

Page 70: ...her materials to the surface of the disc Do not store or place the CD or DVD in high temperature areas Do not use benzene thinner or other cleaners to clean the CD or DVD Do not bend the CD or DVD Do...

Page 71: ...DVD Region Note DVD region detection is device dependent not OS dependent You can select your module s re gion code 5 times The fifth selection is perma nent This cannot be al tered even if you chang...

Page 72: ...s Make sure you install the card reader driver see CardReader on page 4 7 Note Some of these cards require PC adapters that are usually supplied with the cards Card Reader Cover Make sure you keep the...

Page 73: ...e to the mouse however you can also add a mouse to your computer through one of the USB ports The touchpad buttons function in much the same way as a two button mouse Install the driver as instructed...

Page 74: ...of the taskbar or from Options in the ELAN tab in the Mouse control panel in Windows You may then configure the gestures and options to your preferences Mouse Driver If you are using an ex ternal mous...

Page 75: ...to manipulate documents ob jects and applications Click the menu tabs One finger Multi finger or Additional and then the function button on the left to access the Configuration controls in the right p...

Page 76: ...Buttons Mouse 2 Click the Function Description button to get a detailed description of any func tion Click the Default button to set any of the functions to the default setting Figure 2 7 Smart Pad Co...

Page 77: ...ping One Finger tapping is equivalent to clicking the left mouse button to perform a point click select function Button The left and right touchpad buttons may be configured to perform any action list...

Page 78: ...tap again or after a set time delay Edge Scroll Enable Vertical or Horizontal Scroll from this menu You can configure the width of the scrollable area by adjusting the slider accordingly To scroll ve...

Page 79: ...Components Touchpad and Buttons Mouse 2 13 2 Edge Swipe Enable Edge Swipe to use a single finger to scroll from the edges of the touchpad to perform the designated function in Windows 8 Figure 2 12 Ed...

Page 80: ...o zoom out Scrolling The Two Finger scrolling feature works in most scrollable windows and allows you to scroll horizontally and vertically Tap the pad surface and slide both fingers in the direction...

Page 81: ...e the other finger around it in a circular motion clockwise or counter clockwise Three Finger Swipe This gesture is used to activate a Page Up Page Down operation Swipe three fingers quickly to the le...

Page 82: ...helps guard against accidental contact such as palms resting on the pad Use the slider to adjust the sensitivity of the feature as appropriate Sensitivity Adjust the level of finger pressure required...

Page 83: ...p or VIA HD Audio Deck control panel The volume may also be adjusted by means of the Fn F5 F6 key combination Sound Volume Adjustment The sound volume level is set using the volume control within Wind...

Page 84: ...e Sync Left and Right volume button see left You can then adjust the volume slid ers independently this set ting also controls the Balance setting in the Win dows Sound control pan el Figure 2 20 VIA...

Page 85: ...Plans Power Saving States Configuring the Power Buttons Battery Information The computer uses enhanced power saving techniques to give the operating system OS direct control over the power and therma...

Page 86: ...fortable viewing angle 4 Press the power button to turn On Battery The battery allows you to use your computer while you are on the road or when an electrical outlet is unavailable Battery life varies...

Page 87: ...ntrol panel to configure this feature Power Button as Stand by or Hibernate Button You can use the OS s Power Options control panel to set the power button to send the sys tem into Stand by or Hi bern...

Page 88: ...fied time and to send the computer into Sleep after a period of inactivity Click Change plan settings and then click Change advanced power settings to ac cess further configuration options in Advanced...

Page 89: ...wer Choose High performance you may need to click Show additional plans to view the High performance plan for maximum performance when the computer is pow ered from an AC power source Choose the Power...

Page 90: ...eft off what was on your desktop without reopening the application s and file s you last used If your mobile PC in Sleep is running on battery power the system will use only a minimum amount of power...

Page 91: ...within seconds You should put your mobile PC into Hibernate if you will not use the computer for a period of time and will not have the chance to charge the battery To add Hibernate to the Power Menu...

Page 92: ...buttons do on the left menu in Power Options to bring up the menu Password Protection It is recommended that you enable a password on wake up in order to protect your data However you can dis able th...

Page 93: ...o the Power Options Hardware and Sound control panel see page 1 24 2 Click Change settings that are currently unavailable 3 Click Choose what the power buttons do 4 Click to put a tick in the Hibernat...

Page 94: ...F4 Key Combo Hibernate Off battery Press the Power Button Orange AC DC adapter Display Turned Off Green Press a Key or Move the Mouse Touchpad Table 3 1 Resuming Operation Closing the Lid If you have...

Page 95: ...or Energy Star button 3 Click in a blank area of the icon or press a key on the keyboard to exit Power Conservation Mode without making any changes PowerConservation Modes The Energy Star setting wil...

Page 96: ...tch User Log off Change a password and Task Manager options If you click the Power icon in the lower right corner of the screen a power management option menu appears to display Sleep Shut down and Re...

Page 97: ...ut down Hibernate etc and set critical and low battery levels from power plan Change plan settings Change advanced power settings see Figure 3 3 on page 3 5 Click the battery icon in the notification...

Page 98: ...r when it is not powered by the AC DC adapter Reduce the amount of time before the display is turned off Close wireless Bluetooth modem or communication applications when they are not being used Disco...

Page 99: ...fully charge a new battery see Battery FAQ on page 3 17 for instructions on how to do this Recharging the Battery with the AC DC Adapter The battery pack automatically recharges when the AC DC adapter...

Page 100: ...Discard used battery according to the manufacturer s in structions Damaged Battery Warning Should you notice any physical defects e g the battery is bent out of shape after being dropped or any unusua...

Page 101: ...down due to a low battery Don t turn off the computer even if a message indicates the battery is critically low just let the computer use up all of the battery power and shut down on its own 1 Save a...

Page 102: ...nagement 3 18 Battery Information 3 3 Click Change plan settings after creating it and click Change plan settings Change advanced power settings Figure 3 12 Change Plan Settings Change Advanced Power...

Page 103: ...battery options 5 Choose the options below click Yes if a warning appears Low battery levels 0 Critical battery Levels 1 Low battery action Do Nothing Critical battery action On battery Shut Down Crit...

Page 104: ...arge the battery When charging the battery don t stop until the LED charging indicator light changes from orange to green How do I maintain the battery Completely discharge and charge the battery at l...

Page 105: ...drivers and util ities necessary for the proper operation of the computer Table 4 1 on page 4 4 lists what you need to install and it is very important that the drivers are installed in the order indi...

Page 106: ...Drivers Utilities User s Manual disc into the computer s DVD drive 2 Click the message Tap to choose what happens with this disc 3 Click Run autorun exe 4 Click Install Drivers button or Option Drive...

Page 107: ...his order which is the same as that listed in the Drivers Installer menu below 6 Click to select the driver you wish to install you should note down the drivers as you install them 7 Follow the instru...

Page 108: ...ndows 8 Page 7 3 Video VGA Page 4 7 Wireless LAN Module Page 7 10 NVIDIA Video VGA for Models A B only Page 4 7 Bluetooth WLAN Combo Module Page 7 18 LAN Page 4 7 Intel Rapid Storage Technology requir...

Page 109: ...uninstall the original driver To do this go to the Control Panel in the Windows OS and double click the Programs and Features icon Pro grams Uninstall a program Click to select the driver if it is no...

Page 110: ...s New Hardware Found If you see the message New Hardware Found dur ing the installation procedure other than when out lined in the driver install procedure click Cancel to close the window and follow...

Page 111: ...Install nVIDIA VGA Driver Yes 2 Click AGREE AND CONTINUE button to accept the terms of the license agreement 3 Click Next 4 Click the Close button to complete the installa tion Note After installing...

Page 112: ...ree to the license and click Next 4 Click Next Next Next 5 Click Finish to restart the computer Note that after installing the audio driver the system will not return to the Drivers Installer screen T...

Page 113: ...inutes to assess the system performance 5 Close the control panel Windows Update After installing all the drivers make sure you enable Win dows Update in order to get all the latest security up dates...

Page 114: ...in Table 4 1 on page 4 4 for the driver installation procedures for any modules in cluded in your purchase option Figure 4 3 Option Drivers Note that you need to install both the WLAN Bluetooth drive...

Page 115: ...make This information could be useful if your system ever needs servicing There is one general rule Don t make any changes unless you are sure of what you are doing Many of the settings are required...

Page 116: ...he system a few seconds to enter Setup If the Boot Logo is enabled the F2 on screen will be highlighted to illustrate that the system is processing the request during the POST or press F7 for boot opt...

Page 117: ...ors This kind of error still allows you to boot You will get a message identifying the problem make a note of this message and you can then press F7 the F7 on screen will be highlighted to illustrate...

Page 118: ...are confusing press F1 to call up a General Help screen and then use the arrow keys to scroll up or down the page The Item Specific Help on the upper right side of each screen explains the highlight e...

Page 119: ...Menu The hour setting uses the 24 hour system i e midnight 13 1 pm If you can change the date and time settings in your operating system you will also change these settings Some applications may also...

Page 120: ...mputer s SATA Ports CPU System Extended Memory Main Menu This item contains information on the CPU type and system memory and is not user configurable The system will auto detect the amount of memory...

Page 121: ...l R Rapid Start Technology Advanced Menu Enable disable Intel R Rapid Start Technology from this menu The rapid start hibernation mode can resume power within 5 to 6 seconds and can remember your comp...

Page 122: ...roller Interface mode Install the Intel Rapid Storage Technology driver to support your drive in AHCI mode see Intel Rapid Storage Technology on page 7 24 Boot Logo Advanced Menu Use this menu item to...

Page 123: ...ced Menu 5 9 5 Power On Boot Beep Advanced Menu Use this menu item to enable disable the beep as the computer starts up Battery Low Alarm Beep Advanced Menu Use this menu item to enable disable the ba...

Page 124: ...s will not affect access to the computer OS only the Aptio Setup Utility Security Menu The changes you make here affect the access to the Setup utility itself and also access to your machine as it boo...

Page 125: ...not be modified in user mode Note You can only set the user password after you have set the supervisor pass word Password on boot Security Menu Specify whether or not a password should be entered to b...

Page 126: ...up process Secure Boot Control is available as a menu option if you have enabled UEFI Boot see Boot Menu on page 5 13 Enabling Secure Boot will bring up the Secure Boot Mode menu to enable you to conf...

Page 127: ...he next device in the order specified in the Boot Option Priorities Item specific help on the right is available to help you move devices up and down the order Figure 5 5 Boot Menu BIOS Screens Note t...

Page 128: ...d keys to move the device s boot priority up and down the list the selected device will be highlighted in white UEFI Boot Boot Menu Enable disable UEFI Boot from this menu The Unified Extensible Firmw...

Page 129: ...sing to Discard Changes or Exit Discarding Changes will wipe out any changes you have made to the Setup You can also choose to restore the original Setup defaults that will re turn the Setup to its or...

Page 130: ...BIOS Utilities 5 16 5...

Page 131: ...antistatic wrist strap Before working with the internal components you will need to wear an antistatic wrist strap to ground yourself because static electricity may damage the compo nents The chapter...

Page 132: ...ade your computer by replacing the existing processor with a fast er new one you will need to contact your customer service representative We rec ommend that you do not do this yourself since if it is...

Page 133: ...the computer off and turn it over 2 Slide the latch in the direction of the arrow 3 Slide the latch in the direction of the arrow and hold it in place 4 Slide the battery out in the direction of the...

Page 134: ...f the computer and turn it over and remove the battery see page 6 3 2 Remove screws from the bottom of the computer 3 Slide the component bay cover until the cover and case indicators are aligned 4 Li...

Page 135: ...e component bay cover by placing it on the bottom case assembly applying downward pressure and by sliding it on to the case in the direction of arrow 2 Make sure the case markers line up 3 Replace scr...

Page 136: ...nstall all necessary drivers and utilities see Driver Installation on page 4 2 when setting up a new hard disk HDD System Warning New HDD s are blank Be fore you begin make sure You have backed up any...

Page 137: ...urn off the computer and turn it over and remove the battery see page 6 3 and component bay cover see page 6 4 2 Lift the HDD sponge up at point grip the tab and slide the HDD assembly in the directio...

Page 138: ...ss to install a new hard disk drive 6 Replace the HDD assembly by sliding it in the direction of arrow and press down on the sponge to fit the assembly tightly 7 Replace the component bay cover and sc...

Page 139: ...puter and turn it over and remove the battery see page 6 3 component bay cover see page 6 4 and hard disk drive see page 6 7 2 Remove the screw at point and use a screwdriver to carefully push out the...

Page 140: ...n Small Outline Dual In line SO DIMM DDRIII DDR3 type memory modules see Memory on page D 2 for details of supported module types 1 Turn off the computer and turn it over and remove the battery see pa...

Page 141: ...Release Latches Contact Warning Be careful not to touch the metal pins on the module s connecting edge Even the cleanest hands have oils which can attract particles and degrade the module s performan...

Page 142: ...it the connectors firmly into the memory slot 7 The module s pin alignment will allow it to only fit one way Make sure the module is seated as far into the slot as it will go DO NOT FORCE the module i...

Page 143: ...Upgrading The Computer Upgrading the System Memory RAM 6 13 6...

Page 144: ...Upgrading The Computer 6 14 Upgrading the System Memory RAM 6...

Page 145: ...eration Aboard Aircraft The use of any portable electronic transmission devices aboard aircraft is usually prohibited Make sure the WLAN Bluetooth module s are OFF if you are using the computer aboard...

Page 146: ...e antenna must not be co located or operate in conjunction with any other antenna or transmitter Important Notice 3G Bluetooth Wireless LAN Modules In order to comply with FCC regulations you should N...

Page 147: ...D indicator to the left of the camera will be illuminated in red see Figure 1 2 on page 1 7 Note that you need to use the Camera app in Windows 8 to take pictures and capture video Use the Fn F10 key...

Page 148: ...nd Hardware and Sound and click Recording tab 3 Right click hold and release Microphone Realtek High Definition Audio and make sure the item is not disabled 4 Double click Microphone or select Propert...

Page 149: ...the Start screen to run the Camera app 3 The camera interface is a translucent app bar with three buttons Camera options Click this button to open a window with three main options Figure 7 2 Camera A...

Page 150: ...button will start a three second countdown before the system takes a still photo or video recording starts Video Mode This button toggles between still photo mode transparent button and video recordi...

Page 151: ...ck to select the timer if you require a countdown before capture 4 Click to select either photo or video modes 5 Click in the main window to take a picture or start video capture if video capture begi...

Page 152: ...app bar with Crop and Delete buttons 11 Use the handles to Crop any captured picture and click OK to save the changes made 12 Click Delete to delete any captured photo note that no prompt will appear...

Page 153: ...d video file to a removable medium e g CD DVD or USB Flash drive Note that the Windows 8 system requires a minimum of 16GB 32 bit or 20GB 64 bit of free space on the C drive system partition In order...

Page 154: ...tall the drivers in the order indicated in Table 4 1 on page 4 4 Note that you need to install both the WLAN Bluetooth drivers for the WLAN Bluetooth Combo modules Wireless Device Operation Aboard Air...

Page 155: ...omputer 6 The operating system is the default setting for Wireless LAN control in Windows see page 7 12 Intel WLAN Driver Installation 1 Make sure the system is not in Airplane Mode and then insert th...

Page 156: ...w ever make sure the Wireless LAN module is turned on and not in Airplane Mode before configuration begins Charms Bar 1 Go to the Charms Bar 2 Select Settings and then click the WiFi icon it should re...

Page 157: ...or not 7 When you are connected to the network access point it will display the Connected icon 8 Select any connected network and click Disconnect to disconnect from a connected access point 9 You can...

Page 158: ...Modules Options 7 14 Wireless LAN Module 7 11 You need to either use Airplane Mode or to turn the WLAN module off aboard aircraft Figure 7 10 PC Settings Wireless...

Page 159: ...3 A list of available access points will appear 4 Double click an access point to connect to it or click it and click Connect 5 Enter a network security key password if required and click Next 6 You...

Page 160: ...nect to a network 4 A list of available access points will appear 5 Double click an access point to connect to it or click it and click Connect 6 Enter a network security key password if required and...

Page 161: ...5 A list of available access points will appear 6 Double click an access point to connect to it or click it and click Connect 7 Enter a network security key password if required and click Next 8 You c...

Page 162: ...s not in Airplane Mode before in stalling the driver Bluetooth Data Transfer Note that the transfer of data between the computer and a Bluetooth enabled device is supported in one direction only simul...

Page 163: ...sert the Device Drivers Utilities User s Manual disc into the DVD drive 2 Click Option Drivers button 3 Click 2 Install Combo BT Driver Yes 4 Click Next Next 5 Click in the tickbox to accept the licen...

Page 164: ...o the Windows Desktop click the App or use the Windows logo key D key combination 2 Click the notification area of the taskbar and double click the Bluetooth icon or click and select Show Bluetooth De...

Page 165: ...o pair with the computer 6 On first connection the computer will provide you with a pairing code to be entered onto the device 7 Enter the code into your Bluetooth enabled device and click Yes on the...

Page 166: ...Modules Options 7 22 Bluetooth WLAN Combo Module 7 8 You need to either use Airplane Mode or to turn the Bluetooth module off aboard aircraft Figure 7 17 PC Settings Wireless...

Page 167: ...ication area of the taskbar click the Bluetooth icon and click Open Settings 3 Click Options and make sure that Allow Bluetooth devices to find this computer check box Discovery has a tick inside it 4...

Page 168: ...ed Menu on page 5 8 IRST Driver Installation 1 Insert the Device Drivers Utilities User s Manual disc into the DVD drive 2 Click Option Drivers button 3 Click 3 Install IRST Driver Yes 4 Click Next 5...

Page 169: ...your computer s previous state with zero power System Requirements to support Intel Rapid Start Technology Rapid Start Technology should be enabled in the BIOS see Intel R Rapid Start Technology Advan...

Page 170: ...chnology from the BIOS see Intel R Rapid Start Technology Advanced Menu on page 5 7 2 Go the Windows control panel and double click Administrative Tools System and Security Computer Management Storage...

Page 171: ...mory Size Amount of Space to Shrink The figure entered in the Enter the amount of space to shrink in MB field above should be equal to the amount of system memory in your computer In the example above...

Page 172: ...Run the Desktop app and right click the lower left hot corner or use the Windows Logo Key X key combination and select Command Prompt Admin 7 Type DISKPART 8 At the DISKPART command type list disk Fig...

Page 173: ...re partition so refer to the results obtained from list disk for exact disk number 10 The message Disk is now the selected disk will appear 11 Type create partition primary 12 A DiskPart succeeded in...

Page 174: ...ail disk 14 Type select Volume is volume of your storage partition so refer to results obtained from detail disk for the exact volume number 15 The message Volume is now the selected volume will appea...

Page 175: ...ding on the format of the SSD For MBR formatted SSDs set id 84 override the id must be set to 84 For GPT formatted SSDs set id D3BFE2DE 3DAF 11DF BA40 E3A556D89593 17 The message DiskPart successfully...

Page 176: ...bernation Partition 21 Restart the computer 22 Install the driver see below Intel Rapid Start Technology Driver Installation 1 Insert the Device Drivers Utilities User s Manual disc into the CD DVD dr...

Page 177: ...photo slide shows on your TV external display without using HDMI or A V cables Before configuring the Intel WiDi application you will need to set up your com patible adapter with your display speaker...

Page 178: ...tel WiDi Application Installation 1 Insert the Device Drivers Utilities User s Manual disc into the DVD drive 2 Click Option Drivers button 3 Click 5 Install Intel WiDi AP Yes 4 Click Next 5 Click the...

Page 179: ...on 1 Run Intel R Wireless Display from the Start screen 2 Click I agree to the terms of this license button 3 The application will scan for any connected compatible adapters or you can click the Scan...

Page 180: ...click Connect 5 The system will then prompt you to enter the 4 digit security code which will be displayed on the external TV Screen or press the connect button on the wireless speaker adapter 6 Enter...

Page 181: ...8 Click Finished to complete the setup Test Audio Adapter To verify a successful audio connection for In tel Wireless Music select the Test your audio connection link or select Finished to bypass the...

Page 182: ...Drivers Utilities User s Manual disc into the CD DVD drive 2 Click Option Drivers button 3 Click 6 Install SB Cinema EQ Yes 4 Choose the language you prefer and click Next 5 Click Yes to accept the li...

Page 183: ...tion area of the task bar or from the item in the Start menu Click on the tabs to access the any of the control panel menus Sound Blaster Cinema HDMI Note that the Sound Blaster Cinema audio effects d...

Page 184: ...ome sound quality issues when using headphones To adjust the settings for headphones do the following 1 Run the Sound Blaster Cinema application 2 Select Settings from the menu 3 Select Headphones fro...

Page 185: ...s to control the level of immersion Crystalizer Enhances audio to make it sound livelier Bass Enhances the bass level of the sound system Smart Volume Minimizes sudden volume changes to avoid the need...

Page 186: ...n ema controls will be disabled 2 A warning box will pop up and will prompt Do you want to select another audio device now 3 Click No to continue using the HDMI audio output from your external display...

Page 187: ...etwork in the same manner as the WLAN see page 7 45 Important Notice If your purchase option includes both Wireless LAN and 3G modules then the appropriate antennas will be installed Note that In orde...

Page 188: ...the battery compartment as illustrated below until it clicks fully into position and replace the battery Power Safety Warning Before you undertake any installation procedures make sure that you have t...

Page 189: ...system is not in Airplane Mode before configuration begins Charms Bar 1 Go to the Charms Bar 2 Select Settings and then click the WiFi icon it should read Available under the icon and Airplane mode sh...

Page 190: ...Double click any connection icon under Mobile Broadband or click and click Connect 6 The system will connect to your network 7 A Connected will appear alongside the 3G connection click the connection...

Page 191: ...lick Disconnect 10 You need to either use Airplane Mode or to turn the Mobile Broadband module off aboard aircraft Wireless Device Operation Aboard Aircraft The use of any portable electronic transmis...

Page 192: ...ssues it is recommended that you sim ply do not enable a PIN for the EM820W 3G module The following provides in structions for disabling the PIN code for specific instructions on resolving the issue w...

Page 193: ...Code Power Saving 7 49 7 4 Click Security tab and click Disable PIN 5 Enter the PIN number and click Disable PIN and click OK to confirm 6 It is recommended that you do not Enable a PIN for the EM820...

Page 194: ...Modules Options 7 50 7...

Page 195: ...es make sure you have followed the instructions carefully and observed the safety precautions in the preface If all else fails talk to your service representative You should also make a record of what...

Page 196: ...no loose connections anywhere Power Savings Make sure that the system is not in Hibernate or Sleep mode by pressing the keys config ured in your Power Options see Power Saving States on page 3 6 the...

Page 197: ...ms to run at times when you are not using your computer You can use those that are provided free with your OS or buy the more powerful dedicated programs to do so Write down your passwords and keep th...

Page 198: ...w Viruses are often triggered from within e mail attachments so take care when opening any attached file You can configure most Anti Virus pro grams to check all e mail attachments Note You should als...

Page 199: ...looking at the computer s manual but what about any new peripheral devices you have just purchased Many problems are caused by the installation of new hardware and or software Always refer to the doc...

Page 200: ...ings The less you have to deal with then the easier the source of the problem may be found Example if your computer has many devices plugged into its ports and a number of programs running then it wil...

Page 201: ...mediately turn it off then on again You are losing battery power too quickly The system is using too much power If your OS has a Power Options scheme see Power Plans on page 3 4 check its settings You...

Page 202: ...a power saving mode Toggle the sleep resume key combination Fn F4 see Configuring the Power Buttons on page 3 8 The screen controls need to be adjusted Toggle the screen control key combinations Fn F...

Page 203: ...a CD DVD cleaner kit The CD DVD tray will not open when there is a disc in the tray The CD DVD is not correctly placed in the tray Gently try to remove the disc using the eject hole see Loading Discs...

Page 204: ...system s power saving features have timed out Use the AC DC adapter press the sleep Fn F4 key combination or press the power button if no LEDs are lit The system never goes into a power saving mode Po...

Page 205: ...ions for the appropriate module in Modules Options on page 7 1 A file cannot be copied to from a connected Bluetooth device The transfer of data between the computer and a Bluetooth enabled device is...

Page 206: ...nd off or put the system in Airplane Mode under Wireless in PC Settings and the system has just resumed from a power saving state the following error may occur Figure 8 1 PC Settings Charms Bar Wirele...

Page 207: ...nd enter the PIN number to unlock the connection 6 In this instance you will note that the Mobile broadband connection will read Insert a SIM Figure 8 2 Mobile Broadband Insert a SIM 7 In this case yo...

Page 208: ...Troubleshooting 8 14 8...

Page 209: ...Ports Jacks A 1 A Appendix A Interface Ports Jacks Overview The following chapter will give a quick description of the interface ports jacks which allow your computer to communicate with external devi...

Page 210: ...us display on the LCD and external monitor FPD e SATA USB 3 0 Port This is a combined e SATA external Serial Advanced Technology Attachment USB 3 0 compatible port Plug external Serial ATA hard drives...

Page 211: ...purchased at any computer store USB 2 0 1 1 Port USB 3 0 Ports These USB 2 0 compatible ports USB 2 0 is fully USB 1 1 compliant are for low speed peripherals such as keyboards mice or scanners and f...

Page 212: ...Interface Ports Jacks A 4 A...

Page 213: ...sed controls power management features and enables you to quickly turn mod ules on off Click the Control Center icons to toggle the appropriate function or hold the mouse button down and move the slid...

Page 214: ...er icon to set an overall power mode and then click individual icons in the Control Center to power on off the Touchpad and PC camera Table B 1 Power Modes Modes Power Saving Entertainment Quiet Perfo...

Page 215: ...ination to turn off the LED backlight press any key to turn it on again Note that screen brightness is also effected by the Power Mode selected see Table B 1 on page B 2 Volume The Volume icon will sh...

Page 216: ...ime Zone Clicking the Time Zone button will access the Date and Time Windows control panel Desktop Background Clicking the Desktop Background button will allow you to change the desktop background pic...

Page 217: ...rt the computer NVIDIA Video VGA For Models A B Only 1 Click 3 Install nVIDIA VGA Driver Yes 2 Click AGREE AND CONTINUE button to accept the terms of the license agreement 3 Click Next 4 Click the Clo...

Page 218: ...tegrated video system the video driver must be installed DVMT returns whatever memory is no longer needed to the op erating system Model Differences In this computer series Models A B support both the...

Page 219: ...to help save power consumption and allow for longer battery life However computers with integrated graphics solutions will not usually run games HD video or GPU based applications without severe limi...

Page 220: ...discrete graphics solution However when an application that requires use of the dGPU is run e g a game or HD Video the dGPu is powered on and takes over the processing duties If the program is closed...

Page 221: ...ol Panel Advanced video configuration options are provided by the Intel HD Graphics Control Panel To access the control panel see below and overleaf 1 Click the Intel HD Graphics Control Panel icon in...

Page 222: ...perties from the menu OR 3 Click Advanced settings in the Screen Resolution control panel in Windows 4 Click the Intel R HD Graphics Control Panel tab and click Graphics Properties button 5 Double cli...

Page 223: ...ols Intel HD Graphics Control Panel C 7 C You may make changes to any of the graphics properties by clicking the appropriate menu panel and adjusting the settings on the right Figure C 3 Intel HD Grap...

Page 224: ...D Graphics Control Panel C Sub Menus Some of the menu panels will also have sub menus in the top left corner of the menu alongside the icon to display further configuration options Figure C 4 Intel HD...

Page 225: ...lay Settings or Color to make display adjustments including con figuration for any attached external displays Multiple Display At least one other dis play must be attached in order to view multiple di...

Page 226: ...s The Mul tiple Displays menu allows you to configure the display mode of any attached dis plays see Attaching Other Displays on page C 19 Multiple Display At least one other dis play must be attached...

Page 227: ...ws you to configure the capability mode of any attached displays if applicable i e the attached display supports audio Enable Audio Without Video to keep audio on when the display blanks out for power...

Page 228: ...are displayed Quality displays the most detail Balanced provides better computer performance with good quality and Custom allows you to configure the Anisotropic Filtering Vertical Sync and Anti Alia...

Page 229: ...hics Control Panel C 13 C Options Options allows you to Customize Hot Keys for opening the application rotating the display scaling etc to your preferences Click Apply to save changes Figure C 9 Intel...

Page 230: ...nformation the Built In Display and any attached displays Preferences Go to the Preferences sub menu in Options to configure the preferenc es for the Intel HD Graphics Control Panel Make sure you turn...

Page 231: ...Click Basic or Advanced to adjust the video settings based on the Ap plication Settings or Driver Settings The Preview image will display a sample im age using the current settings You can Save Profi...

Page 232: ...e Video menu at the top of the screen to display the sub menus The Image Enhancement menu allows you to adjust the Sharpness Skin Tone Enhance ment Noise Reduction etc Click Apply to save changes Figu...

Page 233: ...Driver Controls Intel HD Graphics Control Panel C 17 C The Image Scaling and Gamut Mapping menus allow you to adjust these items Figure C 13 Intel HD Graphics Control Panel Video Image Scaling Gamut M...

Page 234: ...he display device PC screen only or Second screen only Clone Duplicate Both connected displays output the same view and may be configured independently Extended Extend Both connected displays are trea...

Page 235: ...Control Panel control panel and click Display Multiple Displays sub menu 3 Click Clone from the Select Multiple Display Mode menu 4 Click Apply and OK to confirm the settings change 5 You can select t...

Page 236: ...ay Settings Extended Desktop You can have different Colors Screen Area and Monitor Refresh Rates for each display device provided your monitor can support them You can drag the moni tor icons to match...

Page 237: ...k Second Screen 4 Click on any one of the options from the menu to select Duplicate Extend or a Single PC Screen only or Second Screen only display Windows Logo Key P Key Combination You can use the P...

Page 238: ...In Windows 1 Attach your external display to the external monitor port HDMI Out port and turn it on 2 Go to the Screen resolution control panel see page 1 32 in the Desktop app 3 Click the Detect butt...

Page 239: ...the Multiple Displays menu Duplicate these displays Shows an exact copy of the main display desktop on the other display s Extend these displays Treats both connected displays as separate devices Sho...

Page 240: ...rol Panel tab 1 Go to the Control Panel 2 Double click NVIDIA Control Panel click to view the control panel in either Large icons or Small icons if you are in Category view NVIDIA Control Panel To acc...

Page 241: ...features such as image settings 3D Settings and video configuration Navigating the Control Panel Navigate through the control panels in much the same way as you would a web page Click on the sub head...

Page 242: ...ir own parameters for GPU usage Context Menu One of the quickest ways to choose which GPU to use for a particular application is by using the Run with graphics processor in the context menu 1 Go to th...

Page 243: ...rom the context menu 6 Select either High performance NVIDIA processor dGPU or Integrated graphics iGPU to run the program with the selected GPU iGPU or dGPU Note the NVIDIA con trol panel refers to H...

Page 244: ...but this can be set to the dGPU if pre ferred 1 Go to the NVIDIA Control Panel see page C 24 2 Click Manage 3D Settings 3D Settings and select Global Settings tab 3 Select either Integrated graphics...

Page 245: ...Click Manage 3D Settings 3D Settings and select Program Settings tab 3 Select a program to customize from the drop down menu or click Add to add any program that does not appear in the menu 4 Select...

Page 246: ...elect the GeForce video card or CPU as a PhysX processor or configure the computer to auto select a PhysX processor recommended default setting 1 Go to NVIDIA Control Panel see page C 24 2 Click Set P...

Page 247: ...Video Driver Controls NVIDIA Control Panel C 31 C Video Settings Click the sub menus under Video to adjust the video color or image settings Figure C 26 Video Settings...

Page 248: ...tions below 1 Go to the Control Panel 2 Click Sound Hardware and Sound and click Playback tab 3 Depending on your display the playback device may be selected however in some cases you may need to sele...

Page 249: ...Video Driver Controls HDMI Audio Configuration C 33 C 5 Adjust the HDMI settings from the control panel tabs 6 Click OK to close the Sound control panel Figure C 28 HDMI Device Properties...

Page 250: ...deo Configuration 1 Connect an HDMI cable from the HDMI Out port to your external display 2 Configure your external display as per the instructions in Attaching Other Displays on page C 19 3 Set up yo...

Page 251: ...tion The specifications listed in this Appendix are correct at the time of going to press Certain items particularly processor types speeds and CD DVD device types may be changed updated or delayed du...

Page 252: ...ing DDR3L DDR3 1600 MHz Memory Modules real operational frequency depends on the FSB of the processor Memory Expandable up to 16GB Compatible with 2GB 4GB or 8GB Modules Video Adapter Models A B For M...

Page 253: ...eyboard Pointing Device Built in Touchpad with Multi Gesture Functionality Full Size Isolated Keyboard with Numeric Pad Interface One USB 2 0 Port Two USB 3 0 Ports One eSATA USB 3 0 Combo Port One Ex...

Page 254: ...ini Card PCIe WLAN Module with PCIe Interface Factory Option UMTS HSPA based 3G Module with Mini Card Interface Factory Option Quad band GSM GPRS 850 MHz 900 MHz 1800 MHz 1900 MHz UMTS WCDMA FDD 2100...

Page 255: ...series Intel Rapid Start Technology Intel Anti Theft Technology Operating System Windows 8 Environmental Spec Temperature Operating 5 C 35 C Non Operating 20 C 60 C Relative Humidity Operating 20 80...

Page 256: ...Specifications D 6 D...

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