AXIS T8705 Video Decoder
Troubleshooting
Troubleshooting
Reset to factory default settings
Important
Use the reset to factory default function with caution. A reset to factory default resets all settings, including the IP address,
to the factory default values.
1. Go to
Maintenance > Factory default
.
2. Click
Default
.
3. Click
Restore all
.
It is also possible to reset parameters to factory default with the restart button. With the device turned on, press and hold the
restart button for 10 seconds.
Firmware options
Axis offers product firmware management according to either the active track or the long-term support (LTS) tracks. Being on the
active track means continuously getting access to all the latest product features, while the LTS tracks provide a fixed platform with
periodic releases focused mainly on bug fixes and security updates.
Using firmware from the active track is recommended if you want to access the newest features, or if you use Axis end-to-end system
offerings. The LTS tracks are recommended if you use third-party integrations, which are not continuously validated against the latest
active track. With LTS, the products can maintain cybersecurity without introducing any significant functional changes or affecting
any existing integrations. For more detailed information about Axis product firmware strategy, go to
.
Check the current firmware version
Firmware is the software that determines the functionality of network devices. When you troubleshoot a problem, we recommend
you to start by checking the current firmware version. The latest firmware version might contain a correction that fixes your
particular problem.
To check the current firmware:
1. Go to the device interface >
Status
.
2. See the firmware version under
Device info
.
Upgrade the firmware
Important
Preconfigured and customized settings are saved when you upgrade the firmware (provided that the features are available in
the new firmware) although this is not guaranteed by Axis Communications AB.
Important
Make sure the device remains connected to the power source throughout the upgrade process.
Note
When you upgrade the device with the latest firmware in the active track, the product receives the latest functionality
available. Always read the upgrade instructions and release notes available with each new release before you upgrade the
firmware. To find the latest firmware and the release notes, go to
1. Download the firmware file to your computer, available free of charge at
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