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AXIS Q6000-E Mk II PTZ Network Camera

User Manual

Summary of Contents for Q6000-E Mk II

Page 1: ...AXIS Q6000 E Mk II PTZ Network Camera User Manual...

Page 2: ...ewer settings 23 About user defined links 24 About PTZ Pan Tilt Zoom 25 About the control queue 25 About Remote Gatekeeper 25 How to create additional gatekeepers 26 About detectors 27 About camera ta...

Page 3: ...factory default settings 53 Troubleshooting 54 How to check the current firmware 54 How to upgrade the firmware 54 Symptoms possible causes and remedial actions 54 Specifications 58 LED Indicators 58...

Page 4: ...re overview For specifications of the hardware components see Specifications on page 58 1 SD card slot 2 Restart button 3 Network connector service port 4 Control button 5 Network connector on AXIS Q6...

Page 5: ...he IP address use AXIS IP Utility to locate the device on the network For information about how to discover and assign an IP address see the document How to assign an IP address and access your device...

Page 6: ...ypted exchange of information See HTTPS on page 40 The default administrator user name root is permanent and cannot be deleted If the password for root is lost the product must be reset to the factory...

Page 7: ...Settings The already saved password will not be changed if the password field is left empty The connection setup details must be re entered if the product is reset to factory default User Enter the lo...

Page 8: ...alibration point in the selected channel then navigate the PTZ camera to find the same point in the PTZ camera view 3 Click Save 4 Repeat steps 2 4 until there are four calibration points in the chann...

Page 9: ...he AXIS Media Control viewer toolbar is not available Enable this button from Live View Config Action Buttons The product s fan is controlled by the ambient temperature and is turned on and off automa...

Page 10: ...era Connection In the Live View page the PTZ camera link indicates if the connection is established Click on the link to go to the PTZ camera s web pages Click this button to zoom out the PTZ camera T...

Page 11: ...traffic on the network until a client connects and requests the stream Note that there are a maximum of 10 simultaneous unicast connections Multicast RTP This method RTP over UDP should be used for li...

Page 12: ...push if supported by the client Chrome or Firefox for example This option maintains an open HTTP connection to the browser and sends data as and when required for as long as required Still JPEG images...

Page 13: ...ip IP address source no 1 2 3 4 quad The Axis product supports QuickTime 6 5 1 and later QuickTime may add latency to the video stream It may be possible to use other players to view the H 264 stream...

Page 14: ...ive view window Administrators have unrestricted access to all settings Operators have restricted access to settings see Users on page 40 See also the online help How to perform a basic setup Basic Se...

Page 15: ...ement for example in face recognition The pixel counter can be used When setting up a video stream see How to set up video streams on page 15 Under Preview click Open and select the Show pixel counter...

Page 16: ...uires a larger amount of processing power to decode than the Baseline profile High The High profile provides a higher compression than both Main and Baseline profiles but requires more processing powe...

Page 17: ...e reduction Zipstream offers a number of bitrate reduction presets from Low to Extreme Low bitrate reduction is enabled by default and is safe to use in all applications while still reducing the bitra...

Page 18: ...ONVIF media profile consists of a set of configurations that can be used to change media stream settings ONVIF media profiles can be used by a client to configure media stream properties The ONVIF Med...

Page 19: ...and Exclude windows within the image Exclude windows exclude areas that are too bright or dark and Include windows include areas in the scene that have better lighting which will contribute to the ex...

Page 20: ...b 2 To include date and time select Include date and Include time 3 To include a text string select Include text and enter the text in the field Modifiers can be used see File Naming Date Time Formats...

Page 21: ...ransparent select Use transparency and enter the RGB hexadecimal value for the color Example To make white transparent enter FFFFFF For more examples of hexadecimal values see the online help To scale...

Page 22: ...tings For more information see the online help Important Adding many privacy masks may affect the product s performance Note Privacy masks are not available for the quad stream However privacy masks c...

Page 23: ...otion JPEG QuickTime H 264 Other browsers Still image Displays still images only Click the Refresh button in your browser to view a new image For more information please see the online help About view...

Page 24: ...link a name and then enter the URL to link to When defining a web link do not remove the http from the URL address Custom links can be used to run scripts or activate external devices connected to the...

Page 25: ...seconds PTZ control before control is passed on to the next viewer in queue About Remote Gatekeeper Gatekeeper monitors an area When a motion detection triggers the Gatekeeper the PTZ camera moves to...

Page 26: ...motion detection windows if required This name appears in the drop down list when creating action rules therefore a unique name is recommended 4 Set the Object size History and Sensitivity sliders fo...

Page 27: ...set additional conditions 7 Select the action Example To send an email select Send Notification and select a Recipient from the list of defined recipients Note The While the rule is active option unde...

Page 28: ...sliders see About motion detection parameters on page 28 for details Any detected motion within an active window is indicated by red peaks in the Activity window 4 Click Save To exclude parts of the i...

Page 29: ...select a low object size To avoid triggering on small objects select a high object size While monitoring an area where moving objects are not expected select a high history level This will cause moti...

Page 30: ...k Upload Package 3 Install the license if applicable For instructions see the documentation provided by the application vendor 4 Start the application Go to Applications select the application in the...

Page 31: ...ter If you need to upgrade the camera please do so before starting the lens replacement You can read about updating the firmware in How to upgrade the firmware on page 54 Installation steps 1 Disconne...

Page 32: ...ens for each required camera 8 Click the Restart button to restart the camera and complete the configuration 9 Re calibrate the camera lenses that were replaced according to Calibrate the PTZ network...

Page 33: ...iptive name for the rule 3 Select Applications from the Trigger drop down list and then select VMD It s also possible to select Detectors from the Trigger drop down list then select Motion Detection a...

Page 34: ...d by VMS Video Management System to trigger actions Virtual inputs can for example be connected to buttons in the VMS user interface Storage Disruption Triggers an action rule if storage problems are...

Page 35: ...and similar Check the email provider s security policy to avoid delivery problems and locked email accounts To set up an email recipient using one of the listed providers 1 Go to Events Recipients an...

Page 36: ...et up recurrences Recurrences are used to trigger action rules repeatedly for example every 5 minutes or every hour To set up a recurrence 1 Go to Events Recurrences and click Add 2 Enter a descriptiv...

Page 37: ...ns under Filter Recording time List recordings that started between the From and To times Event List recordings that were triggered by a specific event Select continuous to list continuous recordings...

Page 38: ...ng is selected To export a part of the recording modify the start and stop times 5 Optionally enter a file name for the recording 6 Click Export Note Recordings can also be exported from the playback...

Page 39: ...e Resetting the product to factory default settings will erase any uploaded language files and reset the product language to English Clicking the Restore button on the Maintenance page will not affect...

Page 40: ...or if you upgraded the firmware and existing clients support encryption but need to log in again and be configured to use this functionality Under User Settings select the Enable anonymous viewer log...

Page 41: ...ty The certificates are provided by a Certification Authority CA You need a CA certificate to authenticate the authentication server a CA signed client certificate to authenticate the Axis product To...

Page 42: ...s are configured under System Options Date Time Current Server Time displays the current date and time 24h clock The time can be displayed in 12h clock in the text overlay see below To change the date...

Page 43: ...ter the port number used for the communication with the PTZ network camera Use the default values or modify as per requirement Autoconnect Check this box for the product to automatically connect to th...

Page 44: ...oth versions can be enabled simultaneously and at least one version must always be enabled IPv4 Address Configuration By default the Axis product is set to use IPv4 IP version 4 and to obtain the IP a...

Page 45: ...e a free static IP address on the same network segment as the computer 2 Locate the serial number S N on the device label 3 Open a command prompt and enter the following commands Linux Unix syntax arp...

Page 46: ...DNS service for the product can at any time be removed Note AXIS Internet Dynamic DNS Service requires IPv4 Advanced TCP IP Settings DNS Configuration DNS Domain Name Service provides the translation...

Page 47: ...t LAN and you wish to make it available from the other WAN side of a NAT router With NAT traversal properly configured all HTTP traffic to an external HTTP port in the NAT router is forwarded to the p...

Page 48: ...rk reliability by controlling the amount of bandwidth an application may use The QoS settings are configured under System Options Network QoS Using DSCP Differentiated Services Codepoint values the Ax...

Page 49: ...RTP port range defines the range of ports from which the video ports are automatically selected For multicast streams only certain IP addresses and port numbers should be used Select Always Multicast...

Page 50: ...ge 2 Click SD Card 3 Click Unmount 4 The card can now be removed How to format the SD card NO NO NOTICE TICE TICE Formatting the SD card will remove all data and recordings stored on the card The Axis...

Page 51: ...d is mounted Changing the passphrase does not disrupt ongoing recordings To disable encryption unmount the SD card and follow the steps above but clear the Enable SD card encryption option The card mu...

Page 52: ...lt settings on page 53 For information about firmware upgrade see How to upgrade the firmware on page 54 Support Support Overview The System Options Support Support Overview page provides information...

Page 53: ...Axis product Axis strongly recommends that you do not use this function unless you understand the consequences Axis Support does not provide assistance for problems with customized scripts To open the...

Page 54: ...Always read the upgrade instructions and release notes available with each new release before upgrading the firmware 1 Download the latest firmware file to your computer available free of charge at w...

Page 55: ...n be assigned manually For instructions see the document How to assign an IP address and access your device on the product page at axis com Certificate error when using IEEE 802 1X For authentication...

Page 56: ...n Product does not start up Product does not start up If the product does not start up keep the network cable connected and re insert the power cable to the midspan Video and image problems general Bl...

Page 57: ...to remove possible moisture from dome Camera Calibration Calibration does not work properly If using an https connection for your Axis product make sure you use the same for the connected PTZ camera...

Page 58: ...the SD card while the product is running Unmount the SD card from the product s webpage before removal This product supports SD SDHC SDXC cards For SD card recommendations see axis com SD SDHC and SD...

Page 59: ...ntaining more data which in turn affects the bandwidth Rotating the lens manually will result in better performance compared to rotating the image from the GUI Access by large numbers of Motion JPEG o...

Page 60: ...User Manual Ver M6 2 AXIS Q6000 E Mk II PTZ Network Camera Date October 2018 Axis Communications AB 2016 2018 Part No T10037789...

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