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Axis P3915-R User Manual Download Page 43

AXIS P3915-R Mk II Network Camera

About system options

ARP/Ping

The product’s IP address can be assigned using ARP and Ping. For instructions, see

Assign an IP address using ARP/Ping on page 43

.

The ARP/Ping service is enabled by default but is automatically disabled two minutes after the product is started, or as soon as an IP
address is assigned. To re-assign IP address using ARP/Ping, the product must be restarted to enable ARP/Ping for an additional
two minutes.

To disable the service, go to

System Options > Network > TCP/IP > Basic

and clear the option

Enable ARP/Ping setting of IP address

.

Pinging the product is still possible when the service is disabled.

Assign an IP address using ARP/Ping

The device’s IP address can be assigned using ARP/Ping. The command must be issued within 2 minutes of connecting power.

1. Acquire a free static IP address on the same network segment as the computer.

2. Locate the serial number (S/N) on the device label.

3. Open a command prompt and enter the following commands:

Linux/Unix syntax

arp -s <IP address> <serial number> temp
ping -s 408 <IP address>

Linux/Unix example

arp -s 192.168.0.125 00:40:8c:18:10:00 temp
ping -s 408 192.168.0.125

Windows syntax

(this may require that you run the command prompt as an administrator)

arp -s <IP address> <serial number>
ping -l 408 -t <IP address>

Windows example

(this may require that you run the command prompt as an administrator)

arp -s 192.168.0.125 00-40-8c-18-10-00
ping -l 408 -t 192.168.0.125

4. Restart the device by disconnecting and reconnecting the network connector.

5. Close the command prompt when the device responds with

Reply from 192.168.0.125:...

or similar.

6. Open a browser and type

http://<IP address>

in the address field.

For other methods of assigning the IP address, see the document

How to assign an IP address and access your device

at

www.axis.com/support

Note

• To open a command prompt in Windows, open the

Start

menu and search for

cmd

.

• To use the ARP command in Windows 8/Windows 7/Windows Vista, right-click the command prompt icon and select

Run as administrator

.

• To open a command prompt in Mac OS X, open the

Terminal utility

from

Application > Utilities

.

AXIS Video Hosting System (AVHS)

AVHS used in conjunction with an AVHS service, provides easy and secure Internet access to live and recorded video accessible from
any location. For more information and help to find a local AVHS Service Provider go to www.axis.com/hosting

43

Summary of Contents for P3915-R

Page 1: ...AXIS P3915 R Mk II Network Camera User Manual...

Page 2: ...UPnP Logo are trademarks of Open Connectivity Foundation Inc in the United States or other countries microSD microSDHC and microSDXC Logos are trademarks of SD 3C LLC microSD microSDHC microSDXC are...

Page 3: ...te electrical and electronic equipment WEEE is applicable in the European Union member states To prevent potential harm to human health and the environment the product must be disposed of in an approv...

Page 4: ...9 View Area 21 Overlays 21 About privacy masks 23 How to change audio settings 24 How to configure the live view window 25 About PTZ Pan Tilt Zoom 27 About preset positions 27 About guard tours 28 Adv...

Page 5: ...of Contents How to check the current firmware 53 How to upgrade the firmware 53 Symptoms possible causes and remedial actions 53 Specifications 57 LED Indicators 57 SD card slot 57 Buttons 58 Connect...

Page 6: ...ld result in death or serious injury CAUTION Indicates a hazardous situation which if not avoided could result in minor or moderate injury NO NO NOTICE TICE TICE Indicates a situation which if not avo...

Page 7: ...5 R Mk II Network Camera Product overview Product overview 1 Optic assembly 2 Lens tool 3 LED indicators 4 SD card slot microSD 5 Control button 6 I O connector 7 Audio connector 8 Network connector M...

Page 8: ...d password If this is the first time the product is accessed the root password must first be configured 4 The product s live view page opens in your browser How to access the product from the internet...

Page 9: ...r if the product is used in fluorescent light environments When using 50 Hz the maximum frame rate is limited to 25 fps Note Power line frequency varies depending on geographic region The Americas usu...

Page 10: ...gs as required For more information about action rules see Events on page 32 To show the manual trigger buttons in the Live View page 1 Go to Setup Live View Config 2 Under Action Buttons select Show...

Page 11: ...center the camera view on that position The center mode button could also be used to zoom in on a specific area Click in the image and drag to draw a rectangle surrounding the area to be magnified To...

Page 12: ...re is no video traffic on the network until a client connects and requests the stream Note that there are a maximum of 20 simultaneous unicast connections Multicast RTP This method RTP over UDP should...

Page 13: ...from the Axis product in the following ways Motion JPEG server push if supported by the client Chrome or Firefox for example This option maintains an open HTTP connection to the browser and sends data...

Page 14: ...ontrol in addition audio can be accessed in the following ways VAPIX Application Programming Interface API For more information visit www axis com developer Windows Media Player supports simplex audio...

Page 15: ...ve unrestricted access to all settings Operators have restricted access to settings see Users on page 40 See also the online help How to perform a basic setup Basic Setup provides shortcuts to the set...

Page 16: ...ecific size requirement for example in face recognition The pixel counter can be used When setting up a video stream Video Audio Video Stream Under Preview click Open and select the Show pixel counter...

Page 17: ...support CABAC entropy coding Main The Main profile uses CABAC and provides a better compression with maintained video quality It requires a larger amount of processing power to decode than the Baselin...

Page 18: ...duction Zipstream offers a number of bitrate reduction presets from Low to Extreme Low bitrate reduction is enabled by default and is safe to use in all applications while still reducing the bitrate W...

Page 19: ...sed to change media stream settings ONVIF media profiles can be used by a client to configure media stream properties The ONVIF Media Profiles page lists all preconfigured profiles These profiles are...

Page 20: ...ality Fluorescent lamps or other light sources can sometimes cause flickering in the image To reduce flicker in the image select the Flicker option that matches the power line frequency The Hold curre...

Page 21: ...up a view area it is recommended that the video stream resolution is the same size as or smaller than the view area size Setting the video stream resolution larger than the view area size implies dig...

Page 22: ...ultiple view areas overlay text must be enabled in each view area 1 Go to Video Audio Video Stream and select the Image tab 2 Under Overlay Settings select Include text 3 Enter the modifier D When the...

Page 23: ...ution The image will be scaled down to fit the resolution used by the Axis product 5 Click Save How to include an overlay image 1 Go to Video Audio Overlay Image 2 Select the image to use from the Use...

Page 24: ...is not available when the Line source is selected The Microphone power option provides DC power for an external microphone To use a professional microphone requiring 48V phantom power you need an exte...

Page 25: ...ion JPEG QuickTime H 264 Other browsers Still image Displays still images only Click the Refresh button in your browser to view a new image For more information please see the online help About viewer...

Page 26: ...n a hidden frame Defining the link as a web link will open the link in a new window Output Buttons External I O devices connected to the Axis product s output ports can be controlled directly from the...

Page 27: ...ours See page 28 How to add a preset position 1 Go to Setup PTZ Preset Positions 2 Click in the image or use the controls to steer the camera view to the desired position 3 Write a name in the Current...

Page 28: ...Add 6 For each preset position enter the View Time in seconds or minutes 7 Specify the View Order of the preset positions or select Random view order 8 Click Save How to edit a guard tour 1 Go to Set...

Page 29: ...e control for a limited period of time Other users will be placed in queue A user who belongs to a group see Users on page 40 with a higher PTZ priority can go before other users in the queue and take...

Page 30: ...le and set additional conditions 7 Select the action Example To send an email select Send Notification and select a Recipient from the list of defined recipients Note The While the rule is active opti...

Page 31: ...load Package 3 Install the license if applicable For instructions see the documentation provided by the application vendor 4 Start the application Go to Applications select the application in the list...

Page 32: ...ct a Schedule and Additional conditions See below 5 Under Actions select Record Video from the Type drop down list 6 Select a Stream profile and configure the Duration settings as described below 7 Se...

Page 33: ...eached Triggers an action rule when the camera stops at a preset position This can be for example be used with the Send Images action to upload images from the preset position Storage Disruption Trigg...

Page 34: ...fine one ore more recipients For information about available options see About recipient types on page 34 To add a recipient 1 Go to Events Recipients and click Add 2 Enter a descriptive name 3 Select...

Page 35: ...email accounts To set up an email recipient using one of the listed providers 1 Go to Events Recipients and click Add 2 Enter a Name and select Email from the Type list 3 Enter the email addresses to...

Page 36: ...ample every 5 minutes or every hour To set up a recurrence 1 Go to Events Recurrences and click Add 2 Enter a descriptive name and recurrence pattern 3 Click OK To use the recurrence in an action rule...

Page 37: ...are configured under System Options Date Time see Date Time on page 42 To find a recording follow these steps 1 Go to Recordings List 2 To reduce the number of recordings displayed select the desired...

Page 38: ...Recording dialog opens 4 By default the complete recording is selected To export a part of the recording modify the start and stop times 5 Optionally enter a file name for the recording 6 Click Expor...

Page 39: ...Resetting the product to factory default settings will erase any uploaded language files and reset the product language to English Clicking the Restore button on the Maintenance page will not affect t...

Page 40: ...t encryption or if you upgraded the firmware and existing clients support encryption but need to log in again and be configured to use this functionality Under User Settings select the Enable anonymou...

Page 41: ...es To authenticate the Axis product A Server Client certificate can be self signed or issued by a Certificate Authority CA A self signed certificate offers limited protection and can be used before a...

Page 42: ...rmat displayed as a text overlay in the video stream Use the predefined formats or see File Naming Date Time Formats in the online help for information on how to create custom date and time formats To...

Page 43: ...s 192 168 0 125 00 40 8c 18 10 00 temp ping s 408 192 168 0 125 Windows syntax this may require that you run the command prompt as an administrator arp s IP address serial number ping l 408 t IP addr...

Page 44: ...ost names to IP addresses The DNS settings are configured under System Options Network TCP IP Advanced Select Obtain DNS server address via DHCP to use the DNS settings provided by the DHCP server To...

Page 45: ...router is forwarded to the product NAT traversal is configured under System Options Network TCP IP Advanced Note For NAT traversal to work this must be supported by the router The router must also su...

Page 46: ...rk QoS Using DSCP Differentiated Services Codepoint values the Axis product can mark different types of traffic Note Live audio DSCP will be equal to live video DSCP if H 264 over RTSP is used SNMP Th...

Page 47: ...f ports from which the video audio ports are automatically selected For multicast streams only certain IP addresses and port numbers should be used Select Always Multicast Video and or Always Multicas...

Page 48: ...2 Click SD Card 3 Click Unmount 4 The card can now be removed How to format the SD card NO NO NOTICE TICE TICE Formatting the SD card will remove all data and recordings stored on the card The Axis p...

Page 49: ...phrases The passphrase can only be changed when the card is mounted Changing the passphrase does not disrupt ongoing recordings To disable encryption unmount the SD card and follow the steps above but...

Page 50: ...t Click Restore to reset most settings to the factory default values The following settings are not affected the boot protocol DHCP or static the static IP address the default router the subnet mask t...

Page 51: ...useful when troubleshooting or when contacting Axis Support Connection List Lists all clients that are currently accessing media streams Crash Report Generates an archive with debugging information Th...

Page 52: ...until the status LED indicator flashes amber 4 Release the control button The process is complete when the status LED indicator turns green The product has been reset to the factory default settings...

Page 53: ...lways read the upgrade instructions and release notes available with each new release before upgrading the firmware 1 Download the latest firmware file to your computer available free of charge at www...

Page 54: ...ent How to assign an IP address and access your device on the product page at axis com The product is accessible locally but not externally Router configuration To configure your router to allow incom...

Page 55: ...ideo stream and camera settings under Setup Video Audio Video Stream and Setup Video Audio Camera Settings Disturbed focus Set the focus manually by gently push and turn the focus ring Set the focus m...

Page 56: ...not be recorded Check that the SD card is not write protected that is read only SD card cannot be mounted Reformat the SD card and then click Mount NO NO NOTICE TICE TICE Formatting the card will remo...

Page 57: ...ain config See the online help for more information Network LED Indication Green Steady for connection to a 100 Mbit s network Flashes for network activity Amber Steady for connection to a 10 Mbit s n...

Page 58: ...connector The Axis product has the following audio connectors Audio in pink 3 5 mm input for a mono microphone or a line in mono signal For audio in the left channel is used from a stereo signal 3 5 m...

Page 59: ...arious settings and situations affect the performance Some factors affect the amount of bandwidth the bitrate required others can affect the frame rate and some affect both If the load on the CPU reac...

Page 60: ...uce frame rate in particular if streaming Motion JPEG Heavy network utilization due to poor infrastructure affects the bandwidth Viewing on poorly performing client computers lowers perceived performa...

Page 61: ...User Manual Ver M3 3 AXIS P3915 R Mk II Network Camera Date May 2019 Axis Communications AB 2017 2019 Part No T10116797...

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