Axis P3367-VE User Manual Download Page 2

About this document

This manual is intended for administrators and users of
AXIS P3367-VE Network Camera, and is applicable to firmware 6.50

and later. It includes instructions for using and managing the product
on your network. Previous experience of networking will be of use when
using this product. Some knowledge of UNIX or Linux-based systems
may also be beneficial, for developing shell scripts and applications.
Later versions of this document will be posted to the Axis website,
as required. See also the product’s online help, available from the
web-based interface.

Legal considerations

Video and audio surveillance can be regulated by laws that vary from
country to country. Check the laws in your local region before using
this product for surveillance purposes.
This product includes the following licences:

one (1) AAC decoder license

one (1) H.264 decoder license

To purchase further licenses, contact your reseller.

Liability

Every care has been taken in the preparation of this document. Please

inform your local Axis office of any inaccuracies or omissions. Axis
Communications AB cannot be held responsible for any technical or
typographical errors and reserves the right to make changes to the
product and manuals without prior notice. Axis Communications AB
makes no warranty of any kind with regard to the material contained
within this document, including, but not limited to, the implied
warranties of merchantability and fitness for a particular purpose. Axis
Communications AB shall not be liable nor responsible for incidental or
consequential damages in connection with the furnishing, performance
or use of this material. This product is only to be used for its intended
purpose.

Intellectual property rights

Axis AB has intellectual property rights relating to technology embodied
in the product described in this document. In particular, and without
limitation, these intellectual property rights may include one or more
of the patents listed at

www.axis.com/patent.htm

and one or more

additional patents or pending patent applications in the US and other
countries.
This product contains licensed third-party software. See the menu item
“About” in the product’s user interface for more information.
This product contains source code copyright Apple Computer,
Inc., under the terms of Apple Public Source License 2.0 (see

www.opensource.apple.com/apsl

). The source code is available from

https://developer.apple.com/bonjour/

Equipment modifications

This equipment must be installed and used in strict accordance with the
instructions given in the user documentation. This equipment contains
no user-serviceable components. Unauthorized equipment changes or
modifications will invalidate all applicable regulatory certifications
and approvals.

Trademark acknowledgments

AXIS COMMUNICATIONS, AXIS and VAPIX are registered trademarks or
trademark applications of Axis AB in various jurisdictions. All other
company names and products are trademarks or registered trademarks
of their respective companies.
Apple, Boa, Apache, Bonjour, Ethernet, Internet Explorer, Linux,
Microsoft, Mozilla, Real, SMPTE, QuickTime, UNIX, Windows, Windows
Vista and WWW are registered trademarks of the respective holders.
Java and all Java-based trademarks and logos are trademarks or
registered trademarks of Oracle and/or its affiliates. UPnP

TM

is a

certification mark of the UPnP

TM

Implementers Corporation.

SD, SDHC and SDXC are trademarks or registered trademarks of SD-3C,
LLC in the United States, other countries or both. Also, miniSD, microSD,
miniSDHC, microSDHC, microSDXC are all trademarks or registered
trademarks of SD-3C, LLC in the United States, other countries or both.

Regulatory information

Europe

This product complies with the applicable CE marking directives

and harmonized standards:

Electromagnetic Compatibility (EMC) Directive 2014/30/EU. See

Electromagnetic compatibility (EMC) on page 2

.

Low Voltage (LVD) Directive 2014/35/EU. See

Safety on page 3

.

Restrictions of Hazardous Substances (RoHS) Directive 2011/65/EU.
See

Disposal and recycling on page 3

.

A copy of the original declaration of conformity may be obtained from
Axis Communications AB. See

Contact information on page 3

.

Electromagnetic compatibility (EMC)

This equipment has been designed and tested to fulfill applicable
standards for:

Radio frequency emission when installed according to the
instructions and used in its intended environment.

Immunity to electrical and electromagnetic phenomena when
installed according to the instructions and used in its intended
environment.

USA
Using an unshielded network cable (UTP) –

This equipment has

been tested using an unshielded network cable (UTP) and found to
comply with the limits for a Class A digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.

Using a shielded network cable (STP) –

This equipment has also

been tested using a shielded network cable (STP) and found to comply
with the limits for a Class B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and,
if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or
more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

To be used in a residential area or a demanding electrical environment,
the product shall be connected using a shielded network cable (STP)
that is properly grounded.

Canada

This digital apparatus complies with CAN ICES-3 (Class B). The product
shall be connected using a shielded network cable (STP) that is
properly grounded. Cet appareil numérique est conforme à la norme
CAN NMB-3 (classe B). Le produit doit être connecté à l'aide d'un câble
réseau blindé (STP) qui est correctement mis à la terre.

Europe

This digital equipment fulfills the requirements for RF emission
according to the Class B limit of EN 55022. The product shall be
connected using a shielded network cable (STP) that is properly
grounded.
This product fulfills the requirements for immunity according
to EN 61000-6-1 residential, commercial and light-industrial
environments.
This product fulfills the requirements for immunity according to
EN 61000-6-2 industrial environments.
This product fulfills the requirements for immunity according to
EN 55024 office and commercial environments.

Australia/New Zealand

Summary of Contents for P3367-VE

Page 1: ...AXIS P3367 VE Network Camera User Manual...

Page 2: ...ther countries or both Regulatory information Europe This product complies with the applicable CE marking directives and harmonized standards Electromagnetic Compatibility EMC Directive 2014 30 EU See...

Page 3: ...incorrect disposal of this waste Europe This symbol means that the product shall not be disposed of together with household or commercial waste Directive 2012 19 EU on waste electrical and electronic...

Page 4: ...les 20 About camera settings 20 View Area 23 About overlays 23 About privacy masks 25 Set focus and zoom 26 How to change audio settings 26 Audio Clips 28 How to configure the live view window 29 Abou...

Page 5: ...ced 58 How to reset to factory default settings 58 Troubleshooting 60 How to check the current firmware 60 How to upgrade the firmware 60 Symptoms possible causes and remedial actions 61 Technical spe...

Page 6: ...result in death or serious injury CAUTION Indicates a hazardous situation which if not avoided could result in minor or moderate injury NO NO NOTICE TICE TICE Indicates a situation which if not avoid...

Page 7: ...Technical specifications on page 64 1 Mounting bracket 2 Unit casing 3 Camera unit 4 Fan output connector 5 Heater Caution The heater may be hot 6 Dome cover 7 Weather shield 1 Product ID and Serial n...

Page 8: ...AXIS P3367 VE Network Camera Hardware overview 7 I O connector 8 Control button 8...

Page 9: ...network For information about how to discover and assign an IP address see the document Assign an IP Address and Access the Video Stream on Axis Support web at www axis com support Note To show Bonjou...

Page 10: ...sword has now been configured Set Power Line Frequency Power line frequency is set the first time the Axis product is accessed and can only be changed from Plain Config see page 58 or by resetting the...

Page 11: ...down list allows you to play an audio clip from the live view window Select the audio clip and click the Play button The product s fan is controlled by the ambient temperature and is turned on and of...

Page 12: ...ed For information about how to configure audio see How to change audio settings on page 26 Speaker button Click to turn the speakers on or off Microphone button Click to mute or unmute the microphone...

Page 13: ...lick in the image and drag to draw a rectangle surrounding the area to be magnified To zoom out rotate the mouse wheel To view a specific view area or preset position select it from the Source list Pa...

Page 14: ...is no video traffic on the network until a client connects and requests the stream Note that there are a maximum of 20 simultaneous unicast connections Multicast RTP This method RTP over UDP should b...

Page 15: ...m the Axis product in the following ways Motion JPEG server push if supported by the client Chrome or Firefox for example This option maintains an open HTTP connection to the browser and sends data as...

Page 16: ...rol in addition audio can be accessed in the following ways VAPIX Application Programming Interface API For more information visit www axis com developer Windows Media Player supports simplex audio Th...

Page 17: ...ave unrestricted access to all settings Operators have restricted access to settings see Users on page 46 See also the online help How to perform a basic setup Basic Setup provides shortcuts to the se...

Page 18: ...ituations where there is a specific size requirement for example in face recognition The pixel counter can be used When setting up a video stream see How to set up video streams on page 18 Under Previ...

Page 19: ...frames while keeping the same frame rate In other words a high GOP length value saves bandwidth but the video quality may decrease A low GOP length value increases the video quality but requires more...

Page 20: ...g the frame size optimizes bandwidth and storage usage but may result in poor image quality About stream profiles A stream profile is a set of predefined stream settings including resolution compressi...

Page 21: ...age A sharper image might increase image noise especially in low light conditions A lower setting reduces image noise but the whole image will appear less sharp The Contrast changes the relative diffe...

Page 22: ...indow There can be a total of ten Include and Exclude windows to tailor the exposure zone Note that an Exclude window is effective only when placed inside an include window Tip If an area is extremely...

Page 23: ...om day mode to night mode Normally the camera automatically changes mode from day to night when very dark level 100 in the slider By setting Day Night shift level to a lower value the camera will chan...

Page 24: ...go to System Options Date Time See Date Time on page 48 How to include overlay text in an action rule Note To display overlay text in multiple view areas overlay text must be enabled in each view are...

Page 25: ...select Scale with resolution The image will be scaled down to fit the resolution used by the Axis product 5 Click Save How to include an overlay image 1 Go to Video Audio Overlay Image 2 Select the im...

Page 26: ...t Enable audio Each stream profile is a separate video stream To include the audio stream in all stream profiles go to the audio tab in each stream profile settings page and enable audio For more info...

Page 27: ...is distorted Use the Encoding option to select digital audio encoding format AAC requires a license for both encoding and decoding AAC is the least complicated and most widely used codec If achieving...

Page 28: ...cted to the product To add download modify or remove audio clips go to Video Audio Audio Clips For more information see the online help To configure the Axis product to play audio clips when an event...

Page 29: ...owser to view a new image Server Push Recommended viewer for other browsers Motion JPEG QuickTime H 264 Other browsers Still image Displays still images only Click the Refresh button in your browser t...

Page 30: ...a hidden frame Defining the link as a web link will open the link in a new window Output Buttons External I O devices connected to the Axis product s output ports can be controlled directly from the L...

Page 31: ...view to the desired position 3 Write a name in the Current position field 4 Click Add to save the preset position How to include the preset position name in an overlay text 1 Go to Video Audio 2 Sele...

Page 32: ...time Once started a guard tour continues to run until stopped even when there are no clients web browsers viewing the images How to create a guard tour 1 Go to Setup PTZ Guard Tour 2 Click Add 3 Type...

Page 33: ...I zone to be located Click Get to set the coordinates Proceed to where the upper right point of zone should be located and click Get Give the zone a descriptive name and click OK To include the name o...

Page 34: ...m the Live View page s Ctrl panel These buttons can be used to provide direct access to commands issued using the VAPIX application programming interface Click Add to add a new shortcut command button...

Page 35: ...lusive control for a limited period of time Other users will be placed in queue A user who belongs to a group see Users on page 46 with a higher PTZ priority can go before other users in the queue and...

Page 36: ...ct Tampering from the list of detectors 6 Optionally select a schedule and set additional conditions 7 Select the action Example To send an email select Send Notification and select a Recipient from t...

Page 37: ...Upload Package 3 Install the license if applicable For instructions see the documentation provided by the application vendor 4 Start the application Go to Applications select the application in the l...

Page 38: ...Select Applications from the Trigger drop down list and then select VMD 4 Optionally select a Schedule and Additional conditions See below 5 Under Actions select Record Video from the Type drop down l...

Page 39: ...onfiguration Virtual Inputs can be used by a VMS Video Management System to trigger actions Virtual inputs can for example be connected to buttons in the VMS user interface PTZ Moving Trigger the rule...

Page 40: ...ake sure that SNMP is enabled and configured under System Options Network SNMP Send Video Clip Send a video clip to a recipient Status LED Flash the LED indicator This can for example be used to valid...

Page 41: ...ule to record video For more information about storage devices see Storage on page 54 TCP Send Notification How to set up email recipients Email recipients can be configured by selecting one of the li...

Page 42: ...and the information needed for a daily weekly monthly or yearly schedule 3 Click OK To use the schedule in an action rule select the schedule from the Schedule drop down list in the Action Rule Setup...

Page 43: ...re configured under System Options Date Time see Date Time on page 48 To find a recording follow these steps 1 Go to Recordings List 2 To reduce the number of recordings displayed select the desired o...

Page 44: ...cording dialog opens 4 By default the complete recording is selected To export a part of the recording modify the start and stop times 5 Optionally enter a file name for the recording 6 Click Export N...

Page 45: ...setting the product to factory default settings will erase any uploaded language files and reset the product language to English Clicking the Restore button on the Maintenance page will not affect the...

Page 46: ...graded the firmware and existing clients support encryption but need to log in again and be configured to use this functionality Under User Settings select the Enable anonymous viewer login option to...

Page 47: ...a standard for port based Network Admission Control providing secure authentication of wired and wireless network devices IEEE 802 1X is based on EAP Extensible Authentication Protocol To access a ne...

Page 48: ...provide the requested information How to create and install a CA signed certificate 1 Create a self signed certificate see How to create a self signed certificate on page 48 2 Go to Setup System Opti...

Page 49: ...led if using dynamic IP address notification or if the DHCP can update a DNS server It is then possible to access the Axis product by name host name If DHCP is enabled and the product cannot be access...

Page 50: ...on with an AVHS service provides easy and secure Internet access to live and recorded video accessible from any location For more information and help to find a local AVHS Service Provider go to www a...

Page 51: ...e DHCP server To make manual settings select Use the following NTP server address and enter the host name or IP address of the NTP server Host Name Configuration The Axis product can be accessed using...

Page 52: ...re than one router is found the default router is selected Alternative HTTP port Select this option to manually define an external HTTP port Enter a port in the range 1024 65535 If the port field is e...

Page 53: ...e Axis product to send messages to a management system on important events and status changes Check Enable traps and enter the IP address where the trap message should be sent and the Trap community t...

Page 54: ...ata stored on the card from the Windows operating system a third party ext4 driver or application is required vFAT supported by most operating systems for personal computers The SD card is managed on...

Page 55: ...orted file systems To manually format the SD card follow these steps 1 Insert the SD card in the SD card slot 2 Open the Axis product s webpages and go to Setup System Options Storage 3 Click SD Card...

Page 56: ...ers cannot be used 5 If required select The share requires login and enter the user name and password 6 Click Connect To clear all recordings and data from the Axis product s folder on the designated...

Page 57: ...ge 17 To identify the product or test the Status LED click Flash LED under Identify and specify the duration in seconds minutes or hours This can be useful for identifying the product among other prod...

Page 58: ...ot use this function unless you understand the consequences Axis Support does not provide assistance for problems with customized scripts To open the Script Editor go to System Options Advanced Script...

Page 59: ...factory default settings If no DHCP server is available on the network the default IP address is 192 168 0 90 5 Using the installation and management software tools assign an IP address set the passwo...

Page 60: ...the firmware 1 Download the latest firmware file to your computer available free of charge at www axis com support 2 Go to Setup System Options Maintenance in the product s webpages 3 Under Upgrade S...

Page 61: ...ith the Axis product Check all cabling and reinstall the product Possible IP address conflict with another device on the same subnet The static IP address in the Axis product is used before the DHCP s...

Page 62: ...network Check with your network administrator to see if there is a firewall preventing viewing Poor rendering of H 264 images Ensure that your graphics card is using the latest driver The latest drive...

Page 63: ...ht appear in full duplex mode Try moving the microphone or the speaker or use half duplex mode instead Storage and disk management problems Storage disruption A storage disruption alarm is sent if a s...

Page 64: ...ction to a 100 Mbit s network Flashes for network activity Amber Steady for connection to a 10 Mbit s network Flashes for network activity Unlit No network connection Power LED Indication Green Normal...

Page 65: ...e following audio connectors Audio in pink 3 5 mm input for a mono microphone or a line in mono signal Audio out green 3 5 mm output for audio line level that can be connected to a public address PA s...

Page 66: ...s When setting up your system it is important to consider how various settings and situations affect the performance Some factors affect the amount of bandwidth the bitrate required others can affect...

Page 67: ...educe frame rate in particular if streaming Motion JPEG Heavy network utilization due to poor infrastructure affects the bandwidth Viewing on poorly performing client computers lowers perceived perfor...

Page 68: ...User Manual Ver M9 2 AXIS P3367 VE Network Camera Date September 2017 Axis Communications AB 2011 2017 Part No 1465570...

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