AXIS P3215-VE Network Camera
System Options
•
the IEEE 802.1X settings
•
the focus position
•
uploaded applications are kept but must be restarted
Click
Default
to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The
Axis product can also be reset to factory default using the control button, see
Reset to Factory Default Settings on page 47
.
To reset the optics, click
Calibrate
under
System Options
>
Maintenance
>
Optics
. This may be necessary in situations where the
optics has lost its calibration during transport or has been exposed to extreme vibrations. If necessary configure focus and zoom
again (see
).
For information about firmware upgrade, see
Upgrade the Firmware on page 48
.
Support
Support Overview
The
System Options > Support > Support Overview
page provides information on troubleshooting and contact information,
should you require technical assistance.
See also
System Overview
To get an overview of the Axis product’s status and settings, go to
System Options > Support > System Overview
. Information that
can be found here includes firmware version, IP address, network and security settings, event settings, image settings and recent log
items. Many of the captions are links to the proper Setup page.
Logs & Reports
The
System Options > Support > Logs & Reports
page generates logs and reports useful for system analysis and troubleshooting. If
contacting Axis Support, please provide a valid Server Report with your query.
System Log -
Provides information about system events.
Access Log -
Lists all failed attempts to access the product. The Access Log can also be configured to list all connections to the
product (see below).
Server Report -
Provides information about the product status in a pop-up window. The Access Log is automatically included
in the Server Report.
You can view or download the server report. Downloading the server report creates a .zip file that contains a complete server report
text file in UTF–8 format. Select the
Include snapshot with default image settings
option to include a snapshot of the product’s Live
View. The server report .zip file should always be included when contacting support.
Parameter List -
Shows the product's parameters and their current settings. This may prove useful when troubleshooting or
when contacting Axis Support.
Connection List -
Lists all clients that are currently accessing media streams.
Crash Report -
Generates an archive with debugging information. The report takes several minutes to generate.
The log levels for the System Log and the Access Log are set under
System Options > Support > Logs & Reports > Configuration
.
The Access Log can be configured to list all connections to the product (select Critical, Warnings & Info).
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