AXIS P1214 Network Camera
Troubleshooting
Lower frame rate than
expected
See
Performance Considerations, on page 47
.
Reduce the number of applications running on the client computer.
Limit the number of simultaneous viewers.
Check with the network administrator that there is enough bandwidth available.
Check in the AMC Control Panel (H.264 tag) that video processing is NOT set to
Decode only
key frames
.
Lower the image resolution.
The maximum frames per second is dependent on the utility frequency (60/50 Hz) of the Axis
product. See
Technical Specifications, on page 45
.
Status and Network indicator LEDs are flashing red rapidly
Hardware failure
Contact your Axis reseller.
Video and image problems, general
Image unsatisfactory
Check the video stream and camera settings under
Setup > Video > Video Stream
and
Setup >
Video > Camera Settings
.
Motion Detection triggers unexpectedly
Changes in luminance
Motion detection is based on changes in luminance in the image. This means that if there are
sudden changes in the lighting, motion detection may trigger mistakenly. Lower the sensitivity
setting to avoid problems with luminance.
Storage and disk management problems
Video cannot be recorded
Check that the SD card is not write protected (that is, read only).
SD card cannot be mounted
Reformat the SD card and then click Mount.
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