Axis M3027-PVE User Manual Download Page 2

About this Document

This manual is intended for administrators and users of the
AXIS M3027-PVE Fixed Dome Network Camera, and is applicable to

firmware 6.30 and later. It includes instructions for using and managing
the product on your network. Previous experience of networking
will be of use when using this product. Some knowledge of UNIX or
Linux-based systems may also be beneficial, for developing shell scripts
and applications. Later versions of this document will be posted to the
Axis website, as required. See also the product’s online help, available
via the web-based interface.

Legal Considerations

Video surveillance can be regulated by laws that vary from country to
country. Check the laws in your local region before using this product
for surveillance purposes.
This product includes one (1) H.264 decoder license. To purchase
further licenses, contact your reseller.

Liability

Every care has been taken in the preparation of this document. Please
inform your local Axis office of any inaccuracies or omissions. Axis
Communications AB cannot be held responsible for any technical or
typographical errors and reserves the right to make changes to the

product and manuals without prior notice. Axis Communications AB
makes no warranty of any kind with regard to the material contained
within this document, including, but not limited to, the implied
warranties of merchantability and fitness for a particular purpose. Axis
Communications AB shall not be liable nor responsible for incidental or
consequential damages in connection with the furnishing, performance
or use of this material. This product is only to be used for its intended
purpose.

Intellectual Property Rights

Axis AB has intellectual property rights relating to technology embodied
in the product described in this document. In particular, and without
limitation, these intellectual property rights may include one or more
of the patents listed at

www.axis.com/patent.htm

and one or more

additional patents or pending patent applications in the US and other
countries.
This product contains licensed third-party software. See the menu item
“About” in the product’s user interface for more information.
This product contains source code copyright Apple Computer,
Inc., under the terms of Apple Public Source License 2.0 (see

www.opensource.apple.com/apsl

). The source code is available from

https://developer.apple.com/bonjour/

Equipment Modifications

This equipment must be installed and used in strict accordance with the
instructions given in the user documentation. This equipment contains
no user-serviceable components. Unauthorized equipment changes or
modifications will invalidate all applicable regulatory certifications
and approvals.

Trademark Acknowledgments

AXIS COMMUNICATIONS, AXIS, ETRAX, ARTPEC and VAPIX are
registered trademarks or trademark applications of Axis AB in various
jurisdictions. All other company names and products are trademarks or
registered trademarks of their respective companies.
Apple, Boa, Apache, Bonjour, Ethernet, Internet Explorer, Linux,
Microsoft, Mozilla, Real, SMPTE, QuickTime, UNIX, Windows, Windows
Vista and WWW are registered trademarks of the respective holders.
Java and all Java-based trademarks and logos are trademarks or
registered trademarks of Oracle and/or its affiliates. UPnP

TM

is a

certification mark of the UPnP

TM

Implementers Corporation.

SD, SDHC and SDXC are trademarks or registered trademarks of SD-3C,
LLC in the United States, other countries or both. Also, miniSD, microSD,
miniSDHC, microSDHC, microSDXC are all trademarks or registered
trademarks of SD-3C, LLC in the United States, other countries or both.

Regulatory Information

Europe

This product complies with the applicable CE marking directives

and harmonized standards:

Electromagnetic Compatibility (EMC) Directive 2014/30/EU. See

Electromagnetic Compatibility (EMC) on page 2

.

Low Voltage (LVD) Directive 2014/35/EU. See

Safety on page 3

.

Restrictions of Hazardous Substances (RoHS) Directive 2011/65/EU.
See

Disposal and Recycling on page 3

.

A copy of the original declaration of conformity may be obtained from
Axis Communications AB. See

Contact Information on page 3

.

Electromagnetic Compatibility (EMC)

This equipment has been designed and tested to fulfill applicable
standards for:

Radio frequency emission when installed according to the
instructions and used in its intended environment.

Immunity to electrical and electromagnetic phenomena when
installed according to the instructions and used in its intended
environment.

USA

This equipment has been tested using a shielded network cable (STP)
and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

The product shall be connected using a shielded network cable (STP)
that is properly grounded.

Canada

This digital apparatus complies with CAN ICES-3 (Class B). The product
shall be connected using a shielded network cable (STP) that is
properly grounded. Cet appareil numérique est conforme à la norme
CAN NMB-3 (classe B). Le produit doit être connecté à l'aide d'un câble
réseau blindé (STP) qui est correctement mis à la terre.

Europe

This digital equipment fulfills the requirements for RF emission
according to the Class B limit of EN 55022. The product shall be
connected using a shielded network cable (STP) that is properly
grounded.
This product fulfills the requirements for immunity according
to EN 61000-6-1 residential, commercial and light-industrial
environments.
This product fulfills the requirements for immunity according to
EN 61000-6-2 industrial environments.
This product fulfills the requirements for immunity according to
EN 55024 office and commercial environments.

Australia/New Zealand

This digital equipment fulfills the requirements for RF emission
according to the Class B limit of AS/NZS CISPR 22. The product shall
be connected using a shielded network cable (STP) that is properly
grounded.

Japan

この装置は、クラスB 情報技術装置です。この装置は、家

庭環境で使⽤することを⽬ 的としていますが、この装置が
ラジオやテレビジョン受信機に近接して使⽤されると、 受
信障害を引き起こすことがあります。 取扱説明書に従って
正しい取り扱いをして下さい。 本製品は、シールドネット
ワークケーブル(STP)を使⽤して接続してください。また
適切に接地してください。

Korea

이 기기는 가정용(B급) 전자파적합기기로서 주로 가정에

서 사용하는 것을 목적으로 하며, 모든 지역에서 사용할 수
있습니다. 적절히 접지된 STP (shielded twisted pair) 케이
블을 사용하여 제품을 연결 하십시오.

Summary of Contents for M3027-PVE

Page 1: ...AXIS M3027 PVE Fixed Dome Network Camera User Manual...

Page 2: ...he UPnPTM Implementers Corporation SD SDHC and SDXC are trademarks or registered trademarks of SD 3C LLC in the United States other countries or both Also miniSD microSD miniSDHC microSDHC microSDXC a...

Page 3: ...f together with household or commercial waste Directive 2012 19 EU on waste electrical and electronic equipment WEEE is applicable in the European Union member states To prevent potential harm to huma...

Page 4: ...ONVIF media profiles 20 Camera Settings 20 View areas 22 About overlays 22 About privacy masks 24 Configure the Live View Page 26 PTZ Pan Tilt Zoom 28 About preset positions 28 About guard tours 29 A...

Page 5: ...enance 57 Support 58 Advanced 59 Reset to Factory Default Settings 59 Troubleshooting 61 Check the Firmware 61 Upgrade the Firmware 61 Symptoms Possible Causes and Remedial Actions 62 Technical Specif...

Page 6: ...could result in death or serious injury CAUTION Indicates a hazardous situation which if not avoided could result in minor or moderate injury NO NO NOTICE TICE TICE Indicates a situation which if not...

Page 7: ...etwork Connector RJ45 Ethernet connector with Power over Ethernet PoE NO NO NOTICE TICE TICE The product shall be connected using a shielded network cable STP All cables connecting the product to the...

Page 8: ...ert and remove the card Risk of data loss and corrupted recordings Do not remove the SD card while the product is running Disconnect power or unmount the SD card from the Axis product s webpages befor...

Page 9: ...and assign an IP address see the document Assign an IP Address and Access the Video Stream on Axis Support web at www axis com techsup Note To show Bonjour as a browser bookmark go to Safari Preferenc...

Page 10: ...ed HTTPS connection follow these steps 1 Click Use HTTPS A temporary certificate valid for one year is created enabling encryption of all traffic to and from the product and the password can now be se...

Page 11: ...installation requirements and user preferences Consequently some of the examples and functions featured here may differ from those displayed in your own Live View page The following provides an overv...

Page 12: ...configure the other settings as required For more information about action rules see Events on page 39 To show the manual trigger buttons in the Live View page 1 Go to Setup Live View Config 2 Under...

Page 13: ...to zoom in on a specific area Click in the image and drag to draw a rectangle surrounding the area to be magnified To zoom out rotate the mouse wheel Click the Home button to go to the Home preset pos...

Page 14: ...deo traffic on the network until a client connects and requests the stream Note that there are a maximum of 20 simultaneous unicast connections Multicast RTP This method RTP over UDP should be used fo...

Page 15: ...Stream You can also access video and images from the Axis product in the following ways Motion JPEG server push if supported by the client Chrome or Firefox for example This option maintains an open...

Page 16: ...he Live View page Administrators have unrestricted access to all settings Operators have restricted access to settings see Users on page 47 See also the online help Basic Setup Basic Setup provides sh...

Page 17: ...there is a specific size requirement for example in face recognition The pixel counter can be used When setting up a video stream see Set Up Video Streams on page 17 Under Preview click Open and sele...

Page 18: ...135 view that is suitable for corner installations to the right Define the settings for this view from Setup Video Video Stream Panorama C See Set Up Video Streams on page 17 Double Panorama Corner I...

Page 19: ...s Baseline Use the Baseline profile if the client does not support CABAC entropy coding Main The Main profile uses CABAC and provides a better compression with maintained video quality It requires a l...

Page 20: ...stream profiles A stream profile is a set of predefined stream settings including resolution compression frame rate and overlay settings Stream profiles can be used When setting up recording using act...

Page 21: ...atic exposure control Exposure Settings Exposure is the amount of light the camera s sensor captures for a scene Too much light results in a washed out image and too little light results in a dark ima...

Page 22: ...ghting conditions for example at night or when using an external IR lamp set the IR cut filter to Off This increases light sensitivity and allows the product to see infrared light The image is shown i...

Page 23: ...t go to System Options Date Time See Date Time on page 49 How to include overlay text in an action rule Note To display overlay text in multiple view areas overlay text must be enabled in each view ar...

Page 24: ...omatically select Scale with resolution The image will be scaled down to fit the resolution used by the Axis product 5 Click Save How to include an overlay image 1 Go to Video Overlay Image 2 Select t...

Page 25: ...AXIS M3027 PVE Fixed Dome Network Camera Video Note Privacy masks in view modes other than the Overview mode may appear warped 25...

Page 26: ...ew a new image Server Push Recommended viewer for other browsers Motion JPEG QuickTime H 264 Other browsers Still image Displays still images only Click the Refresh button in your browser to view a ne...

Page 27: ...idden frame Defining the link as a web link will open the link in a new window Output Buttons External I O devices connected to the Axis product s output ports can be controlled directly from the Live...

Page 28: ...position 3 Write a name in the Current position field 4 Click Add to save the preset position How to include the preset position name in an overlay text 1 Go to Video 2 Select Include overlay text 3...

Page 29: ...s 7 Specify the View Order of the preset positions or select Random view order 8 Click Save How to edit a guard tour 1 Go to Setup PTZ Guard Tour 2 Select the guard tour in the Guard Tour List 3 Click...

Page 30: ...group see Users on page 47 with a higher PTZ priority can go before other users in the queue and take control of the product The order of priority is as follows 1 Administrator An administrator takes...

Page 31: ...off or if the lens is sprayed covered or rendered severely out of focus 4 Click Save How to configure an action rule for tampering alarm 1 Go to Events Action Rules 2 Click Add to set up a new action...

Page 32: ...d click Upload Package 3 Install the license if applicable For instructions see the documentation provided by the application vendor 4 Start the application Go to page Applications select the applicat...

Page 33: ...ome Network Camera Applications If the Axis product is reset to factory default uploaded applications and their settings are removed For information about factory default see Reset to Factory Default...

Page 34: ...ations Vibrations might cause false detections Start and Stop the Application To start the application select it in the Installed Applications list on the Applications page and click Start To stop the...

Page 35: ...becomes a cross drag the area to the new position To select the include area click on the border To reset the include area to its default size click Reset Exclude Area An exclude area is an area in w...

Page 36: ...isual confirmation to verify the settings before enabling another filter When configuring a filter start with a small filter size click Save and use visual confirmation to verify the settings If requi...

Page 37: ...ds is the minimum time that must pass before the object is detected Start with a small number 3 Click Save to apply the filter 4 Use visual confirmation to verify the settings 5 If the result is not s...

Page 38: ...d create a stream profile to use for recording 3 Go to Setup Events Action Rules and click Add to create a new action rule 4 From the Trigger drop down list select Applications and then select VMD 3 5...

Page 39: ...tions from the Trigger drop down list and then select VMD3 4 Optionally select a Schedule and Additional conditions See below 5 Under Actions select Record Video from the Type drop down list 6 Select...

Page 40: ...ditional condition to prevent an action rule triggered by motion detection to record video while the camera view moves due to a PTZ operation Preset Reached Trigger the rule when the camera stops at a...

Page 41: ...for example be used to validate triggers such as motion detection during product installation and configuration Add Recipients The product can send media files and messages to notify users about even...

Page 42: ...Send Notification Set Up Email Recipients Email recipients can be configured by selecting one of the listed email providers or by specifying the SMTP server port and authentication used by for example...

Page 43: ...ck OK To use the schedule in an action rule select the schedule from the Schedule drop down list in the Action Rule Setup page Set Up Recurrences Recurrences are used to trigger action rules repeatedl...

Page 44: ...configured under System Options Date Time see Date Time on page 49 To find a recording follow these steps 1 Go to Recordings List 2 To reduce the number of recordings displayed select the desired opti...

Page 45: ...ort The Export Recording dialog opens 4 By default the complete recording is selected To export a part of the recording modify the start and stop times 5 Optionally enter a file name for the recording...

Page 46: ...setting the product to factory default settings will erase any uploaded language files and reset the product language to English Clicking the Restore button on the Maintenance page will not affect the...

Page 47: ...ients that do not support encryption or if you upgraded the firmware and existing clients support encryption but need to log in again and be configured to use this functionality Under User Settings se...

Page 48: ...port based Network Admission Control providing secure authentication of wired and wireless network devices IEEE 802 1X is based on EAP Extensible Authentication Protocol To access a network protected...

Page 49: ...cate 1 Create a self signed certificate see How to create a self signed certificate on page 49 2 Go to Setup System Options Security Certificates 3 Click Create certificate signing request and provide...

Page 50: ...see page 59 and then perform the installation again To use a static IP address check Use the following IP address and specify the IP address subnet mask and default router IPv6 Address Configuration I...

Page 51: ...ble from any location For more information and help to find a local AVHS Service Provider go to www axis com hosting The AVHS settings are configured under System Options Network TCP IP Basic The poss...

Page 52: ...er address and enter the host name or IP address of the NTP server Host Name Configuration The Axis product can be accessed using a host name instead of an IP address The host name is usually the same...

Page 53: ...er is selected Alternative HTTP port Select this option to manually define an external HTTP port Enter a port in the range 1024 65535 If the port field is empty or contains the default setting which i...

Page 54: ...a management system on important events and status changes Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that should receive the message Not...

Page 55: ...ored on the card from the Windows operating system a third party ext4 driver or application is required vFAT supported by most operating systems for personal computers The SD card is managed on the Sy...

Page 56: ...ported file systems To manually format the SD card follow these steps 1 Insert the SD card in the SD card slot 2 Open the Axis product s webpages and go to Setup System Options Storage 3 Click SD Card...

Page 57: ...ld Sub folders cannot be used 5 If required select The share requires login and enter the user name and password 6 Click Connect To clear all recordings and data from the Axis product s folder on the...

Page 58: ...System Overview To get an overview of the Axis product s status and settings go to System Options Support System Overview Information that can be found here includes firmware version IP address netwo...

Page 59: ...selected user group viewer operator or administrator for the uploaded file Plain Config Plain Config is for advanced users with experience of Axis product configuration Most parameters can be set and...

Page 60: ...AXIS M3027 PVE Fixed Dome Network Camera System Options It is also possible to reset parameters to factory default via the web interface Go to Setup System Options Maintenance and click Default 60...

Page 61: ...tructions and release notes available with each new release before upgrading the firmware To upgrade the product s firmware 1 Download the latest firmware file to your computer available free of charg...

Page 62: ...address bytes 32 time 10 this means that the IP address may already be in use by another device on the network Obtain a new IP address from the network administrator and reinstall the product If you r...

Page 63: ...and the product need to be configured The TTL Time To Live value may need to be increased No multicast H 264 displayed in the client Check with your network administrator that the multicast addresses...

Page 64: ...the System Log under System Options Support Logs Reports Depending on the problem it might be necessary to re mount the storage device For information on how to set up a storage disruption alarm see...

Page 65: ...load 15 mA Digital Input 3 Connect to pin 1 to activate or leave floating unconnected to deactivate 0 to max 30 V DC Digital Output 4 Connected to pin 1 when activated floating unconnected when deacti...

Page 66: ...affected Access by large numbers of Motion JPEG and or unicast H 264 clients Bandwidth affected Simultaneous viewing of different streams resolution compression by different clients Effect on frame r...

Page 67: ...User Manual Ver M5 4 AXIS M3027 PVE Fixed Dome Network Camera Date July 2016 Axis Communications AB 2014 2016 Part No 1474622...

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