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Troubleshooting
132
AXIS 5550 User’s Manual
Axis Support
Server Report
In order to obtain optimal support from Axis support technicians, please
follow these instructions when submitting a Support question.
1. Go to the print server’s Web pages by typing the print server’s IP address in
the
Address/Location
field of your Web browser.
2. Go to
Admin | Support
. Click the
Server Report
link. A new window will open.
3. Save the
Server report
as an HTML file (with an .html file extension) and go
to www.axis.com
4. Choose
Support
and report your case, attaching the Server Report.
Please visit the Axis Web site for more support and additional help
through the FAQ database.