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AXIS P3935-LR Network Camera

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AXIS Blocked View Detection

AXIS Blocked View Detection is an application that triggers an alarm if tampering of the camera is detected, for example, if the
lens is covered or sprayed.

For optimal performance, we recommend that the camera view contains objects, patterns or lines that can be detected.

Ideal scene

Avoid large areas of floor, walls and ceiling with few objects.

Not ideal scene

You can set the trigger level by adjusting the sensitivity and change ratio of the tampering detection.

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Summary of Contents for 01919-021

Page 1: ...AXIS P3935 LR Network Camera User Manual ...

Page 2: ... device interface 18 Status 18 Video 19 Audio 28 Recordings 29 Apps 30 System 30 Maintenance 45 Learn more 46 View area 46 Capture modes 46 Privacy masks 46 Overlays 47 Pan tilt and zoom PTZ 47 Streaming and storage 47 Applications 50 Troubleshooting 52 Reset to factory default settings 52 Firmware options 52 Check the current firmware version 52 Upgrade the firmware 52 Technical issues clues and ...

Page 3: ...AXIS P3935 LR Network Camera About this manual About this manual This user manual describes several products This means you may find instructions that aren t applicable to your product 3 ...

Page 4: ...perimental Experimental Features Features Features and disable NSURLSession Websocket If you need more information about recommended browsers go to AXIS OS Portal Open the device s webpage 1 Open a browser and enter the IP address or host name of the Axis device If you do not know the IP address use AXIS IP Utility or AXIS Device Manager to find the device on the network 2 Enter the username and p...

Page 5: ...rd The device password is the primary protection for your data and services Axis devices do not impose a password policy as they may be used in various types of installations To protect your data we strongly recommend that you Use a password with at least 8 characters preferably created by a password generator Don t expose the password Change the password at a recurring interval at least once a ye...

Page 6: ...g the initial setup of the camera You can also select or change scene profile later 1 Go to Video Installation 2 Go to Scene profile and select a profile Select exposure mode To improve image quality for specific surveillance scenes use exposure modes Exposure modes lets you control aperture shutter speed and gain Go to Video Image Exposure and select between the following exposure modes For most ...

Page 7: ...t s darker the image colors are maintained for longer but there is more image blur due to low light noise Reduce noise in low light conditions To reduce noise in low light conditions you can adjust one or more of the following settings Adjust the trade off between noise and motion blur Go to Video Image Exposure and move the Blur noise trade off slider toward Low noise Set the exposure mode to aut...

Page 8: ...sible Image without WDR Image with WDR Note WDR can cause artifacts in the image WDR may not be available for all capture modes 1 Go to Video Image Wide dynamic range 2 Turn on WDR 3 Use the Local contrast slider to adjust the amount of WDR 4 Use the Tone mapping slider to adjust the amount of WDR 5 If you still have problems go to Exposure and adjust the Exposure zone to cover the area of interes...

Page 9: ...rridor format to better utilize the full field of view in a long and narrow area for example a staircase hallway road or tunnel 1 Depending on your device turn the camera or the 3 axis lens in the camera 90 or 270 Note Make sure to aim IR LEDs away from walls or weathershields 2 If the device doesn t have automatic rotation of the view go to Video Installation 3 Rotate the view 90 or 270 Find out ...

Page 10: ...the image with privacy masks You can create one or several privacy masks to hide parts of the image 1 Go to Video Privacy masks 2 Click 3 Click the new mask and type a name 4 Adjust the size and placement of the privacy mask according to your needs 5 To change the color for all privacy masks expand Privacy masks and select a color See also Privacy masks on page 28 Show an image overlay You can add...

Page 11: ...n a random order turn on Shuffle 6 Click Done 7 Click Add to add the preset positions that you want in your guard tour 8 Click Done to exit the guard tour settings 9 To schedule the guard tour go to System Events View and record video This section includes instructions about configuring your device To learn more about how streaming and storage works go to Streaming and storage on page 47 Reduce ba...

Page 12: ...gured 8 Click Add Record and watch video Record video directly from the camera 1 Go to Video Image 2 To start a recording click If you haven t set up any storage click and For instructions on how to set up network storage see Set up network storage on page 12 3 To stop recording click again Watch video 1 Go to Recordings 2 Click for your recording in the list Set up rules for events You can create...

Page 13: ...er 1 Start the application if it is not already running 2 Make sure you have set up the application according to your needs Create a rule 1 Go to System Events and add a rule 2 Type a name for the rule 3 In the list of actions under Recordings select Record video while the rule is active 4 In the list of storage options select SD_DISK 5 Select a camera and a stream profile 6 Set the prebuffer time...

Page 14: ...e directed by creating a preset position Create a rule 1 Go to System Events and add a rule 2 Type a name for the rule 3 In the list of actions select Go to preset position 4 Select the preset position you want the camera to go to 5 Click Save Record video when the camera detects impact Shock detection allows the camera to detect tampering caused by vibrations or shock Vibrations due to the enviro...

Page 15: ...provided with the product The following example shows how to configure a rule that turns on the AXIS I O Indication LED to indicate that camera is recording 1 Go to System Accessories I O ports 2 Make sure that the port you connected the AXIS I O Indication LED to is set to Output Set the normal state to Circuit open 3 Go to System Events 4 Create a new rule 5 Select the Condition that must be met...

Page 16: ...l server so it has to log into another email server to send mails Fill in the rest of the information according to your email provider 9 To send a test email click Test 10 Click Save Create a rule 11 Go to System Events Rules and add a rule 12 Type a name for the rule 13 In the list of conditions under Video select Tampering 14 In the list of actions under Notifications select Send notification to...

Page 17: ...rgent for example gasoline benzene or acetone 1 Use a can of compressed air to remove any dust or loose dirt from the device 2 If necessary clean the lens with a soft cloth dampened with lukewarm water Note Avoid cleaning in direct sunlight or at elevated temperatures as this may cause stains when the water droplets dry 17 ...

Page 18: ...lytics data Accept to share non personal browser data Feedback Share any feedback to help us improve your user experience Legal View information about cookies and licenses About View device information including firmware version and serial number Legacy device interface Change the device interface to the legacy device interface Status NTP sync Shows NTP synchronization information including if the...

Page 19: ...e live view If you select a format with video compression it results in a higher CPU and memory usage Client stream information Turn on to show dynamic information about the video stream used by the browser that shows the live video stream The bitrate information differs from the information shown in a text overlay because of different information sources The bitrate in the client stream informati...

Page 20: ...el distortion is a lens effect that makes the image appear curved and bent outwards The condition is seen more clearly when the image is zoomed out Crop Use the slider to adjust the correction level A lower level means that the image width is kept at the expense of image height and resolution A higher level means that image height and resolution are kept at the expense of image width Remove distor...

Page 21: ...Appearance Scene profile Select a scene profile that suits your surveillance scenario A scene profile optimizes image settings including color level brightness sharpness contrast and local contrast for a specific environment or purpose Forensic Suitable for surveillance purposes Indoor Suitable for indoor environments Outdoor Suitable for outdoor environments Vivid Useful for demonstration purpose...

Page 22: ...djusting the edge contrast If you increase the sharpness it may increase the bitrate and the amount of storage space needed as well Wide dynamic range WDR Turn on to make both bright and dark areas of the image visible Local contrast Use the slider to adjust the contrast of the image A higher value makes the contrast higher between dark and light areas Tone mapping Use the slider to adjust the amo...

Page 23: ... lighting and good for a normal color temperature around 2800 K Fixed outdoors 1 Fixed color adjustment for sunny weather conditions with a color temperature around 5500 K Fixed outdoors 2 Fixed color adjustment for cloudy weather condition with a color temperature around 6500 K Street light mercury Fixed color adjustment for ultraviolet emission in mercury vapor lights common in street lighting S...

Page 24: ...he camera adjusts the aperture gain and shutter automatically Automatic aperture The camera adjusts the aperture and gain automatically The shutter is fixed Automatic shutter The camera adjusts the shutter and gain automatically The aperture is fixed Hold current Locks the current exposure settings Flicker free The camera adjusts the aperture and gain automatically and uses only the following shut...

Page 25: ... conditions are very different from day to night Max gain works with max shutter to improve the image Motion adaptive exposure Select to reduce motion blur in low light conditions Blur noise trade off Use the slider to adjust the priority between motion blur and noise If you want to prioritize low bandwidth and have less noise at the expense of details in moving objects move the slider towards Low...

Page 26: ...e required storage To learn more see Reducing the bit rate with Axis Zipstream Select the desired level of bitrate reduction Off No bitrate reduction Low No visible quality degradation in most scenes This is the default option and it can be used in all types of scenes to reduce the bitrate Medium Visible effects in some scenes through less noise and a slightly lower level of detail in regions of l...

Page 27: ...trate Maximum Select to set a maximum instant bitrate of the stream based on your network bandwidth Maximum Enter the maximum bitrate Variable Select to allow the bitrate to vary based on the level of activity in the scene More activity requires more bandwidth We recommend this option for most situations Orientation Rotate Rotate the image to match your requirements Mirror Turn on to mirror the im...

Page 28: ... animation on a transparent background default Size Select the desired font size Select the position of the overlay in the image View areas Click to create a view area Click the view area to access settings Name Enter a name for the view area The maximum length is 64 characters Aspect ratio Select desired aspect ratio The resolution adjusts automatically PTZ Turn on to use pan tilt and zoom functi...

Page 29: ...the gain Click the speaker icon to mute or unmute Stream Encoding Select the encoding to use for the input source streaming You can only choose encoding if audio input is turned on If audio input is tuned off click Enable audio input to turn it on Recordings Click to filter the recordings From Show recordings done after a certain point in time To Show recordings up until a certain point in time So...

Page 30: ...ctive Note The device s performance might be affected if you run several apps at the same time Start Start or stop the app Open Click to access the app s settings The available settings depend on the application Some applications don t have any settings System Date and time The time format depends on the web browser s language settings Note We recommend you to synchronize the device s date and tim...

Page 31: ...ugh Select if a user is allowed to connect to the device through the HTTP HTTPS or both HTTP and HTTPS protocols HTTPS is a protocol that provides encryption for page requests from users and for the pages returned by the web server The encrypted exchange of information is governed by the use of an HTTPS certificate which guarantees the authenticity of the server To use HTTPS on the device you must...

Page 32: ...ick Get key to fetch the owner authentication key This is only possible if the device is connected to the internet without a firewall or proxy SNMP The Simple Network Management Protocol SNMP allows remote management of network devices SNMP Select the version of SNMP to use v1 and v2c Read community Enter the community name that has read only access to all supported SNMP objects The default value ...

Page 33: ...rtificate Authority CA A self signed certificate offers limited protection and can be used before a CA issued certificate has been obtained CA certificates You can use a CA certificate to authenticate a peer certificate for example to validate the identity of an authentication server when the device connects to a network protected by IEEE 802 1X The device has several pre installed CA certificates...

Page 34: ...elf regardless of what network it is connected to EAP identity Enter the user identity associated with the client certificate EAPOL version Select the EAPOL version that is used in the network switch Use IEEE 802 1x Select to use the IEEE 802 1x protocol Prevent brute force attacks Blocking Turn on to block brute force attacks A brute force attack uses trial and error to guess login info or encryp...

Page 35: ...root user Anonymous users Allow anonymous viewers Turn on to allow anyone to access the device as a viewer without having to log in with a user account Allow anonymous PTZ operators Turn on to allow anonymous users to pan tilt and zoom the image Events Rules A rule defines the conditions that must be met for the product to perform an action The list shows all the currently configured rules in the ...

Page 36: ...ll get an error message when uploading files Username Enter the username for the login Password Enter the password for the login Use temporary file name Select to upload files with temporary automatically generated filenames The files get renamed to the desired names when the upload completes If the upload is aborted interrupted you don t get any corrupt files However you probably still get the te...

Page 37: ...ry files This way you know that all files that have the desired name are correct Email Send email to Enter the email address to send emails to To enter multiple addresses use commas to separate them Send email from Enter the email address of the sending server Username Enter the username for the mail server Leave this field empty if the mail server does not require authentication Password Enter th...

Page 38: ...S OS Portal MQTT client Connect Turn on or off the MQTT client Status Shows the current status of the MQTT client Broker Host Enter the hostname or IP address of the MQTT server Protocol Select which protocol to use Port Enter the port number 1883 is the default value for MQTT over TCP 8883 is the default value for MQTT over SSL 80 is the default value for MQTT over WebSocket 443 is the default va...

Page 39: ...ge Turn on to send messages Use default Turn off to enter your own default message Topic Enter the topic for the default message Payload Enter the content for the default message Retain Select to keep the state of client on this Topic QoS Change the QoS layer for the packet flow MQTT publication Use default condition prefix Select to use the default condition prefix that is defined using the devic...

Page 40: ...ter the password SMB version Select the SMB storage protocol version to connect to the NAS If you select Auto the device tries to negotiate one of the secure versions SMB 3 02 3 0 or 2 1 Select 1 0 or 2 0 to connect to older NAS that don t support higher versions You can read more about SMB support in Axis devices here Add share even if connection test fails Select to add the network share even if...

Page 41: ...ext4 are the two available file system options The recommended format is ext4 due to its resilience against data loss if the card is ejected or if there is an abrupt power loss However you need a third party ext4 driver or application to access the file system from Windows Encrypt Encrypt data that is stored Decrypt Decrypt data that is stored Change password Change the password required to encryp...

Page 42: ...The camera tampering detector generates an alarm when the scene changes for example because the lens is covered sprayed or severely put out of focus and the time in Trigger after has passed The tampering detector only activates when the camera has not moved for at least 10 seconds During this period the detector sets up a scene model to use as a comparison to detect tampering in current images For...

Page 43: ...as relays and LEDs You can activate connected devices through the VAPIX Application Programming Interface or in the device interface Port Name Edit the text to rename the port Direction indicates that the port is an input port indicates that it s an output port If the port is configurable you can click the icons to change between input and output Normal state Click open circuit and for closed circ...

Page 44: ...ccess the device for example when a wrong login password is used Network trace Important A network trace file might contain sensitive information for example certificates or passwords A network trace file can help you troubleshoot problems by recording activity on the network Select the duration of the trace in seconds or minutes and click Download Remote system log Syslog is a standard for messag...

Page 45: ...ified firmware on your device This further increases the overall minimum cybersecurity level of Axis devices For more information see the white paper Signed firmware secure boot and security of private keys at axis com Firmware upgrade Upgrade to a new firmware version New firmware releases can contain improved functionality bug fixes and completely new features We recommend you to always use the ...

Page 46: ...ich requires more bandwidth without adding image information Capture modes A capture mode is a preset configuration that defines how the camera will capture images The capture mode setting can affect the camera s field of view and aspect ratio The shutter speed can also be affected which in turn will affect the light sensitivity The lower resolution capture mode may be sampled from the original re...

Page 47: ...gurable periods of time Once started a guard tour continues to run until stopped even when there are no clients web browsers viewing the images Note The pause between successive guard tours is at least 10 minutes and the fixed minimum viewing time is 10 seconds Streaming and storage Video compression formats Decide which compression method to use based on your viewing requirements and on the prope...

Page 48: ...et these settings if you request a video stream from the product and don t specify for example resolution or frame rate When you change the settings in the Stream tab it doesn t affect ongoing streams but it will take effect when you start a new stream The Stream profiles settings override the settings from the Stream tab If you request a stream with a specific stream profile the stream contains t...

Page 49: ...u use the average bitrate option You can define the total storage required to store the video stream for a specified amount of time retention time when image quality is adjusted to meet the specified target bitrate Specify the average bitrate settings in one of the following ways To calculate the estimated storage need set the target bitrate and the retention time To calculate the average bitrate ...

Page 50: ...out available applications downloads trials and licenses go to axis com applications To find the user manuals for Axis applications go to help axis com To watch this video go to the web version of this document www axis com products online manual 63341 t10001688 How to download and install an application To watch this video go to the web version of this document www axis com products online manual...

Page 51: ...s detected for example if the lens is covered or sprayed For optimal performance we recommend that the camera view contains objects patterns or lines that can be detected Ideal scene Avoid large areas of floor walls and ceiling with few objects Not ideal scene You can set the trigger level by adjusting the sensitivity and change ratio of the tampering detection 51 ...

Page 52: ...actory default through the device s webpage Go to Maintenance Factory default and click Default Firmware options Axis offers product firmware management according to either the active track or the long term support LTS tracks Being on the active track means continuously getting access to all the latest product features while the LTS tracks provide a fixed platform with periodic releases focused ma...

Page 53: ...re upgrade fails the device reloads the previous firmware The most common reason is that the wrong firmware file has been uploaded Check that the name of the firmware file corresponds to your device and try again Problems after firmware upgrade If you experience problems after a firmware upgrade roll back to the previously installed version from the Maintenance page Problems setting the IP address...

Page 54: ... and the device You might need to increase the TTL Time To Live value No multicast H 264 displayed in the client Check with your network administrator that the multicast addresses used by the Axis device are valid for your network Check with your network administrator to see if there is a firewall that prevents viewing Poor rendering of H 264 images Ensure that your graphics card uses the latest d...

Page 55: ...te Stream profiles can be used to ensure that streams are identical Accessing Motion JPEG and H 264 video streams simultaneously affects both frame rate and bandwidth Accessing Motion JPEG and H 265 video streams simultaneously affects both frame rate and bandwidth Heavy usage of event settings affects the product s CPU load which in turn affects the frame rate Using HTTPS may reduce frame rate in...

Page 56: ...ations Specifications Product overview 1 Audio connector AXIS P3935 LR 2 Network connector M12 or RJ45 3 I O connector AXIS P3935 LR 4 IR illumination AXIS P3935 LR 5 Light sensor AXIS P3935 LR 6 Microphone AXIS P3935 LR 7 SD card slot 56 ...

Page 57: ...rol button is used for Resetting the product to factory default settings See Reset to factory default settings on page 52 Connecting to an AXIS Video Hosting System service To connect press and hold the button for about 3 seconds until the status LED flashes green Connectors Network connector The Axis product is available in two variants with different network connectors D coded M12 connector with...

Page 58: ...unction Pin Notes Specifications DC ground 1 0 V DC DC output 2 Can be used to power auxiliary equipment Note This pin can only be used as power out 12 V DC Max load 15 mA Digital Input 3 Connect to pin 1 to activate or leave floating unconnected to deactivate 0 to max 30 V DC Digital Output 4 Internally connected to pin 1 DC ground when active and floating unconnected when inactive If used with a...

Page 59: ...User Manual Ver M6 2 AXIS P3935 LR Network Camera Date June 2022 Axis Communications AB 2020 2022 Part No T10145802 ...

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