Page | 20
WARRANTY
5-Year Manufacturer's Limited Warranty
Obtaining necessary permits is the sole responsibility of the purchaser.
Purchaser/customer agrees he/she/company will NOT hold Awntech liable for improper installation, maintenance and
repairs.
A. WARRANTY:
5 Year Limited Manufacturer’s Warranty (Prorated by the month)
B. WHO GIVES THIS WARRANTY?
Awntech Corporation, 10950 S. Pipeline Road, Euless, TX 76040
C. WHO IS ENTITLED TO THIS WARRANTY?
This Warranty applies only to the original purchaser who paid for the product and may not be assigned or transferred
to subsequent owners. This Warranty applies only to products purchased and installed in the United States.
D. WHAT ARE THE RESPONSIBILITIES OF AWNTECH UNDER THIS WARRANTY?
Subject to the terms and conditions set forth herein, Awntech Corporation will furnish replacements for parts found by
Awntech Corporation to be defective in design, manufacture or assembly, under each specific component or product
warranty as set forth below.
E. WHAT ARE THE RESPONSIBILITIES OF THE ORIGINAL PURCHASER UNDER THE WARRANTY?
•
Before any claims may be made under this Warranty, the original purchaser must have paid in full for the
product covered under the Warranty, according to the terms and conditions of the pay-plan defined in the
original order. IF THE PURCHASER HAS FAILED TO MAKE FULL PAYMENT, THIS WARRANTY SHALL
BE NULLIFIED AND AWNTECH CORPORATION SHALL BE RELIEVED FROM ANY RESPONSIBILITY
OR LIABILITY UNDER THIS WARRANTY. The purchaser agrees and acknowledges that this Warranty
agreement constitutes an executor contract.
•
The purchaser must use care in installation, maintenance, operation, use, and storage of the product in
accordance with the instructions contained in the owner’s manual. ANY FAILURE TO INSTALL, MAINTAIN,
OPERATE, USE AND STORE THE PRODUCT IN ACCORDANCE WITH THE INSTRUCTIONS
CONTAINED IN THE OWNER’S MANUAL WILL NULLIFY THIS WARRANTY AND RELIEVE AWNTECH
CORPORATION FROM ANY RESPONSIBILITY OR LIABILITY UNDER THIS WARRANTY.
•
Promptly notify Awntech Corporation of any claims.
•
At Awntech’ s request the purchaser may be required to provide a photographs or videos (if necessary) of
any defective parts. The purchaser may also be required to pay a deposit until the defective parts are
returned to Awntech Corporation for inspection. The purchaser must obtain a return authorization form from
Awntech Corporation’s customer service department prior to the return of any merchandise and after having
received such authorization, return the part or product, freight prepaid, to Awntech Corporation.
F. WHAT IS COVERED UNDER THIS WARRANTY?
The following components of Awntech® models and their accessories (defined as accessories attached to the
awning) are covered under this Warranty, subject to the limitations set forth below. These components have a five (5)
year limited (prorated) warranty, against manufacturer’s defects as outlined below:
a) Should the purchaser promptly notify Awntech Corporation of such defects within one year (12 months) from
the date of the original purchase, the defective component will be replaced at no charge to the purchaser.
Awntech reserves the right to ask for the defective part to be returned and/or photos/videos of the defective
part.
b) b) After one year but within five years (60 months) from the date of the original purchase, a defective
component will be replaced upon the purchaser's payment of 1/60th of the full retail cost of the component
for each month of use prior to the claim.
FIXED AWNINGS – COVERED COMPONENTS
All the components warranted not to fail for five (5) years prorated.
G. WHAT IS NOT COVERED UNDER THIS WARRANTY?
•
Any failure or damage of the components that results from any intentional or negligent actions by the
purchaser or by any other person is not covered by this Warranty.
•
It is the responsibility of the purchaser to securely fasten the awning to studs, joists, headers or other
structural members. Any failure or damage that results from the awning falling from its installed position is
not covered by this Warranty.
•
Labor charges connected with installation of replacement parts are not covered by this Warranty.
