Awake RAVIK 3 User Manual Download Page 44 | Manualshive

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6 Troubleshooting and diagnostics

6.3 BP LED indicators – BP display v.2

White

signals

Idle mode – When PKL is connected on BP outside the board

GREEN

signals

All systems are fully functioning

BLUE

signals

Battery is connected to the Awake App

RED

signals

Error detected

–

Check LED guides on page 48-49 for recommendations

ORANGE

signals

Anomaly detected – Check LED guides on page 46-47 for recommendations

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Summary of Contents for RAVIK 3

Page 1: ...DIGITAL EDITION EU GLOBAL V1 9 2 info awakeboards com 46 0 877 77 270 awakeboards com Frihamnsgatan 62 115 56 Stockholm Sweden Ride Awake AB User Manual PREMIUM ELECTRIC SURFBOARDS EU GLOBAL ...

Page 2: ...2 ...

Page 3: ... or operator sitting standing or kneeling Only allow adults who are in good physical condition and mental health and not under the influence of any substance alcohol and or other drugs which may impair vision dexterity and or judgement and have been fully instructed on and have understood how to operate or use the electric surfboards Never attempt to repair or open the Awake RÄVIK by yourself Any ...

Page 4: ...tential personal injury hazards Obey all safety messages that follow this symbol to avoid possible injury or death A WARNING indicates a hazardous situation which if not avoided could result in death or serious injury A NOTICE indicates special precautions that must be taken to avoid damage to the electric surfboard or other property or to inform about but are not limited to legal parameters guara...

Page 5: ...fication at any time without prior notice The specifications and functions described in this user manual may differ from those delivered at the time you received your product Be sure to on a frequent basis visit www awakeboards com Awake s website to read and download the latest version about specifications and functions This User Manual cannot anticipate every circumstance involved in owning or o...

Page 6: ...Controller your board s HC PKL PKL is the abbreviation of the magnetic power key leash that is used to activate the board Power Key Leash The PKL must be attached to your person at all times CM The CM is the connector module where the male connector is found the pins that is sticking out at the bottom of the BP compartment in the board Rotary lock The rotary lock is the big handle on the rear of t...

Page 7: ...Awake RÄVIK 21 2 1 2 Never use the Awake RÄVIK when 21 2 1 3 Equipment and Clothing 21 2 1 4 Riding Safely Underway 23 2 1 5 Always ride with precaution and never 24 2 2 Specific Safety Precautions 25 2 2 1 Board Driveline Safety 25 2 3 BP Charger PKL 26 2 3 1 Handling of the BP 26 2 3 2 Storage of the BP 27 2 3 3 In case of incidents BP 27 2 3 4 Charger Safety 28 2 3 5 PKL 28 2 3 6 Environment an...

Page 8: ... started 32 3 2 1 Insert and Remove the BP 32 3 2 2 Attaching the PKL 32 3 2 3 Activating the Board 32 3 3 Using the HC 33 3 3 1 Power on the HC 33 3 4 Charging 34 3 4 1 Charging the BP 34 3 4 2 Charging the HC 35 3 5 The Awake App 36 3 5 1 Installation 36 3 5 2 Connecting to the BP via Bluetooth Low Energy 36 3 5 3 Power HC Modes 36 4 Transport and Storage 38 4 1 Transport 38 4 1 1 Vehicle Transp...

Page 9: ... 5 1 2 Hull Maintenance 41 6 Troubleshooting and diagnostics 42 6 1 BP LED indicators BP display v 1 42 6 2 BP LED explanations BP display v 1 43 6 3 BP LED indicators BP display v 2 44 6 4 BP LED explanations low charge BP display v 2 45 6 5 BP LED guide ORANGE indications 46 6 5 BP LED guide ORANGE indications 47 6 6 BP LED guide RED indications 48 6 7 BP LED guide RED indications CRITICAL 49 7 ...

Page 10: ... 7 2 LIMITED Warranty 51 7 2 1 Limitation of liability 51 8 Technical Specifications 52 8 1 Awake RÄVIK ONE SR XR 52 8 2 Awake RÄVIK S SR XR 53 8 3 Awake RÄVIK 3 SR XR 54 9 Contact Us 55 Table of Contents ...

Page 11: ...11 1 Important labels 1 1 Warning labels 1 1 1 Awake RÄVIK Board 1 1 1 Awake RÄVIK Board 1 1 4 Awake HC 1 1 4 Awake HC 1 1 2 Awake BP 1 1 2 Awake BP 1 1 3 Awake RÄVIK Charger 1 1 3 Awake RÄVIK Charger ...

Page 12: ...12 1 1 7 Awake x MFC Fins 1 1 7 Awake x MFC Fins 1 1 6 Awake RÄVIK PKL 1 1 6 Awake RÄVIK PKL 1 1 5 Awake HC Charger 1 1 5 Awake HC Charger 1 Important labels 1 1 Warning labels ...

Page 13: ... will increase the risk of injury or death A helmet should be worn at all times as to mitigate liability in case of injury You should know that a helmet could help protect you in certain accidents and that it could injure you or others A helmet is designed to provide some head protection Although helmets can not protect against all foreseeable impacts a helmet might reduce your injuries if falling...

Page 14: ...te the board in a controlled and safe way Always follow local regulations where you intend to use this type of product Never ride beyond your skill level in areas where there are obstacles traffic wildlife or other hazards Make sure the operator has practiced accessing getting up on the board close to shore before riding the board A person who has made many unsuccessful attempts to get back on the...

Page 15: ...aking sharp turns at high speeds as there is an increased risk of injury due to the forces applied to your body and the foot bindings Always keep fingers away from the propeller Contact with the propeller can cause serious injury or death Never handle the propeller when a BP is connected to the board Do not place your hands or anything else near the intake grate The product can potentially attract...

Page 16: ...ectric surfboard if the board or BP has been damaged by being dropped or by collision Contact support before use to determine if other actions are necessary Never expose yourself to the jet thrust this may result in injury or death Do not engage the electric surfboard s HC in shallow water as debris can cause serious injury to the rider or others behind the jet Do not push the HC or accelerate the...

Page 17: ...specialized facilities for recycling or disposal Do not subject to impact shock or physical damage Do not expose to fire or temperatures above 56 C 133 F Do not expose to direct sunlight Do not charge this BP in a wet area or an area with high moisture in the air Using this BP in temperatures below 10 C 50 F degrees may decrease the riding time Always let the BP charge fully to avoid damage to the...

Page 18: ... dropped or damaged in any way Do not connect this BP or any electronics while in the water If any red lights are active for over 3 seconds do not use the board or charge the BP connect it to the app and send an email to info awakeboards com with the numbers shown in the app under INFO System info BP ID and Board ID Always head back to shore if the BP has two 2 green dots left to make sure you get...

Page 19: ...labels 1 3 Serial Number Labels 1 3 1 Awake RÄVIK Board 1 3 1 Awake RÄVIK Board 1 3 4 Awake RÄVIK HC 1 3 4 Awake RÄVIK HC 1 3 2 Awake BP 1 3 2 Awake BP 1 3 3 Awake RÄVIK Batter Charger 1 3 3 Awake RÄVIK Batter Charger ...

Page 20: ...20 1 3 5 Awake RÄVIK HC Charger 1 3 5 Awake RÄVIK HC Charger 1 Important labels 1 3 Serial Number Labels ...

Page 21: ...thout an adult present and with adequate knowledge of the RÄVIK and that also has read this manual first Under the treatment of a disease and when you have been diagnosed with a physical or mental disorder More than one person is on the board When in a narrow canal pool or in a pond If owner is not covered by health insurance If rider owner is unfamiliar with navigational rules and regulations In ...

Page 22: ...ce The use of a helmet may introduce additional safety hazards in some circumstances Bucketing can occur during a fall as water can be caught in the helmet creating the drag which may result in a severe neck injury choking and death The use of a helmet may also limit peripheral vision resulting in reduced situational awareness The rider should be aware of both the benefits and risks involved with ...

Page 23: ...rated from the board while moving at speed the craft may continue to move forward for up to 30 Exercise extreme caution when riding there is no way of controlling the board once separated from the rider Failure to operate the craft with a safe margin may result in injury death and or material damage to property While your electric surfboard has the capacity of operating at high speeds it s only re...

Page 24: ...om the jet potentially causing severe injury or death Never ride the board over planning speed over 10 km h when riding closer than 50 meters from the shoreline Never ride the board at planning speed over 10 km h when being closer than 50 meters from swimmers divers or other people located in or near the water Never ride the boards close to commercial ferries routes or waterways sea ways where oth...

Page 25: ...st on the board power connector or BP connector Avoid any and all debris in the water when in operation such as seaweed or rocks Objects are likely to be sucked into the jet and may cause damage to the system or be ejected at high speed from the rear of the jet potentially causing damage to property or injuries Never remove the front cover when the BP is connected to the board The cover protects h...

Page 26: ... a fire resistant surface Always charge and store the BP in a cool area under 30 C 86 F Always make sure the BP is placed on a flat surface while charging so 2 3 1 Handling of the BP Never attempt to open the outer BP enclosure Tampering with the BP will void all warranties Do not drop or induce shock of any kind to the BP Never remove BP from the board while in use or in the water Never connect o...

Page 27: ...at the bottom of the BP will be able to transfer heat away from the BP Always make sure you have at least one ABC or BC Dry chemical fire extinguisher between 5 and 15 meters away from the BP any time you store it that the bottom of the BP will be able to transfer heat from the BP 2 3 2 Storage of the BP Do not store BP in direct sunlight Keep the BP away from fire or glow the BP may explode if di...

Page 28: ...tion landfilling or mixing with household waste Improper disposal of the BP may result in the BP heating up rupturing or igniting which may or charge it to be able to put out any smoke or fire Never store or charge the batteries in an area with flammable liquids or other flammable material nearby In the unlikely event that your lithium BP catches fire try to position it such that it causes the lea...

Page 29: ...isposal of lithium ion BPs and or products containing them will vary according to country state and local governments You must check laws and regulations corresponding to where you live in order to dispose of the BP and or unit properly It is the user s responsibility to dispose of their waste equipment properly in accordance with local regulations and laws For additional information about where t...

Page 30: ...water Never insert connect or disconnect the BP to the board when the PKL is connected to the BP Never insert connect or disconnect the BP to the charger when the PKL is connected to the BP To avoid unbalanced cells inside the BP always charge the BP to 100 charge all green static lights on the LED display 2 Safety information 2 4 Critical user procedures ...

Page 31: ... front foot To install the bindings position each binding according to your preferred angle and spacing ensuring the fastening holes are located above the inserts along the center of the board Fasten the bindings to the board using the provided M6 x 15 screws and Allen Key Make sure the bindings are tightly secured to the board before riding You may need to adjust the angle and spacing of the bind...

Page 32: ...BP is installed securely by pulling on the handle before riding 3 2 2 Attaching the PKL The Awake RÄVIK should only ever be used with the PKL securely fitted to the operator at all times Care must be taken to ensure that the leash is secured to the body in a fashion in which it cannot be easily detached the leash must not be attached to swimwear which can fall from the user The PKL must be safely ...

Page 33: ...s unable to connect to the BP dashes will be displayed in the speed indication field and No Signal will be displayed in the mode field If the PKL is connected to the BP and in the vicinity of the HC it should pair almost immediately after powering on The current rider mode see Power HC Modes section will be displayed in the rider mode field and the speed should show in the relevant field ...

Page 34: ...ger connector and BP connector and dry with a towel to remove any moisture Connect the provided C14 power cable connector to the charger Connect to a suitable wall outlet Lift the BP with both handles and align the front locking slots with the locking pins on the charger Push the locking handle down and towards the charger until the locking slots fully engage the pins The locking handle should be ...

Page 35: ...lue it will automatically slow the charging rate in order to regulate the temperature 3 4 2 Charging the HC Please adhear to the following procedure when charging the HC 1 2 3 4 To charge the HC first connect the USB A wireless charger connector to the provided DC power supply and plug it into a wall outlet Alternatively the wireless charger can be connected directly to any USB outlet intended for...

Page 36: ...wn to refresh Once discovered your BP will appear under the board illustration tap the name to connect Once successfully paired the Bluetooth LED in the BP display will flash continuously 3 5 3 Power HC Modes Once you have connected the Awake App to your BP you can customize your riding experience by changing the power mode There are 4 different modes to choose from Extreme Sport and Eco The ride ...

Page 37: ...haracterized by a somewhat faster acceleration This is ideal for intermediate riders with some experience who are comfortable on the board Aggressive The aggressive throttle mode is characterized by maximum acceleration This is ideal for expert riders with more experience a higher level of skill and a strong control of the board Once you have selected your desired setting tap Update in the top rig...

Page 38: ... dropped or scratched do not use or charge the BP contact Awake for an assessment of it before doing anything with it In the event of a vehicle accident the Battery cells within the BP may be ruptured causing the release of flames and toxic gases Any suspicion that the BP has been ruptured in an accident should immediately be reported to emergency services attending the scene In case of fire cover...

Page 39: ...ter may result in biological growth on and around the impeller and the jet housing causing power loss Should you have to leave the Awake RÄVIK in water for a short time always make sure that it is moored in a secure manner Never leave the Awake RÄVIK unattended to prevent children or other inexperienced persons from using it 4 2 Storage 4 2 3 BP Storage When storing the RÄVIK for long periods of t...

Page 40: ...for winterization 1 Rinse of all parts of the board and BP with fresh water and make sure to let everything dry properly 2 Spray the CMs on both the board and the BP with contactor spray 3 Charge the BP up to 80 four bars on the LED display 4 Disconnect the PKL you can leave the BP on the charger if convenient 5 Check the BP every few weeks by simply connecting the PKL 6 When you notice that the c...

Page 41: ... should be taken to ensure that all areas of the board are rinsed including small cavities The HC should also be rinsed with freshwater and dried before storage Depending on your location air moisture levels may be high For this reason you should regularly keep the electrical connectors clean The connector plugs are cleaned by carefully wiping them with a dry cloth 5 1 2 Hull Maintenance In order ...

Page 42: ...port for further action WHITE signals Idle mode When PKL is connected on BP outside the board GREEN signals All systems are fully functioning when the BP is connected to a board BLUE signals The battery is connected to the Awake App ORANGE signals Anomaly detected Check LED guides on pg 48 51 for recommendations ...

Page 43: ...7 8 9 10 Slow down sequence empty BP 1 The BP is close to empty the board transitions to ECO mode one LED blinking green 2 Low charge level is reached all LED lights blinking white 3 BP will automatically disconnect itself from the HC three LEDs blinking white 4 ECO mode reached LED lights blinking green white Action If you haven t reached shore before the HC is disconnected simply disconnect reco...

Page 44: ...n PKL is connected on BP outside the board GREEN signals All systems are fully functioning BLUE signals Battery is connected to the Awake App RED signals Error detected Check LED guides on page 48 49 for recommendations ORANGE signals Anomaly detected Check LED guides on page 46 47 for recommendations ...

Page 45: ...you haven t reached shore before the HC is disconnected simply disconnect reconnect the PKL The HC will continuously disconnect the you will have to repeat the action Explanation Step one is a notification that the rider must to head back to shore steps two to four are further ensurance that the rider complys to the system s recommendation as well as keeping the battery cells within safe voltage l...

Page 46: ...d actions Stop riding as soon as possible and wait for the CM to cool down 6 5 3 Overheating CM v 2 v 1 The motor temp sensor is reporting invalid values which indicates motor temperature sensor failure Recommended actions Contact support for further recommendations 6 5 4 Motor temp sensor failure v 2 v 1 The CM temp sensor is reporting invalid values which indicates CM temp sensor failure Recomme...

Page 47: ...act support for further actions 6 5 9 Humidity sensor failure v 2 v 1 This warning indicates that there is a difference between Battery cell voltage levels This state is prohibited by always letting the BP charge to 100 capacity all GREEN lights Recommended action Leave on charger 3 days continuous until BP is fully charged and no white indicator lights are turned on If the warning is still active...

Page 48: ...d action Restart the BP by disconnecting connecting the PKL If error remains contact support 6 6 4 CAN bus failure v 2 v 1 This error indicates CMs failure and riding is no longer possible with that specific board The BP will work with other boards and chargers Recommended actions Let the CM cool down and or restart the BP disconnect connect the PKL If error remains contact support 6 6 2 CM failur...

Page 49: ...charge isolate the BP at a safe location contact support 6 7 3 Humidity detected inside BP v 2 v 1 This error indicates that humidity has previously been detected inside the BP and the information is now stored in the BP s memory Mandatory actions Don t use don t charge isolate the BP at a safe location contact support 6 7 4 Water detected inside BP v 2 v 1 This error indicates that any cell row g...

Page 50: ...s All Awake s products are covered by the European standard 24 month guarantee Additionally Awake gives new clients a complementary commercial warranty on the first 12 months out of the above mentioned 24 months You will find more information about the commercial warranty on the next page If you have any inquiries concerning our warranty contact us at support awakeboards com ...

Page 51: ...to pay any compensation for any reason whatsoever and in particular for any loss or damage of any kind physical material or financial loss in relation to the allegedly defective products loss of business loss of revenue or loss of reputation etc Repairs or replacements made under the terms of warranty shall not extend the warranty period Parts replaced during the warranty period shall be returned ...

Page 52: ...00 kg 220 lb Weight SR 38 kg 84 lb Weight XR 43 kg 95 lb Dimensions 1790 mm 70 5 in 610 mm 24 in EU DIRECTIVE 94 25 EC The definition of Boat Design Category D D Sheltered waters Designed for voyages on sheltered coastal waters small bays small lakes rivers and canals when conditions up to and including wind force 4 and significant wave heights up to and including 0 3 m may be experienced with occ...

Page 53: ... 100 kg 220 lb Weight 39 kg 86 lb Weight 44 kg 97 lb 1760 mm 69 5 in 580 mm 23 in Dimensions EU DIRECTIVE 94 25 EC The definition of Boat Design Category D D Sheltered waters Designed for voyages on sheltered coastal waters small bays small lakes rivers and canals when conditions up to and including wind force 4 and significant wave heights up to and including 0 3 m may be experienced with occasio...

Page 54: ... kg 220 lb Weight SR 40 kg 88 lb Weight XR 45 kg 99 lb 1790 mm 70 5 in 620 mm 24 4 in Dimensions EU DIRECTIVE 94 25 EC The definition of Boat Design Category D D Sheltered waters Designed for voyages on sheltered coastal waters small bays small lakes rivers and canals when conditions up to and including wind force 4 and significant wave heights up to and including 0 3 m may be experienced with occ...

Page 55: ...55 9 Contact Us If you have any questions about this User Manual its content either in parts or in its entirity please don t hesitate to reach out to support awakeboards com we are at your disposal ...

Page 56: ...DIGITAL EDITION EU GLOBAL V1 9 2 PREMIUM ELECTRIC SURFBOARDS ...

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