AVProEdge ConferX AC-CX100-RAMP, User Manual, Page: 17 / 20


Support
Should you experience any problems while using this product, first, refer to the Troubleshooting section of this manual
before contacting Technical Support. When calling, the following information should be provided:
•
Product name and model number
• Product serial number
•
Details of the issue and any conditions under which the issue is occurring

Warranty
If your product does not work properly because of a defect in materials or
workmanship, AVProEdge (referred to as “the warrantor”) will, for the length of the period indicated as below, (Parts/
Labor (10) Years), which starts with the date of original purchase (“Limited Warranty period”), at its option either (a)
repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished product. The decision to
repair or replace will be made by the warrantor. During the “Labor” Limited Warranty period there will be no charge
for labor. During the “Parts” warranty period, there will be no charge for parts. You must mail-in your product during
the warranty period. This Limited Warranty is extended only to the original purchaser and only covers product
purchased as new. A purchase receipt or other proof of original purchase date is required for Limited Warranty service.
This warranty extends to products purchased directly from AVPro or an authorized dealer. AVPro is not liable to honor
this warranty if the product has been used in any application other than that for which it was intended, has been
subjected to misuse, accidental damage, modification or improper installation procedures, unauthorized repairs or is
outside of the warranty period. Please direct any questions or issues you may have to your local dealer before
contacting AVPro.
AC-CX100-RAMP
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