AVProEdge AC-MX88-AUHD-NSFS, User Manual

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Troubleshooting
•
Verify Power - The LCD screen on the front of the matrix should be lit up when power is
applied. Check that both power supplies are connected to the matrix and powered
•
Verify Connections - Check that all cables are properly connected
•
Issues with one INPUT/OUTPUT - Swap ports/cables/etc to help narrow down if the issue
stays with the input/output/etc
o
Follows the device, then it may be an EDID issue. Default out of the box is a 1080p
2ch. Try another canned EDID or use the COPY FROM OUTx command to copy the
connected displays EDID - Pg. 7, 8, 11, and 21
•
Issues with 4k but 1080p or less is working
o
Verify all connected devices are capable of the signal you are sending
AC-MX88-AUHD-NSFS
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