©AVProEdge | 2222 E 52nd Street N Sioux Falls, SD 57104 1.877.886.5112 | +1.605.274.6055
11
Support
Should you experience any problems while using this product, first, refer to the
Troubleshooting section of this manual before contacting Technical Support. When
calling, the following information should be provided:
•
Product name and model number
•
Product serial number
•
Details of the issue and any conditions under which the issue is
occurring
Warranty
If your product does not work properly because of a defect in materials or
workmanship,
AVProEdge
(referred to as “the warrantor”) will, for the length of the
period indicated as below, (Parts/Labor (10) Years), which starts with the date of
original purchase (“Limited Warranty period”), at its option either (a) repair your
product with new or refurbished parts, or (b) replace it with a new or a refurbished
product. The decision to repair or replace will be made by the warrantor. During the
“Labor” Limited Warranty period there will be no charge for labor. During the “Parts”
warranty period, there will be no charge for parts. You must mail-in your product
during the warranty period. This Limited Warranty is extended only to the original
purchaser and only covers product purchased as new. A purchase receipt or other
proof of original purchase date is required for Limited Warranty service.
This warranty extends to products purchased directly from AVPro or an authorized
dealer. AVPro is not liable to honor this warranty if the product has been used in any
application other than that for which it was intended, has been subjected to misuse,
accidental damage, modification or improper installation procedures, unauthorized
repairs or is outside of the warranty period. Please direct any questions or issues you
may have to your local dealer before contacting AVPro.
