AVIWEST AIR Series User Manual Download Page 1

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User Guide

Document Version: v2.1

Software Version: v4.1

AIR Series

Summary of Contents for AIR Series

Page 1: ...User Guide Document Version v2 1 Software Version v4 1 AIR Series ...

Page 2: ...2 ...

Page 3: ...19 FROM THE WEB INTERFACE 21 CONFIGURING A WIFI INTERFACE 22 ENABLING DISABLING THE WIFI INTERFACE 22 CONFIGURING A WIFI ACCESS POINT 23 CONFIGURING A WIFI CLIENT INTERFACE 26 CONFIGURING A 3G 4G 5G CELLULAR INTERFACE 31 INSERTING THE SIM CARD 31 ASSIGNING A SLOT TO A MODEM 31 CONFIGURING THE APN 34 MANAGING THE APN DATABASE 36 ADDING AN APN TO THE DATABASE 36 DELETING AN APN 37 ENABLING DISABLING...

Page 4: ... FORWARD SETTINGS 74 ENABLING DISABLING A CELLULAR MODEM 75 ENABLING DISABLING ALL INTERNAL CELLULAR MODEMS 76 ENABLING DISABLING ALL QUAD CELLLINK CELLULAR MODEMS 77 SELECTING A MISSION 78 FROM THE UNIT PANEL 78 FROM THE WEB INTERFACE 80 SETTING A VIDEO RETURN 82 EMITTING A VIDEO RETURN 82 RECEIVING A VIDEO RETURN 83 STARTING A LIVE 84 FROM THE UNIT PANEL 84 FROM THE WEB INTERFACE 86 STARTING A R...

Page 5: ...ING THE UNIT CONFIGURATION 102 UNLOCKING A SIM CARD 103 DELETING FILE S FROM THE SD CARD 104 FORMATTING THE SD CARD 106 TROUBLESHOOTING 107 GETTING A REPORT FILE 107 EXPORTING A REPORT FILE FROM THE HISTORY FOLDER 108 ALARM MESSAGES 108 SPECIFICATIONS 110 DEVICE DISPOSAL 115 CONTACT US 116 Important notice The content of this guide may be modified without notice Please login to your Extranet on ht...

Page 6: ...u need it please contact AVIWEST Safety and Health Precautions Handling the Unit To avoid any injury during the installation observe local health and safety requirements and guidelines for manual material handling The unit must be handled carefully and thoughtfully to prevent safety hazards and damage Electronic and Radio Interference To avoid interferences with electronic devices contained in veh...

Page 7: ...ermitted to service this unit Unauthorized maintenance or the use of non approved replacements may affect the unit specifications and invalidate any warranties For safety reason the battery must not be opened at any moment Please refer to the manufacturer datasheet for detailed information Battery Safety Precautions Do not expose to water fire or excessive heat Do not crush disassemble puncture or...

Page 8: ... use in not tropical climate regions Ambient operating temperature with internal battery 0 C to 45 C Ambient operating temperature with external DC adapter 0 C to 40 C Charging temperature 0 C to 40 C Operating humidity 10 to 85 no condensation Operating the unit out of these ranges may cause damage and void the warranty Protect the unit against rain dust and shocks Avoid long exposure to direct s...

Page 9: ...eo quality with less data use and low latency On the transmission side the solution features up to 2 embedded cellular 3G 4G 5G modems and antennas plus additional extension links internal Wi Fi Ethernet and USB ports combined and controlled by our SST Safe Stream Transport technology This award winning technology powered by Aviwest is an intelligent IP bonding stack offering a set of powerful con...

Page 10: ...t 6 HDMI 1 4 Input 15 Settings Button 7 3G SDI Output 16 Back Button 8 3G SDI Input 17 Selection Wheel Turn to scroll within menus and lists Short press to confirm a choice Long press to start actions ie starting a forward 9 Intercom mini jack headphone micro 10 DC IN 19V nominal 11 Analog Audio input output right channel 2 12 Analog Audio input output left channel 1 13 Ethernet 1 2 5 13 15 7 9 10...

Page 11: ...Right Sides 1 SD card slot 2 Battery 3 4 x Micro SIM card slots organized as 2 banks for each Internal Cellular Modem 1 SD card slot 2 Battery 1 3 2 2 1 AIR220 AIR320 AIR320e Models AIR200 AIR300 AIR300e Models USB 3 0 Ports ...

Page 12: ... StreamHub Battery indicator Status Meaning Fixed Blue The unit is powered by external source on DC input with a fully charged battery Fixed Green The unit is powered by external source on DC input and charging internal battery Fixed yellow The unit is powered by external source on DC input without battery charge Off The unit is operating on battery only Note The unit is charging only when turned ...

Page 13: ...ting to WEB site with technical documents User Guide and Quick Start Guide SD card if ordered Installing the Unit 1 Remove the rear panel a Press on top b Remove the cover 2 Install the battery into the unit if not already installed 3 Connect the AC DC adapter and power cable Note to disconnect pull the self latching mechanism to release the connector 1b 1a 2 3 ...

Page 14: ...lot not applicable for AIR200 AIR300 and AIR300e Note Slots 1A and 1B are coupled to Modem 1 While the slots 2A and 2B are coupled to Modem 2 6 For Ethernet transmission connect the Ethernet cable Note DHCP is the default operating mode 7 Connect Video Input cables SDI or HDMI 8 Make sure that ventilation grids of the unit are not obstructed 4 5 7 6 ...

Page 15: ...Front Panel The unit front panel allows you to Configure the unit Start stop live Start stop record Forward stored files Menus The diagram below shows the different menus accessible from Home and Settings Menus ...

Page 16: ...16 Icons On the front panel screen some icons indicate the unit state Error icons Error with modem connection Error with Ethernet connection ...

Page 17: ...lect 2 Press the wheel to confirm The screen displays the IP address assigned to the AIR unit by default in DHCP mode 3 From a web browser enter the AIR unit Ip address and append 8888 to it Example 10 0 1 241 8888 The login screen opens The screen will display the right designation according to the unit you have 4 Enter the login and password by default login admin password password Note It is hi...

Page 18: ... WiFi access point that you configured Example AIR_bf 98 10 01 02 8e 80 c0 3 Enter the password that you defined 4 In a web browser enter the unit url http 192 168 30 10 8888 default IP address if it has not been changed The login screen opens 5 Enter the login and password Default login admin Default password password Note It is highly recommended to modify the password The unit web interface ope...

Page 19: ...nd gateway GATEWAY To connect a host to the unit for instance a laptop The unit acts as a DHCP server and assigns an IP address to the connected host The unit automatically detects from the netmask the range of IP addresses that it can use for assigning an IP address to the host connected Factory Settings According to Selected Mode MODE IP Address Netmask Gateway DHCP Assigned by DHCP server STATI...

Page 20: ...ty selection High or Low c Turn the wheel to select High or Low priority d Press the wheel to confirm your choice When selecting STATIC or GATEWAY modes you need to enter network settings a Turn the wheel to select the icon b Press the wheel to enter the ETH CONFIG menu c Turn the wheel to select the settings to be modified d Press to enter the input screen e Use the wheel to enter settings turn t...

Page 21: ...ace click on on the Ethernet line 2 In the Mode field select the configuration mode according to the Ethernet connection used DHCP STATIC GATEWAY OFF 3 According to the Ethernet connection modify the settings if required IP Address Netmask and Gateway if STATIC mode is selected IP Address and Netmask if GATEWAY mode is selected 4 Click the Apply button to save these settings Note Configuring Ether...

Page 22: ... the Unit Panel 1 From the Home menu turn the wheel to select 2 Press the wheel to confirm 3 Turn the wheel to select the WiFi configuration 4 Press the wheel to confirm 5 Press the wheel again to enable the WiFi The button turns into and the Mode field appears From the Web Interface 1 Click on or in the WiFi line to enable or disable the WiFi network The WiFi network is enabled 1 ...

Page 23: ...tely from a smartphone tablet or laptop From the Unit Panel 1 From the Home menu turn the wheel to select 2 Press the wheel to confirm 3 Turn the wheel to select the WiFi configuration screen 4 Press the wheel to confirm 5 Tun the wheel to select the Mode field 6 Press the wheel to access the selection list for the WiFi mode 7 Turn the wheel to select Access Point 8 Press the wheel to confirm 9 Tu...

Page 24: ...z channel 1 to 11 5 0GHz channel 36 40 44 and 48 Password By default Password Note In Access Point mode 5GHz band is not available for Armenia Belarus Kazakhstan Kyrgyzstan and Russia 11 Select ADVANCED and press the wheel 12 Turn and press the wheel to define the IP settings IP Address and Netmask 13 Turn the wheel to select 14 Press the wheel to confirm An icon indicates that the WiFi Access Poi...

Page 25: ...Hz or 5 0GHz Channel Select the channel used dynamic list according to the Frequency Band selected 2 4GHz channel 1 to 11 5 0GHz channel 36 40 44 and 48 Password By default password Click to reset it Enter the IP Address and the Netmask Note In Access Point mode 5GHz band is not available for Armenia Belarus Kazakhstan Kyrgyzstan and Russia 4 Click on Apply An icon indicates that the WiFi Access P...

Page 26: ... Mode field 6 Press the wheel to access the selection list for the WiFi mode 7 Turn the wheel to select the Client mode 8 Press the wheel to confirm The client mode is activated 9 You can set the network link priority High or Low a Turn the wheel to select priority field b Press the wheel to access the priority selection c Turn the wheel to select High or Low priority d Press the wheel to confirm ...

Page 27: ... to select a network d Press the wheel to confirm e Press the wheel to activate the keyboard and enter the password f Turn and press the wheel to select the characters and compose the password g Select the key and press the wheel to confirm the password h Turn the wheel to select and press it to confirm The network is displayed ...

Page 28: ...the key and press the wheel to confirm the network name g Turn the wheel to select the Security Mode h Press the wheel to display the Security Mode list i Turn the wheel to select the Security Mode and press it to confirm your choice j Turn the wheel to select the Password field k Press the wheel to activate the keyboard and enter the password l Turn and press the wheel to select characters and co...

Page 29: ...From the Web Interface 1 Click on the WiFi line to open the WiFi interface 2 From the Mode scrolling list select Client mode 3 Click on Apply Surrounding networks are scanned and listed 4 You have 2 possibilities to configure a client interface Selecting a network among the ones identified around Adding manually a hidden network 1 2 3 ...

Page 30: ... network among the list b Enter the Password c Click on Join The WiFi network that you selected is indicated Adding manually a hidden network a Click on Add b Enter the Network name c Select the Security Mode d Enter the network Password e Click on Join b c a b c d e a ...

Page 31: ...nel The unit is equipped with 2 modems Each one allows inserting up to 2 SIM cards Modem 1 uses slot 1A and slot 1B Modem 2 uses slot 2A and slot 2B Assigning a Slot to a Modem You need to assign a slot to the modem according to the SIM card s that you want to use This assignment is independent for Modem 1 and Modem 2 For each modem you can select either Auto Automatic Slot Assignment Slot A Slot ...

Page 32: ...l to select the modem that you want to configure Note In the example beside MODEM 1 is selected with slot A assigned 4 Press the wheel to enter the MOD CONFIG menu 5 Turn the wheel to highlight the SIM Slot field 6 Press the wheel to confirm 7 Turn the wheel to select the relevant slot 8 Press the wheel to confirm ...

Page 33: ...d with slot A assigned 1 Click on in the modem line to open the MOD configuration interface 2 Click on the Modem tab 3 Select the relevant slot a The newly selected slot is automatically applied b An Initializing message appears c The SIM card operator appears 1 2 3 a b c ...

Page 34: ... the wheel to select the modem for which you need to configure APN 4 Press the wheel to confirm 5 Turn the wheel to select You can either select an APN from a predefined list or configure settings for a new APN To select a predefined APN To configure a new APN a Press the wheel b Press the wheel again to access the predefined APN list c Turn the wheel and press it to select an APN d Select and pre...

Page 35: ...ID fields are automatically filled in 4 Check if the automatically assigned APN settings are relevant 5 If the APN is not suitable you can click on Choose a pre defined modem APN and select the expected APN from the pre defined list 6 If you cannot find a relevant APN in the pre defined list you can Fill in the APN fields with proper settings and click on Apply Enrich the pre defined APN list by a...

Page 36: ... Disable the APN Automatic Configuration Adding an APN to the database 1 From the Web Interface click on Network APN 2 Click the Add button 3 Enter a Name 4 Fill in the parameters fields MCC MNC APN Note Click on to get some help if required 5 Enter a Username and Password if required 6 Click on Apply The new APN appears in the APN database and you can select it from the scrolling list when config...

Page 37: ... Automatic APN Configuration When the APN Automatic Configuration is enabled an APN is automatically assigned when a new SIM card is inserted 1 From the Web Interface click on Network APN Note By default the APN Automatic Configuration is enabled 2 Click on to disable it The button turns into 2 2 ...

Page 38: ...ct You select among a list of operators detected via the scan of networks Note From the Web Interface click on Network SIM to have an overview of your SIM Cards Sort the SIM Cards by clicking on the column titles Selecting the Automatic Mode Note The Automatic Mode is the default setting From the Unit Panel 1 From the Home menu turn the wheel to select 2 Press the wheel to confirm 3 Turn the wheel...

Page 39: ...reen reminds the operator that is selected 8 Press the wheel 9 Press the wheel again to enable the Automatic Mode The Automatic Mode is selected From the Web Interface 1 Click on the modem line 2 Select Auto in the Selection mode scrolling list 3 Click on Apply 2 3 1 ...

Page 40: ...heel to enter the MOD CONFIG menu 5 Turn the wheel to select 6 Press the wheel to confirm The screen reminds that Automatic Mode is selected 7 Press the wheel again 8 Press the wheel to disable the Automatic Mode The scan starts automatically It may take a few minutes Operators that can be selected are listed 9 Turn the wheel to select the operator Note Only white operators in the list can be sele...

Page 41: ...rface 1 Click on the modem line 2 Select Scan and select in the Selection mode scrolling list 3 Select the operator among the operators listed Note Only white operators in the list can be selected 4 Click on Apply 2 1 4 3 ...

Page 42: ... Interface allows to set the MCC Mobile Country Code and MNC Mobile Network Code manually 1 Click on the modem line 2 Select Manual in the Selection mode scrolling list 3 Fill the MCC and MNC fields Note You can click on to access the lists of MCC and MNC 4 Click on Apply 1 4 3 2 ...

Page 43: ...select the operator 4 Press the wheel to enter the MOD CONFIG menu 5 Turn the wheel to select and press it to confirm 6 Turn the wheel to select the Frequency Bands field 7 Press the wheel to enter the menu 8 Turn the wheel to highlight the Network Mode field 9 Press the wheel to confirm 10 Turn the wheel to select the Network Mode Note 5G 4G and 5G only are available on AIR220 5G and AIR320e 5G m...

Page 44: ...seful for indoor operations 16 Select and press the wheel to save Using the Expert mode 1 From the Home menu turn the wheel to select 2 Press the wheel to confirm 3 Turn the wheel to select the modem for which you need to select the operator 4 Press the wheel to enter the MOD CONFIG menu 5 Turn the wheel to select and press it to confirm 6 Turn the wheel to select the Frequency Bands field 7 Press...

Page 45: ...en 9 Turn the wheel to scroll down and display all the 5G 4G and 3G bands 10 Press the wheel to unselect the different cellular bands The green dots turn to grey 11 Turn the wheel to select and press it to save From the Web Interface Using the Standard mode 1 Click on to configure the cellular bands 2 Click on the Modem tab ...

Page 46: ...IR220 5G and AIR320e 5G models Note For 5G networks operating in Non Standalone mode NSA select 5G 4G settings 4 Click on the Preset field and choose All Bands Low Frequency Note Low Frequency bands are useful for indoor operations 5 Click on Apply Using the Expert mode 1 Click on to configure the cellular bands 2 3 4 5 1 ...

Page 47: ...odem tab 3 Click on to enable the Expert mode The button turns into and all the cellular bands appear on the screen 4 Click on to unselect the different cellular bands The green dots turn to grey 5 Click on Apply 2 3 4 5 ...

Page 48: ...h and low priority links are used as long as the bitrate target is lower than 1Mbps o When the bitrate target is lower than low priority links are mainly used By default each network link is set as a high priority link This setting can be changed either from the unit panel or from the web interface before starting an operation or while the operation is in progress From the web interface click on t...

Page 49: ...3 Turn the wheel to select 4 Press the wheel to confirm 5 Press again the wheel to access the General settings 6 Press the wheel to enter the Product Identifier field 7 Turn to select characters and press to confirm 8 Turn the wheel to select the key and press to confirm From the Web Interface 1 From the Web Interface click on Settings General 2 In the Identifier field enter an ID up to 15 charact...

Page 50: ...turn the wheel to select 2 Press the wheel to confirm 3 Turn the wheel to select 4 Press the wheel to confirm 5 Press again the wheel to access the General settings 6 Turn the wheel to select the Language field and press it to confirm 7 Select the language and press the wheel to confirm From the Web Interface 1 From the Web Interface click on Settings General 2 Select the language 3 Click the Appl...

Page 51: ... wheel to select 4 Press the wheel to confirm 5 Press again the wheel to access the General settings 6 Turn the wheel to select the Location field 7 Press the wheel to enable or disable the location From the Web Interface 1 From the Web Interface click on Settings General 2 Click on to disable the unit Location The button turns into 3 Click on Apply Note You can access to this menu by clicking on ...

Page 52: ...2 Press the wheel to confirm 3 Turn the wheel to select 4 Press the wheel to confirm 5 Press again the wheel to access the General settings 6 Turn the wheel to select Auto live at startup 7 Press the wheel to enable Auto live at startup An icon appears on the top bar of the screen when Auto live at startup is enabled From the Web Interface 1 From the Web Interface click on Settings General 1 Click...

Page 53: ...eral settings 6 Turn the wheel to select Operation screensaver 7 Press the wheel to enable Auto live at startup When this option is enabled this moving screen appears during a Live a Record or a Forward after 2 minutes of inactivity Note Touching the screen do not interrupt the operation in process It shows the screen displayed before the screen saver From the Web Interface 1 From the Web Interfac...

Page 54: ...080p59 94 and 1080p60 When the Auto mode is selected default mode the following rules are applied SDI input presence HDMI input presence Selected input Yes No SDI No Yes HDMI Yes Yes SDI From the Unit Panel 1 From the Home menu turn the wheel to select 2 Press the wheel to confirm 3 Make sure that is selected 4 Press the wheel to confirm the selection The current source is displayed 5 Press the wh...

Page 55: ... the video source configuration by clicking on the icon in the top bar of the Web Interface 1 From the Web Interface click on Settings I O 2 From the scrolling list select the source Auto SDI HDMI Pattern Note If Pattern is selected you need to define the resolution to be used If SDI HDMI or Auto is selected the video resolution is automatically detected 2 BLACK PATTERN COLOR BARS PATTERN HDMI SDI...

Page 56: ...ess the wheel to confirm 3 Make sure that is selected 4 Press the wheel to enter the I O CONFIG menu 5 Turn the wheel to select the Audio source field The current source is displayed 6 Press the wheel to enter the source selection menu 7 Use the wheel to select a source 8 Press the wheel to confirm the choice The new source is displayed 9 Turn the wheel to select either or for the analog input lev...

Page 57: ... click on Settings I O 2 From the scrolling list select the audio source amongst 2 options From video Analog Balanced 3 When the audio source is analog move the Audio Level cursor to adjust it Note 0 is for audio muted 100 is the max applicable gain 2 ...

Page 58: ...ic when the resolution is adapted to available bitrate for H 264 only Live Bitrate static resolution as source Video Resolution Bitrate Range H 265 HEVC H 264 AVC 1080p 50 59 94 60 600 kbps 20 Mbps 3 Mbps 20 Mbps 1080p 25 29 97 30 600 kbps 20 Mbps 1 8 Mbps 20 Mbps 1080i 50 59 94 60 300 kbps 20 Mbps 1 8 Mbps 20 Mbps 720p 50 59 94 60 300 kbps 20 Mbps 1 4 Mbps 20 Mbps SD PAL or NTSC 200 kbps 20 Mbps ...

Page 59: ...pe Bitrate Control Resolution Capped Bitrate Audio Settings Encoder Type Channel Layout Bitrate Control Mode Bitrate 8 Turn the wheel to select ADVANCED and press it to confirm Note Advanced parameters are available if the Encoder Type is H 264 9 Turn the wheel to select the I and P frames only field and press it to enable this option The button turns into 10 Turn the wheel to select the Manual Re...

Page 60: ... Control mode VBR or CBR b Enter a Capped Bitrate 7 Fill in the Audio settings a Select the audio channel layout 1 x MONO 1 x STEREO 2 x MONO 2 x STEREO b Enter the total audio bitrate 8 Click on Advanced Note Advanced parameters are available in H 264 only 9 Click on to enable I and P frames only 10 Click on to enable the Manual Resolution The button turns into and the Resolution field appears 11...

Page 61: ...n the wheel to select and press the wheel to confirm 4 Turn the wheel until the profile to delete is displayed 5 Long press the wheel to request the profile deletion 6 Turn the wheel to select YES 7 Press the wheel to confirm the profile deletion From the Web Interface 1 Click on Settings Live 2 Double click the trash button 2 ...

Page 62: ...ayed 2 Select a pre defined Live Profile 3 Activate Auto record if required Note When this option is enabled a Record starts automatically when a Live is started The Record Profile used for the Auto record can be different than the one used for a Record 4 Select a pre defined Record Profile Note When the Live Profile is configured to encode the video in H 265 format the Record profile used for Aut...

Page 63: ... wheel to enter the RECORD Create menu 5 The Profile Name field is highlighted 6 Press the wheel to activate the keyboard 7 Turn and press the wheel to activate the keyboard 8 Turn and press the wheel to select characters and compose a name 9 Select the key and press the wheel to confirm the record profile name 10 Use the wheel to configure the Record Profile settings File Format Transport Stream ...

Page 64: ... button 3 Enter a profile name in the Profile Name field 4 Choose the File Format 5 Set the video Bitrate within 200kb s and 20Mb s 6 Select the audio channel layout 1 x MONO 1 x STEREO 2 x MONO 2 x STEREO 7 Set the total audio Bitrate 8 Click on Apply 2 3 4 5 6 7 8 ...

Page 65: ... to confirm 3 Turn the wheel to select and press it to confirm 4 Turn the wheel until the profile to delete is displayed 5 Long press the wheel to request deleting the profile 6 Turn the wheel to select YES and press it to confirm From the Web Interface 1 Click on Settings Record 2 Double click the trash button 2 ...

Page 66: ...nel You can select a Record profile from the Unit Panel when you are starting a Live or a Record See chapters Starting a Record and Starting a Live From the Web Interface 1 Click the icon The encoder current settings are displayed 2 Select a pre defined Record Profile for Live and Record 3 Activate Auto forward if required Note When this option is enabled a Forward starts automatically when a Reco...

Page 67: ...iate StreamHub From the Unit Panel 1 From the Home menu turn the wheel to select and press it to confirm 2 Turn the wheel to select and press it to confirm The Add icon is highlighted 3 Press the wheel to enter the DESTINATION Create menu The Profile Name field is highlighted 4 Press the wheel to activate the keyboard 5 Turn and press the wheel to select characters and compose a name 6 Select the ...

Page 68: ...function Enabling Disabling o Port used o Username and Password if required Note StreamHub Default Settings are o Port 7900 o Username aviwest o Password safestreams Manager Default Settings are o Port 9000 o Username username o Password password These settings may have been changed by the system administrator 10 Select to save the new Destination Profile settings and press it to confirm Note To s...

Page 69: ...elected to connect automatically to the StreamHub server when the unit is powered 8 Click on Advanced 9 Check the Connection Port Username and Password that are set Note StreamHub Default Settings are o Port 7900 o Username aviwest o Password safestreams Manager Default Settings are o Port 9000 o Username username o Password password These settings may have been changed by the system administrator...

Page 70: ...t and press it to confirm A green dot indicates the currently selected profile 4 Turn the wheel until the profile to delete is displayed 5 Long press the wheel to request the profile deletion 6 Turn the wheel to select YES and press it to confirm the profile deletion From the Web Interface 1 Click on Settings Destination 2 Double click the trash button 2 ...

Page 71: ... press it to confirm A green dot indicates the currently selected profile 4 Turn the wheel to select anther Destination Profile 5 Press the wheel to confirm your choice 6 Press again to confirm the modification of Destination Profile From the Web Interface 1 Click the icon The encoder current settings are displayed 2 Select a pre defined Destination Profile 2 ...

Page 72: ...s the wheel to confirm 3 Turn the wheel to select and press it to confirm 4 Turn the wheel to select the destination profile where the video is sent to 5 Press the wheel to confirm 6 Turn the wheel to select and press it to confirm 7 Turn the wheel to highlight Advanced 8 Press the wheel to confirm 9 Turn the wheel to enable or disable the option 10 If enabled turn the wheel to enter the AES key a...

Page 73: ...Click on the Destination profile where the video is sent to 3 Click on Advanced 4 Click on or to enable or disable the AES Scrambling function If enabled enter the AES key as defined in the destination server interface please refer to the Server User Guide 2 3 4 ...

Page 74: ...the wheel to enter the FORWARD CONFIG menu 5 Turn and press the wheel to select and enable or disable the forward options Resume at Startup Auto Erase or Hot Folder Note Resume at Startup If any forward is still in progress when the unit is turned off it is resumed when the unit is started up Auto erase All successfully forwarded files are automatically deleted once forward is completed Hot Folder...

Page 75: ... the Unit Panel 1 From the Home menu turn the wheel to select 2 Press the wheel to confirm 3 Turn the wheel to select the modem that you want to enable or disable 4 Press the wheel to enter the MOD CONFIG menu 5 Press the wheel to enable or disable the modem From Web Interface 1 Click on or to enable or disable a modem 1 5 ...

Page 76: ... the Web Interface From the Unit Panel 1 From the Home menu turn the wheel to select 2 Press the wheel to confirm 3 Turn the wheel to select and press it to confirm 4 Press the wheel to enable or disable the internal modems From the Web Interface 1 From the Web Interface click on Network Interfaces 2 Click on to disable modems and on to enable them 2 ...

Page 77: ... Unit Panel 1 From the Home menu turn the wheel to select 2 Press the wheel to confirm 3 Turn the wheel to select and press it to confirm 4 Turn and press the wheel to enable or disable the QUAD CellLink cellular modems From the Web Interface 1 From the Web Interface click on Network Interfaces 2 Click on to disable modems of the QUAD CellLink and on to enable them 2 ...

Page 78: ...tion Profile From the Unit Panel 1 Turn the wheel to highlight the different missions 2 Press and hold the wheel to have more information on the mission 3 Press to go back to the previous screen 4 Turn the wheel to highlight a mission 5 Press the wheel to confirm The home screen appears with the icon on the top bar Click on this icon for more information ...

Page 79: ...firm 3 Press the wheel again to enter the Missions menu The current mission is indicated by a green dot 4 Turn the wheel to highlight a mission 5 Press and hold the wheel to display more information on the mission 6 Press again the wheel to confirm A green dot indicates the new selected mission ...

Page 80: ...creen The missions loading may take few seconds 2 Click on to see the description of the mission The description is displayed 3 Click on a mission title to select it The selected mission appears on the main screen and the mission icon appears on the top bar 2 3 ...

Page 81: ...81 Changing the mission 1 Click on Settings Missions or on the icon in the top bar 2 Click on another mission to select it The icon move to the selected mission ...

Page 82: ...ture Emitting a Video Return From the Unit Panel 1 Set a Live Profile with application parameter set to Video Return see chapter Adding and Configuring a Live Profile 2 Start a Live with the profile previously created see chapter Starting a Live From the Web Interface 1 Set a Live Profile with application parameter set to Video Return see chapter Adding and Configuring a Live Profile 2 Start a Liv...

Page 83: ...ck that this icon appears on the top bar of the screen If it appears the unit is receiving a video stream 1 Connect a screen to the HDMI port of the unit From the Web interface An icon on the top bar indicates that the unit is receiving a Video Return 1 ...

Page 84: ... To select another Record profile a Turn the wheel to highlight the Record profile b Press the wheel and turn to select the required profile c Press the wheel to confirm the choice To modify the Auto record mode a Turn the wheel to highlight the Auto record option b Press to enable or disable Auto record Note When the Live Profile is configured to encode the video in H 265 format the Record profil...

Page 85: ... Turn the wheel to the right 2 Press the wheel to stop the live 3 Press again the wheel to confirm To stop the Record 1 Turn the wheel twice to the right 2 Press the wheel to stop the Record 3 Press again the wheel to confirm Audio bars indicate audio levels Live duration is indicated Network bitrate End to end latency delay configured in the Live Profile or modified remotely from StreamHub interf...

Page 86: ...ofile used for Auto Record must be in H 264 format 2 Click on to start the Live Some indications appear on screen Note To stop the Live 1 Click on A popup appears 2 Click on or the icon to stop the video transmission Transmission bitrate End to end latency delay configured in the Live Profile Remaining recording time possible on SD card when record is enabled Space percentage used on SD card when ...

Page 87: ...enu reminds some information To select another Record profile a Turn the wheel to highlight the Record profile b Press the wheel and turn to select the required profile c Press the wheel to confirm the choice To modify the Auto forward mode a Turn the wheel to highlight the Auto forward option b Press to enable or disable Auto forward To select another Destination Profile a Turn the wheel to highl...

Page 88: ...en appears alternately Note To stop the Record 1 Turn the wheel to the right 2 Press the wheel to stop the record 3 Press again the wheel to confirm To stop the Forward 1 Turn the wheel twice to the right 2 Press the wheel to stop Forwarding 3 Press again the wheel to confirm Audio bars indicate audio levels Live duration is indicated Network bitrate Amount and percentage of data already forwarded...

Page 89: ... appears 2 Click on or the icon to stop the video transmission To stop the Forward 1 Click on A popup appears 2 Click on or the icon to stop the video transmission Forward Progress Bar Number of Forward actions in progress Transmission bitrate if forward in progress A progress bar indicating remaining space on SD card Remaining recording time possible on SD card Space percentage used on SD card Si...

Page 90: ...tarting To forward some specific files a Turn the wheel to select b Press the wheel to confirm c Press the wheel again to enter the SD card and or the USB key content d Turn the wheel to select the files to forward and press the wheel to confirm each selection e Long press the wheel to start Forwarding To forward all files a Turn the wheel to select b Press the wheel to confirm Note You can modify...

Page 91: ... 1 Click on The Forward interface appears a To forward the last record click on b To forward some specific files select the files and click on c To forward all files click on The forward in progress is indicated on screen c a b ...

Page 92: ... manage the hot folder content on the SD card as you wish Please refer to the procedure about deleting files in the chapter Deleting file s from the SD card Files can be transmitted according to 2 priority levels Standard or Priority as defined on the device that transmits files AIR Shooting FTP push StreamHub 3G 4G First In First Out FTP Profile A B user switchable in Camera High Priority Bucket ...

Page 93: ...t Hot Folder option 6 Press the wheel to enable or disable the option From the Web interface 1 Click on Settings Forward 2 Click on or to enable or disable the Hot Folder function Once the Hot Folder option is enabled the icon appears in the upper bar Files are automatically forwarded following the priority levels defined on the camera standard or high priority When the file transmission is starti...

Page 94: ...he icon Note You can adjust intercom settings from the Web Interface by click on the icon in the top bar From the Unit Panel 1 From the Home menu turn the wheel to select 2 Press the wheel to confirm 3 Turn the wheel to select 4 Press the wheel to confirm 5 Turn the wheel to scroll down 6 Turn the wheel to select either or for the Micro level or the Headset level 7 Press the wheel to move the curs...

Page 95: ...ected server automatically allocates a license token to each Data Bridge that you enable From the Unit Panel 1 From the Home menu turn the wheel to select 2 Press the wheel to confirm 3 Turn the wheel to highlight the Destination profile field 4 Press the wheel to enter the Destination Profile menu A green dot indicates the currently selected profile 5 Turn the wheel to select a destination profil...

Page 96: ...Manager Interface You can lock unlock a field unit from the Manager interface Please refer to the Manager User Guide to get the procedure to follow Once the field unit is locked you cannot add delete modify the Destination profiles add delete modify the Live profiles add delete modify the Record profiles change select a new Destination profile import export a configuration in the unit restore the ...

Page 97: ...e product is registered to a Manager or connected to a StreamHub supporting SIP intercom o In call if a SIP call is in progress with a Manager or a StreamHub Click the icon close to the name to display the unit information From the Unit Panel 1 Turn the wheel to select 2 Press the wheel to confirm 3 Turn the wheel to select 4 Press the wheel to confirm 5 Turn the wheel to scroll and display the un...

Page 98: ...Integrated Circuit Card Identifier The ICCID number is a unique 19 to 22 digit number that identifies a SIM card It identifies the chip of the SIM card inserted in the unit For legal purposes you may need to register the IMEI IMSI and or ICCID numbers of the modem s used From the Unit Panel 1 Turn the wheel to select 2 Press the wheel to confirm 3 Turn the wheel to select the modem for which you r...

Page 99: ...gs 2 Select a destination profile 3 From the Web interface click on Settings I O 4 From the scrolling list select PATTERN as the Video Source and the expected video standard 5 Select the Pattern Shape between Color circles pattern Color bars pattern Black pattern 6 Select the Pattern standard 7 Click on to start Live a A graph appears on the AIR Web Interface b While the pattern and the graph appe...

Page 100: ...nel Make sure you have uploaded the fw firmware file from the customer portal to an SD card or USB key 1 Connect the USB key or insert the SD card that contains the new firmware fw file 2 From the Home menu turn the wheel to select 3 Press the wheel to confirm 4 Turn the wheel to select 5 Press the wheel to confirm 6 Turn the wheel to select Firmware 7 Press the wheel to confirm A message displays...

Page 101: ...e At the end of the process a message appears to suggest restarting the unit Rebooting the Unit You can reboot the unit from the Web Interface only 1 Click on Admin Reboot 2 Click the Yes button to confirm Restoring Factory Settings 1 Click on Backup Restore Factory Settings 2 Click the Yes button to confirm restoration Exporting the Unit Configuration 1 Click on Backup Export Config An awj file i...

Page 102: ...eel to confirm 3 Turn the wheel to select 4 Press the wheel to confirm 5 Turn and press the wheel to enter the Configuration menu 6 Turn and press the wheel to choose the awj file to be imported from the SD card or the USB memory key From the Web Interface 1 Click on Backup Import Config 2 Click the Browse button and select the awj file to be imported 3 Click the Import button 1 ...

Page 103: ...light the unlock icon and press it to confirm 5 The screen reminds the number of attempts left to enter the PIN code to unlock the SIM card 6 Press the wheel to activate the keyboard and enter the PIN code 7 Select the key and press the wheel to confirm the PIN code Note In case you exceeded the number of attempts allowed this message is displayed The SIM card needs to be unlocked by entering the ...

Page 104: ...t one or several files to delete a Turn the wheel b Press the wheel to confirm the selection Files selected to be deleted are then marked with a check c Long press the wheel to delete selected files To delete all files a Turn the wheel to the left and highlight Select All option b Long press the wheel to delete the files To select files stored in the Hot Folder a Turn the wheel to highlight hotfol...

Page 105: ...iles select all files select files stored in the Hot folder To select one or several files to delete a Click the files to be deleted b Click on To select all files a Click the Name box All files are selected b Click on To select files stored in the Hot folder a Click on Hotfolder b Enter priority or standard folder to select files to be deleted 1 b a b b ...

Page 106: ... to select 2 Press the wheel to confirm 3 Turn the wheel to select 4 Press the wheel to confirm 5 Turn the wheel to select Format 6 Press the wheel to enter the Format SD menu 7 Select YES to confirm formatting 8 Press the wheel to confirm Note the SD card is formatted in FAT32 9 Press the wheel to complete the operation ...

Page 107: ...tact addresses at the end of this manual From the Unit Panel 1 From the main menu turn the wheel to select 2 Press the wheel to confirm 3 Turn the wheel to select and press it to confirm 4 Turn the wheel to select Report and press it to confirm 5 A report is generated and accessible from the Web Interface 6 From the Web Interface click on Admin Reports History 7 Click on the report that you want t...

Page 108: ...ination Profile Bad Video synchronization Check that the video cable s are properly connected to the camera and to the unit On the Web interface check the video input standard is properly identified Missing signal on SDI HDMI Check that the source set in the video settings corresponds to the actual video input Missing audio signal on HDMI If the source should embed audio signals please check the c...

Page 109: ...onfiguring a Destination Profile Connection to server failed Invalid license Expired license No license found The license applied on the server is invalid expired or there is no license applied on the server You cannot connect the unit to this server until a valid license is applied on the server Connection to channel closed by server The unit has been disconnected from the server by the user of t...

Page 110: ...Mbps 1 8Mbps 20Mbps 720p 50 59 94 60 300kbps 20Mbps 1 4Mbps 20Mbps SD PAL or NTSC 200kbps 20Mbps 0 5Mbps 20Mbps Live Bitrate dynamic resolution 1080p 50 59 94 60 200kps 20Mbps 1080p 25 29 97 30 1080i 50 59 94 60 720p 50 59 94 60 SD PAL or NTSC Live Bitrate downscaled resolution 1920x1080p 50 59 94 60 3 Mbps 20Mbps 1920x1080p 25 29 97 30 1 8 Mbps 20Mbps 1280x720p 1 4 Mbps 20Mbps 854x480p 0 5 Mbps 2...

Page 111: ...eo Bitrate 32 Kbps for Mono 64 Kbps for Stereo Networks 3G 4G and 5G For AIR220 5G and AIR320e 5G models Two modems with embedded high gain custom antennas Worldwide compliant 5G SA and NSA modes supported 5G sub 6GHz supported Supported bands o 5G n1 n2 n3 n5 n28 n66 n71 n77 n78 n79 o 4G B1 B2 B3 B4 B5 B7 B8 B12 B13 B14 B17 B18 B19 B20 B25 B26 B28 B29 B30 B32 B34 B38 B39 B40 B41 B42 B46 B48 B66 B...

Page 112: ... with HDMI 1 4 Fully Shielded HDMI cable is mandatory Analog Audio Input Output Connector type Mini XLR Male 5 pins Mates with Rean Neutrik RT5FCT B Female 5 pins Switchcraft Mini XLR TA5F Series Female 5 pins Pins Mating plugs 1 Common GND 2 Balanced Input Hot 3 Balanced Input Cold 4 Microphone Input 5 Headphone Line Output Balanced channel input impedance 59 6 kΩ Balanced channel input level nom...

Page 113: ... connector Green LED indicates link Orange LED indicates speed on 1000BT off 10 100BT WiFi Dual Band 2 4 GHz and 5 GHz 802 11 b g n ac Storage SD card SD slot class10 recommended FAT32 exFAT USB Two USB 3 0 Type A connectors Power DC Input Input type Standard self latching 2 pole connector with alignment key Automatic under voltage protection at 11 8 Volts Automatic over voltage protection at 25 V...

Page 114: ...arging Temperature 0 C to 40 C 32 F to 104 F Radiated Output Power BT Frequency Range Maximal radiated power from 2400 MHz to 2483 5 MHz 0 76 mW WiFi 2 4GHz Frequency Range Maximal radiated power from 2400 MHz to 2483 5 MHz 45 71 mW WiFi 5GHz Frequency Range Maximal radiated power from 5150 MHz to 5250 MHz 131 83 mW from 5250 MHz to 5350 MHz 100 mW from 5470 MHz to 5725 MHz 91 2 mW UMTS Frequency ...

Page 115: ...pose of this product in a separate waste collection facility according to the requirements in force in your country Please check the regulation in force in your country In the European Union please refer to the WEEE Directive ...

Page 116: ...GOIRE Cedex FRANCE Mail support aviwest com Phone 33 0 2 56 56 50 18 LatAm Office Oficina n 504 Calle Barros Borgono N 160 comuna de Providencia ciudad de Santiago au CHILI APAC Office Unit 505A 5 F Block A Sea View Estate 2 8 Watson Road North Point HONG KONG Indian Office Netaji Subhash Chandra Place KLJ towers NEW DEHLI US Office 60 Broad St Ste 3502 10004 New York NY Dubai Office Dubai Silicon...

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