Getting started with AMES
You’ll find that once your
Avira Partner
has set up a license for your domain, the rest of the configuration is surprisingly easy. If
you don’t have an Avira Partner yet, please take a look at the
Partner Locator
on our
website
.
Adding a new domain to AMES
When you’d like to add a new domain to AMES, please call your
Avira Partner
. He or she will take your details, request a license
and add the domain in AMES. Your partner will receive an
order confirmation
email with details such as
MX records
.
Once done, one user will be created, with a catch-all
alias
, and the
mail delivery
will be set to the
currently used mail server
.
is means, you could go to the next step without any further configuration and your mail flow will not be interrupted.
Configuring your DNS server
Normally this is something your partner does for you, but if for some reason you need to do this yourself, we’ll guide you in the
process. To activate the scanning and filtering of your email you have to change the so called
MX-settings
in the DNS server for
your domain. e correct records are in the
order confirmation
emailed to your partner. Example of an email to your domain
registrar:
Dear Registrar,
Please change the MX records of our domain www.demo.domain to:
10 mx1.c01.avira.com
20 mx2.c01.avira.com
Please make sure that our old MX records are completely removed.
anks in advance.
Kind regards,
Demo Customer
Make sure there is no MX-record with a priority below 10; otherwise emails from your organization will not be scanned and
filtered by AMES.
Depending on the Time-To-Live (TTL) settings of your MX records it might take up to 24 hours before DNS changes become active.
After directing the MX record to Avira the managed service is active and will scan and filter your emails. e filtered and scanned
emails will be delivered to your regular mailbox.
Configuring your security and firewall
When DNS changes are complete and propagated correctly, make sure your receiving mail server only accepts emails from AMES.
is can be done through settings in the firewall or mail server itself.
Scanning your outbound emails (optional)
To also scan your domains outbound emails you have to point your outbound mail server – or the mail client(s) – to send through
the mail server(s) mentioned in the
order confirmation
.
Depending on your network setup you might also need to change your firewall settings to allow outbound traffic to the AMES SMTP
server.
AMES
User Guide
4
© Avira GmbH
November 2010
