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Installation Guide

Avigilon™ H4 HD Dome Camera Models:

H4A-DP1, H4A-DP1-IR, H4A-DP2, H4A-G-DP1-IR

Summary of Contents for H4A-DP1

Page 1: ...Installation Guide Avigilon H4 HD Dome Camera Models H4A DP1 H4A DP1 IR H4A DP2 H4A G DP1 IR ...

Page 2: ...Power Source with output rated 12 VDC or 24 VAC 7 W min 9 W min for IR model or Power over Ethernet PoE rated 48 VDC 7 W min 9 W min for IR model l Any external power supply connected to this product may only be connected to another Avigilon product of the same model series External power connections must be properly insulated l Do not connect directly to mains power for any reason CAUTION Failure...

Page 3: ...by one or more of the following measures l Reorient or relocate the receiving antenna l Increase the separation between the equipment and the receiver l Connect the equipment into an outlet on a circuit different from that to which the receiver is connected l Consult the dealer or an experienced radio TV technician for help Changes or modifications made to this equipment not expressly approved by ...

Page 4: ...patent or other intellectual property rights of Avigilon Corporation or its licensors Disclaimer This document has been compiled and published covering the latest product descriptions and specifications The contents of this document and the specifications of the products discussed herein are subject to change without notice Avigilon Corporation reserves the right to make any such changes without n...

Page 5: ...unting the Dome Camera 12 Mounting the Dome Camera to the Pendant Wall Mount 12 Mounting the Dome Camera to the Pendant NPT Mount 17 Connecting Cables 19 Assigning an IP Address 20 Optional Using the USB Wifi Adapter 20 Accessing the Live Video Stream 21 Aiming the Dome Camera 21 Optional Configuring SD Card Storage 21 Setting the Time 21 Installing the Dome Cover 22 Zooming and Focusing the Dome ...

Page 6: ... Indicators 27 Resetting to Factory Default Settings 28 Setting the IP Address Using the ARP Ping Method 29 Cleaning 30 Dome Bubble 30 Body 30 Specifications 31 Limited Warranty and Technical Support 34 vi ...

Page 7: ...Overview Cover View 1 Tamper resistant screws Torx captive screws to fix the dome cover to the base 2 Dome cover Vandal proof dome cover Overview 1 ...

Page 8: ...o the pendant wall mount or the pendant NPT mount 2 Camera lanyard hook A hook for suspending the camera from the lanyard provided in the pendant wall mount or the pendant NPT mount 3 Cable entry hole An entry hole for the cables required for camera operation 2 Bottom View ...

Page 9: ...Top View 1 Camera mounting screws Screws for securing the camera to the pendant wall mount or the pendant NPT mount 2 Lanyard Connects to a lanyard hook on the dome cover Top View 3 ...

Page 10: ...ccepts an Ethernet connection to a network Server communication and image data transmission occurs over this connection Also receives power when it is connected to a network that provides Power over Ethernet 4 Connection status LED Provides information about camera operation For more information see LED Indicators on page 27 5 Serial number tag Device information product serial number and part num...

Page 11: ...as 3 Micro USB port Accepts a micro USB to USB adapter Only required when using the Avigilon USB Wifi Adapter 4 I O connector block Provides connections to external input output devices 5 Tilt lock thumb screws Provides a locking mechanism for the image tilt adjustment 6 Pan lock thumb screw Provides a locking mechanism for the image pan adjustment Rear View 5 ...

Page 12: ...IR View IR Illuminator Ring Provides scene illumination in the IR spectrum The IR illuminator ring is not included with all models 6 IRView ...

Page 13: ...ints for mounting the pendant wall mount bracket to a mounting surface 2 Mounting tabs Tabs for placing the pendant wall mount onto the bracket 3 Mounting points Points for securing the pendant wall mount to the mounting bracket Pendant WallMount Bracket View 7 ...

Page 14: ...t Dome camera mount for walls and other mounting surfaces 2 Pendant wall mount screws Screws for securing the pendant wall mount to the mounting bracket 3 NPT pipe entry hole A 3 4 NPT threaded hole for NPT pipe conduits 8 Pendant WallMount View ...

Page 15: ...ale adapter An adapter for attaching the pendant NPT mount to an NPT pipe 2 Pendant NPT mount Dome camera mount for NPT pipes 3 Locking ring Locking ring for securing the pendant NPT mount on the NPT female to NPT female adapter Pendant NPT Mount View 9 ...

Page 16: ...hing the pendant NPT mount to a pipe l Silicone sealant Package Contents NOTE The pendant wall mount and pendant NPT mount are sold separately l Avigilon H4 HD Dome Camera Pendant Wall Mount l Mounting template sticker l Mounting bracket l Thread seal tape l RJ 45 grommet piercing cap l Four screws and anchors for solid walls Pendant NPT mount l Mounting template sticker l Locking ring l Thread se...

Page 17: ... after the installation is complete Mounting and Aiming Video Analytics Cameras When installing an Avigilon video analytics camera follow the listed mounting and aiming recommendations to maximize the camera s analytics capabilities l The camera should be installed above 274 cm 9 l The camera should tilt downwards no more than 45 degrees l The camera image should be level with the horizon line l T...

Page 18: ...t wall mount if you will be mounting the camera to a vertical mounting surface such as a wall Use the pendant NPT mount if you will be mounting the camera to a 1 1 2 NPT pipe for a free hanging installation Mounting the Dome Camera to the Pendant Wall Mount 1 Determine where the cables will enter the pendant wall mount The cables can either enter through the rear of the mount from a cable entry ho...

Page 19: ...n the pendant wall mount bracket to the mounting surface 5 Pull the required cables through the wall mount and place it on the mounting tabs on the bracket Mounting the Dome Camera to the Pendant WallMount 13 ...

Page 20: ...ews 6 Tighten the wall mount screws to secure the wall mount to the bracket l If the cables are entering through the pipe entry hole apply thread seal tape to the pipe conduit and screw it into the pipe entry hole 14 Mounting the Dome Camera to the Pendant WallMount ...

Page 21: ...or more information see Inserting Cables through the Sealing Grommet on page 11 9 Insert the camera into the mount a Raise the camera body up to the wall mount keep the camera turned slightly to the left to allow the camera to insert fully b Once the camera is fully inserted turn it to the right until it clicks into place Mounting the Dome Camera to the Pendant WallMount 15 ...

Page 22: ...10 Secure the camera body to the mount using the camera mounting screws 16 Mounting the Dome Camera to the Pendant WallMount ...

Page 23: ...mounted to a 1 1 2 conduit pipe 1 Pull the required cables through the NPT conduit pipe 2 Apply thread seal tape to the pipe and screw on the 1 1 2 NPT female to NPT female pipe adapter 3 Screw the locking ring onto the pendant NPT mount 4 Apply thread seal tape to the pendant NPT mount and screw it into the pipe adapter Mounting the Dome Camera to the Pendant NPT Mount 17 ...

Page 24: ...s For more information see Inserting Cables through the Sealing Grommet on page 11 7 Insert the camera into the mount a Raise the camera body up to the mount keep the camera turned slightly to the left to allow the camera to insert fully b Once the camera is fully inserted turn it to the right until it clicks into place 18 Mounting the Dome Camera to the Pendant NPT Mount ...

Page 25: ...8 Secure the camera body to the mount using the camera mounting screws Connecting Cables Refer to the diagrams in the Overview section for the location of the different connectors Connecting Cables 19 ...

Page 26: ...s The camera automatically obtains an IP address when it is connected to a network NOTE If the camera cannot obtain an IP address from a DHCP server it will use Zero Configuration Networking Zeroconf to choose an IP address When set using Zeroconf the IP address is in the 169 254 0 0 16 subnet The IP address settings can be changed using one of the following methods l The mobile web interface usin...

Page 27: ...he zoom position focus and change the image rotation Optional Configuring SD Card Storage NOTE Only available on models that feature an SD card slot To use the camera s SD card storage feature you must insert an SD card into the card slot It is recommended that the SD card have a capacity of 8 GB or more and a write speed of class 6 or better If the SD card does not meet the recommended capacity o...

Page 28: ...is option to automatically use an NTP server on the network l Manual select this option to manually enter a specific NTP server address in the NTP Server field 7 Click Apply Installing the Dome Cover NOTE Be careful not to touch or scratch the dome bubble Any marks or fingerprints on the dome bubble will cause unwanted reflections in the IR model 1 Attach the lanyard to the dome cover 2 Remove the...

Page 29: ... settings For more information see the Avigilon Camera Configuration Tool User Guide l If the camera is connected to the Avigilon Control Center you can use the client software to configure the camera For more information see the Avigilon Control Center Client User Guide l If the camera is connected to a third party network management system you can configure the camera s specialty features in the...

Page 30: ...es Do not nick or damage the wires 3 Insert the two power wires into the two terminals on the power connector block The connection can be made with either polarity Use a small slotted 5 64 or 2 mm blade width screwdriver to loosen and tighten the terminals 4 Attach the power connector block back into the camera WARNING This product is intended to be supplied by a UL Listed Power Unit marked Class ...

Page 31: ...supports line level mono audio input 1 0 and 2 0 megapixel models can also be connected to an external monitor through the same A V connector The video output signal is determined by the camera flicker control setting When the camera flicker control is set to 60 Hz the video output signal is NTSC When the flicker control is set to 50 Hz the video output signal is PAL Use the camera web browser int...

Page 32: ...Figure 3 Mini jack audio video connector 1 Audio IN 2 Composite Video OUT 3 GND 4 Audio OUT 26 Connecting to Microphones Speakers and Video Monitors ...

Page 33: ...tion Status LED Description Obtaining IP Address One short flash every second Attempting to obtain an IP address Discoverable Two short flashes every second Obtained an IP address but is not connected to the Network Video Management software Upgrading Firmware Two short flashes and one long flash every second Updating the firmware Connected On Connected to the Network Video Management software or ...

Page 34: ...l erase all recorded video from the camera For models that feature an SD card slot resetting the camera will not affect video that has been recorded to the SD card Figure 4 The firmware revert button on the dome camera 1 Ensure the camera is powered on 2 Using a straightened paperclip or similar tool gently press and hold the firmware revert button 3 Release the button after three seconds CAUTION ...

Page 35: ...efinition H 264 Web Interface User Guide 1 Locate and copy down the MAC Address MAC listed on the Serial Number Tag for reference 2 Open a Command Prompt window and enter the following commands a arp s New Camera IP Address Camera MAC Address For example arp s 192 168 1 10 00 18 85 12 45 78 b ping l 123 t New Camera IP Address For example ping l 123 t 192 168 1 10 3 Reboot the camera 4 Close the C...

Page 36: ...er prints l Use a microfiber cloth or non abrasive fabric to dry the dome bubble Important Failure to use the recommended cleaning materials may result in a damaged or scratched dome bubble A damaged dome bubble may negatively impact image quality and cause unwanted IR light reflecting into the lens Body l Use a dry or lightly dampened cloth to clean the camera body Do not use strong or abrasive d...

Page 37: ... of the Analytics Service Specification bounding boxes and scene descriptions not available with third party VMS Device Management Protocols SNMP v2c SNMP v3 Security Password protection HTTPS encryption digest authentication WS authentication user access log 802 1x port based authentication Streaming Protocols IPv4 HTTP HTTPS SOAP DNS NTP RTSP RTCP RTP TCP UDP IGMP ICMP DHCP Zeroconf ARP RTP UDP ...

Page 38: ...minal block RTC Backup Battery 3V manganese lithium Environmental Operating Temperature 40 C to 60 C 40 F to 140 F 8 0 MP model 40 C to 50 C 40 F to 122 F Storage Temperature 10 C to 70 C 14 F to 158 F Humidity 0 95 non condensing Certifications Certifications UL cUL CE ROHS WEEE RCM KC EAC Safety UL 60950 1 CSA 60950 1 IEC EN 60950 1 IEC 62471 IR option only Environmental IK10 Impact Rating Meets...

Page 39: ...KN 32 Electromagnetic Immunity EN 55024 EN 61000 6 1 KN 35 Specifications 33 ...

Page 40: ...agents or employees shall create another warranty or modify this warranty This warranty states Avigilon s entire liability and your exclusive remedy against Avigilon for any failure of this product to operate properly In no event shall Avigilon be liable for any indirect incidental special consequential exemplary or punitive damages whatsoever including but not limited to damages for loss of profi...

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