Avigilon H4A-DO1 Installation Manual Download Page 35

Limited Warranty and Technical Support

Avigilon warrants to the original consumer purchaser that this product will be free of defects in material and 
workmanship for a period of 3 years from date of purchase. 

The manufacturer’s liability hereunder is limited to replacement of the product, repair of the product or 
replacement of the product with repaired product at the discretion of the manufacturer. This warranty is void if 
the product has been damaged by accident, unreasonable use, neglect, tampering or other causes not arising 
from defects in material or workmanship. This warranty extends to the original consumer purchaser of the 
product only.

AVIGILON DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING, WITHOUT LIMITATION, 
ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO 
THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED.

No oral or written information, advice or representation provided by Avigilon, its distributors, dealers, agents or 
employees shall create another warranty or modify this warranty. This warranty states Avigilon’s entire liability 
and your exclusive remedy against Avigilon for any failure of this product to operate properly.

In no event shall Avigilon be liable for any indirect, incidental, special, consequential, exemplary, or punitive 
damages whatsoever (including but not limited to, damages for loss of profits or confidential or other 
information, for business interruption, for personal injury, for loss of privacy, for failure to meet any duty including 
of good faith or of reasonable care, for negligence, and for any other pecuniary or other loss whatsoever) arising 
from the use of or inability to use the product, even if advised of the possibility of such damages. Since some 
jurisdictions do not allow the above limitation of liability, such limitation may not apply to you.

This Limited Warranty gives you specific legal rights and you may also have other rights which vary from 
jurisdiction to jurisdiction.

Warranty service and technical support can be obtained by contacting Avigilon Technical Support by phone at 
1.888.281.5182 or via email at 

[email protected]

.

Limited Warranty and Technical Support

29

Summary of Contents for H4A-DO1

Page 1: ...Installation Guide Avigilon H4 HD Dome Camera Models H4A DO1 H4A DO1 IR H4A DO2 H4A G DO1 IR...

Page 2: ...ower Source with output rated 12 VDC or 24 VAC 7 W min 9 W min for IR model or Power over Ethernet PoE rated 48 VDC 7 W min 9 W min for IR model l Any external power supply connected to this product m...

Page 3: ...y one or more of the following measures l Reorient or relocate the receiving antenna l Increase the separation between the equipment and the receiver l Connect the equipment into an outlet on a circui...

Page 4: ...atent or other intellectual property rights of Avigilon Corporation or its licensors Disclaimer This document has been compiled and published covering the latest product descriptions and specification...

Page 5: ...e Camera Using the Side Cable Entry Hole 10 Mounting the Dome Camera to an Electrical Box 14 Connecting Cables 15 Optional Using the USB Wifi Adapter 15 Assigning an IP Address 16 Accessing the Live V...

Page 6: ...Setting the IP Address Using the ARP Ping Method 25 Cleaning 26 Dome Bubble 26 Body 26 Specifications 27 Limited Warranty and Technical Support 29 vi...

Page 7: ...rview Cover View 1 Dome cover Vandal proof dome cover 2 Tamper resistant screws Torx captive screws to fix the dome cover to the base 3 Side cable entry cover Covers the side cable entry hole Overview...

Page 8: ...era to the wall plate 2 Lanyard Connects to a lanyard hook on the dome cover 3 Bottom cable entry hole A bottom entry hole for the cables required for camera operation 4 Side cable entry hole A side e...

Page 9: ...plate 2 Cable entry hole An entry hole for the cables required for camera operation 3 Mounting holes Holes for mounting the wall plate to the following A UK standard single gang box B Octagon gang box...

Page 10: ...cepts an Ethernet connection to a network Server communication and image data transmission occurs over this connection Also receives power when it is connected to a network that provides Power over Et...

Page 11: ...s 3 Micro USB port Accepts a micro USB to USB adapter Only required when using the Avigilon USB Wifi Adapter 4 I O connector block Provides connections to external input output devices 5 Tilt lock thu...

Page 12: ...IR View IR Illuminator Ring Provides scene illumination in the IR spectrum The IR illuminator ring is not included with all models 6 IRView...

Page 13: ...ome Camera l Mounting template sticker l RJ 45 grommet piercing cap l Pipe grommet l 4 screws and anchors for solid walls l Wall plate Installation Steps Complete the following steps to install the ca...

Page 14: ...tics camera follow the listed mounting and aiming recommendations to maximize the camera s analytics capabilities l The camera should be installed above 274 cm 9 l The camera should tilt downwards no...

Page 15: ...if the required cables will be coming out of the mounting surface Use this procedure on surfaces that can easily be cut such as aluminum and when the cables should be kept out of sight 1 Use the mount...

Page 16: ...ace cannot be easily cut or when cables must be brought along the outside of the mounting surface 1 Use the mounting template to drill three mounting holes and position the conduit pipe correctly 2 Pu...

Page 17: ...6 Drive three screws into the mounting holes to fasten the wall plate to the mounting surface NOTE It is recommended that silicone sealant be applied around the edges of the wall plate gasket to prev...

Page 18: ...7 Unscrew the side cable entry cover to expose the side cable entry hole 8 Remove the sealing grommet from the side cable entry hole 12 Mounting the Dome Camera Using the Side Cable Entry Hole...

Page 19: ...nduit s locking ring and insert the conduit into the side cable entry hole 10 Fasten the camera body to the wall plate using the wall plate mounting screws Mounting the Dome Camera Using the Side Cabl...

Page 20: ...g box C 4 gang box E US standard single gang box NOTE It is recommended that silicone sealant be applied around the edges of the wall plate gasket to prevent moisture from entering the mounting surfac...

Page 21: ...hones Speakers and Video Monitors on page 21 4 Connect a network cable to the Ethernet Port RJ 45 connector The Link LED will turn on once a network link has been established 5 Connect power using one...

Page 22: ...ra username is administrator with no password Accessing the Live Video Stream Live video stream can be viewed using one of the following methods l The mobile web interface using the USB Wifi Adapter F...

Page 23: ...t runs the ACC Server software directly on the camera Since the camera is accessed as its own network video recording server you must set the time so that events and recorded video occur at the correc...

Page 24: ...gs to zoom and focus the camera a Use the zoom buttons to zoom the camera in or out b Click Auto Focus to focus the camera c If the preferred focus was not achieved use the focus near and far buttons...

Page 25: ...Interface User Guide l If you installed an H4 ES camera you can use the Avigilon Control Center Client software to configure the camera and the embedded software For More Information Additional inform...

Page 26: ...s Do not nick or damage the wires 3 Insert the two power wires into the two terminals on the power connector block The connection can be made with either polarity Use a small slotted 5 64 or 2 mm blad...

Page 27: ...upports line level mono audio input 1 0 and 2 0 megapixel models can also be connected to an external monitor through the same A V connector The video output signal is determined by the camera flicker...

Page 28: ...Figure 2 Mini jack audio video connector 1 Audio IN 2 Composite Video OUT 3 GND 4 Audio OUT 22 Connecting to Microphones Speakers and Video Monitors...

Page 29: ...ion Status LED Description Obtaining IP Address One short flash every second Attempting to obtain an IP address Discoverable Two short flashes every second Obtained an IP address but is not connected...

Page 30: ...erase all recorded video from the camera For models that feature an SD card slot resetting the camera will not affect video that has been recorded to the SD card Figure 3 The firmware revert button o...

Page 31: ...finition H 264 Web Interface User Guide 1 Locate and copy down the MAC Address MAC listed on the Serial Number Tag for reference 2 Open a Command Prompt window and enter the following commands a arp s...

Page 32: ...r prints l Use a microfiber cloth or non abrasive fabric to dry the dome bubble Important Failure to use the recommended cleaning materials may result in a damaged or scratched dome bubble A damaged d...

Page 33: ...e S www onvif org Compliant with version 2 2 0 of the Analytics Service Specification bounding boxes and scene descriptions not available with third party VMS Device Management Protocols SNMP v2c SNMP...

Page 34: ...40 C to 60 C 40 F to 140 F 8 0 MP model 40 C to 50 C 40 F to 122 F Storage Temperature 10 C to 70 C 14 F to 158 F Humidity 0 95 non condensing Certifications Certifications UL cUL CE ROHS WEEE RCM KC...

Page 35: ...gents or employees shall create another warranty or modify this warranty This warranty states Avigilon s entire liability and your exclusive remedy against Avigilon for any failure of this product to...

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