Installation Guide
Avigilon H4 Video Intercom with Surface Mount
H4VI-RO1-IR
Page 1: ...Installation Guide Avigilon H4 Video Intercom with Surface Mount H4VI RO1 IR ...
Page 2: ... VDC 10 W min l Do not connect directly to a mains power system for any reason CAUTION Failure to observe the following instructions may result in injury to persons or damage to the device l Do not expose the camera directly to high levels of x ray laser or UV radiation Direct exposure to high levels of x ray laser or UV radiation may cause permanent damage to the image sensor l Do not install nea...
Page 3: ...uct has reached the end of its useful life please dispose of it according to your local environmental laws and guidelines Risk of fire explosion and burns Do not disassemble crush heat above 100 C 212 F or incinerate European Union This symbol means that according to local laws and regulations your product should be disposed of separately from household waste When this product reaches its end of l...
Page 4: ...right to make any such changes without notice Neither Avigilon Corporation nor any of its affiliated companies 1 guarantees the completeness or accuracy of the information contained in this document or 2 is responsible for your use of or reliance on the information Avigilon Corporation shall not be responsible for any losses or damages including consequential damages caused by reliance on the info...
Page 5: ...he Surface Mount to an Electrical Box 18 Installing the Surface Mount to a Mullion 21 Wiring the Video Intercom to a Door Strike 24 Installing the Video Intercom to the Surface Mount Adapter 24 Assigning an IP Address 26 Accessing the Live Video Stream 26 Configuring the Camera 27 For More Information 27 Connection Status LED Indicator 28 Call Button LED Blink Patterns 29 Resetting to Factory Defa...
Page 6: ...tion is complete Cover View 1 Microphone Used for communicating with the operator 2 Video Intercom body The main body of the camera including the internal mechanisms for aiming the camera 3 IR illuminator Provides scene illumination in the IR spectrum 4 Speaker Used to communicate with users at the Video Intercom 5 Call button Button for user to initiate call with the operator Overview 6 ...
Page 7: ...n about device status For more information see Call Button LED Blink Patterns on page 29 7 Tamper resistant screws Captive TORX screws used for mounting Video Intercom to surface mount adapter accessory sold separately Cover View 7 ...
Page 8: ... The parts labeled 1 2 and 3 are protected by a rear cover that is not shown in the above view 1 Microphone switch Enables or disables the microphone 2 MicroSD card slot Accepts a microSD card for onboard storage Rear View 8 ...
Page 9: ...esets the Video Intercom For more information see Resetting to Factory Default Settings on page 30 4 Tamper detection switch Detects whether the camera has been tampered with Used with optional accessory Safety Relay Rear View 9 ...
Page 10: ...ndicator Provides information about device operation For more information see Connection Status LED Indicator on page 28 3 Link LED Indicates if there is an active connection in the Ethernet port 4 External I O Provides connections to external input output 5 Ethernet port Accepts power and Ethernet connection to the network The camera can be powered by PoE Server communication and image data trans...
Page 11: ...o the surface mount 2 Cable entry holes Two entry holes left side or right side for the cables required for camera operation 3 Mounting holes Holes for mounting the surface mount adapter to the following A UK standard single gang box B Octagon gang box C 4 gang box 4 Rear conduit entry Used to connect a cable conduit to the surface mount adapter from the rear 5 Bottom conduit entry Used to connect...
Page 12: ...e H4VI MT SURF1 contains the following l Surface mount adapter l Surface mounting template sticker l Conduit plate l Conduit band with 2 screws l 4 mounting screws and wall anchors l Rubber grommet Using the Surface Mount Adapter For surface mount installations the H4 Video Intercom must be installed using the surface mount adapter There are five installation variations for installing the H4 Video...
Page 13: ... end If a conduit with a nut on the end is used fasten the conduit to the surface mount adapter using the nut after you have connected the conduit to the surface mount If installing surface mount with cable conduit not provided 1 Pull cables through the conduit 2 Place the mounting template on the mounting surface so the top of the conduit aligns with the marked conduit offset 3 Use the mounting t...
Page 14: ...t and align the mounting holes with the screw anchors NOTE If using a conduit pipe with a nut fasten the nut onto the pipe after inserting it into the surface mount 6 Install the surface mount to the wall using the 4 provided screws Installing the Surface Mount with a Bottom Conduit 14 ...
Page 15: ...conduit band with the 2 provided screws to hold the conduit in place 8 Feed the cables through the rubber grommet and fasten the grommet to the top of the conduit Installing the Surface Mount with a Bottom Conduit 15 ...
Page 16: ...Conduit installations only support a 1 2 conduit NOTE The following procedure uses a conduit with a bare end If a conduit with a nut on the end is used fasten the conduit to the surface mount adapter using the nut after you have connected the conduit to the surface mount If installing surface mount with a rear cable conduit not provided 1 Pull cables through the conduit 2 Place the mounting templa...
Page 17: ...e and slide the surface mount accessory onto the conduit and align the mounting holes with the screw anchors NOTE If using a conduit pipe with a nut fasten the nut onto the pipe after inserting it into the surface mount 6 Install the surface mount to the wall using the 4 provided screws Installing the Surface Mount with a Rear Conduit 17 ...
Page 18: ...ng the Surface Mount to an Electrical Box If installing surface mount to an electrical box NOTE The surface mount adapter includes screw and cable hole markings that can be used for a UK standard single gang box an octagon gang box or a 4 gang box Make sure to use the screw holes for the type of gang box that you have installed 1 Install your gang box and pull the cables through the gang box 2 Rem...
Page 19: ...A UK standard single gang box B Octagon gang box C 4 gang box 4 Place the grommet piercing tool over the RJ45 cable Installing the Surface Mount to an ElectricalBox 19 ...
Page 20: ...h the smaller grommet holes Silicone sealant is recommended to seal any wires in the smaller grommet holes 6 If using external power or I O then install the provided terminal blocks onto the wires after they are pulled through the grommets 7 After the procedure is complete remove the grommet piercing tool Installing the Surface Mount to an ElectricalBox 20 ...
Page 21: ... for your installation 1 Place the mounting template on the mullion mounting surface and align the edge of the mounting template with the edge of the mullion 2 Drill 4 screw holes and one cable access hole and pull the cables through the opening Remove the mounting template 3 Remove the cable entry port on the back of the surface mount for the side that the cables will use and pull the cables thro...
Page 22: ...4 Install the surface mount to the mullion using the 4 provided screws 5 Place the grommet piercing tool over the RJ45 cable Installing the Surface Mount to a Mullion 22 ...
Page 23: ...ough the smaller grommet holes Silicone sealant is recommended to seal any wires in the smaller grommet holes 7 If using external power or I O then install the provided terminal blocks onto the wires after they are pulled through the grommets 8 After the procedure is complete remove the grommet piercing tool Installing the Surface Mount to a Mullion 23 ...
Page 24: ...el diode between the wires connected to the and terminals of the door strike 2 Connect terminal 6 GND to the terminal of the power supply and the REX sensor 3 Connect terminals 4 and 5 to the REX sensor and the door strike 4 Connect the terminal on the power supply to the terminal on the door strike Installing the Video Intercom to the Surface Mount Adapter NOTE Be careful not to scratch or touch ...
Page 25: ...been established For more information see Connection Status LED Indicator on page 28 2 Slide the rear cover plate towards the Video Intercom and attach using the 4 captive screws Note Orient the rear cover plate so the smaller grommet holes are at the bottom before mounting the rear cover 3 Align the Video Intercom body with the surface mount adapter Ensure that no wires are pinched during install...
Page 26: ...ged using one of the following methods l Device s web browser interface http camera IP address l Network Video Management software application for example the Avigilon Control Center software l ARP Ping method For more information see Setting the IP Address Using the ARP Ping Method on page 31 NOTE The default device username is administrator with no password Accessing the Live Video Stream Live v...
Page 27: ...ird party network management system you can configure the camera s specialty features in the camera s web browser interface For more information see the Web Interface User Guide Avigilon High Definition H 264 IP Cameras For More Information Additional information about setting up and using the device is available in the following guides l Avigilon Control Center Client User Guide l Web Interface U...
Page 28: ...ttempting to obtain an IP address Discoverable Two short flashes every second Obtained an IP address but not connected to the Network Video Management software Upgrading Firmware Two short flashes and one long flash every second Updating the firmware Connected On Connected to the Network Video Management software or an ACC Server The default connected setting can be changed to Off using the camera...
Page 29: ...ond for three seconds Call Disconnected ACC software ends call after accepting Three short flashes followed by a brief pause repeats for one second Door Grant Quick pulse lasting for four seconds Not Connected button pressed when Video Intercom not connected to the ACC software Rapid blinking lasting for four seconds In Call Slow pulse lasting for the duration of the call CallButton LEDBlinkPatter...
Page 30: ...irmware revert button is shown in the following diagram 1 Ensure the device is powered on 2 Remove the rear cover plate to gain access to the firmware revert button 3 Using a straightened paperclip or similar tool gently press and hold the firmware revert button for three seconds CAUTION Do not apply excessive force Inserting the tool too far will damage the camera Resetting to Factory Default Set...
Page 31: ...de Avigilon High Definition H 264 IP Cameras 1 Locate and make note of the MAC Address MAC listed on the Serial Number Tag for reference 2 Open a Command Prompt window and enter the following commands a arp s New Camera IP Address Camera MAC Address For example arp s 192 168 1 10 00 18 85 12 45 78 b ping l 123 t New Camera IP Address For example ping l 123 t 192 168 1 10 3 Reboot the camera 4 Clos...
Page 32: ...multicast RTP RTSP TCP RTP RTSP HTTP TCP RTP RTSP HTTPS TCP HTTP Device Management Protocols SNMP v2c SNMP v3 Mechanical Dimensions L x W x H Recessed Mount 227 mm x 120 mm x 75 9 mm 35 8 mm proud of wall 8 94 x 4 72 x 2 99 1 41 proud of wall Surface Mount 227 mm x 120 mm x 99 6 mm 8 94 x 4 72 x 3 92 Weight Recessed Mount 1 23 kg 2 71 lb Surface Mount 2 45 kg 5 40 lb Body Tamper resistant polycarb...
Page 33: ...CE ROHS WEEE RCM Safety UL 62368 1 CSA 62368 1 IEC EN 62368 1 IEC 62471 Environmental IK10 Impact Rating not including dome bubble Electromagnetic Emissions FCC Part 15 Subpart B Class B IC ICES 003 Class B EN 55032 Class B EN 61000 6 3 EN 61000 3 2 EN 61000 3 3 Electromagnetic Immunity EN 55024 EN 61000 6 1 EN 50130 4 Specifications 33 ...
Page 34: ... Avigilon warranty terms for this product are provided at avigilon com warranty Warranty service and technical support can be obtained by contacting Avigilon Technical Support avigilon com contact us Limited Warranty and TechnicalSupport 34 ...
