Avigilon 12W-H3-4MH-DO1 Installation Manual Download Page 21 | Manualshive

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Avigilon 12W-H3-4MH-DO1 Installation Manual Download Page 21

Resetting to Factory Default Settings

If the camera no longer functions as expected, you can choose to reset the camera to its factory default settings.

Use the firmware revert button to reset the camera.

NOTE:

Be careful not to scratch the dome bubble.

Figure 1:

The firmware revert button.

1. Ensure the camera is powered on.

2. Remove the dome cover by loosening the screws that fix the cover to the base. The Torx key included

with the dome camera can be used to loosen the screws

3. Using a straightened paperclip or similar tool, gently press and hold the firmware revert button for two

seconds.

4. Re-install the dome cover.

CAUTION —

Do not apply excessive force. Inserting the tool too far will damage the device.

16

Resetting to Factory Default Settings

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Summary of Contents for 12W-H3-4MH-DO1

Page 1: ...Installation Guide Avigilon HD Multisensor Dome Camera Models 12W H3 4MH DO1 and 9W H3 3MH DO1 ...

Page 2: ...ower Source with output rated 24 VAC 10 37 VA min 24 VDC 10 26 W min or Power over Ethernet PoE IEEE802 3af Type 3 compliant Power Sourcing Equipment PSE rated 44 57 VDC 13 W min or Power over Ethernet PoE IEEE802 3at Type 2 compliant Power Sourcing Equipment PSE rated 50 57 VDC 25 5 W min l Any external power supply connected to this product may only be connected to another Avigilon product of th...

Page 3: ...by one or more of the following measures l Reorient or relocate the receiving antenna l Increase the separation between the equipment and the receiver l Connect the equipment into an outlet on a circuit different from that to which the receiver is connected l Consult the dealer or an experienced radio TV technician for help Changes or modifications made to this equipment not expressly approved by ...

Page 4: ... respective owners and are not used in association with each trademark in this document Disclaimer This manual has been compiled and published covering the latest product descriptions and specifications The contents of this manual and the specifications of this product are subject to change without notice Avigilon reserves the right to make changes without notice in the specifications and material...

Page 5: ...ng the Camera Module 8 Assigning an IP Address 9 Accessing the Live Video Stream 10 Aiming the Dome Camera 10 Installing the Dome Cover 11 For More Information 11 Cable Connections 12 Connecting External Power 12 Connecting to External Devices 12 Connecting to Microphone and Speakers 13 LED Indicators 15 Resetting to Factory Default Settings 16 Setting the IP Address Using the ARP Ping Method 17 C...

Page 6: ...Overview Base View 1 Mounting Holes Mounting points for the camera 2 I O Connector Block Provides connections to external input output devices Overview 1 ...

Page 7: ...red when Power over Ethernet is not available 6 Audio I O Connector Accepts a mini jack connector 3 5 mm 7 Ethernet Port Accepts an Ethernet connection to a network Server communication and image data transmission occurs over this connection Also receives power when it is connected to a network that provides Power over Ethernet 8 Safety Lanyard Connects to the anchor on the main camera module to h...

Page 8: ...thernet port for configuring the camera Does not accept PoE 3 Link LED Indicates if there is an active connection in the Ethernet port 4 Connection Status LED Provides information about device operation For more information see LED Indicators on page 15 5 SD Card Slot Accepts an SD card for onboard storage Camera View 3 ...

Page 9: ...lon cameras in the rated environments l If you use a third party accessory you must ensure that the material is compatible with the finish of the camera housing or galvanic corrosion may occur l Never pair steel mounting accessories with aluminum camera enclosures Steel corrodes aluminum when salt is introduced The corrosion is an electrochemical reaction and will cause the corrosion to spread acr...

Page 10: ... to the cable entry hole Install the conduit and its fitting as instructed by the manufacturer NOTE Only use vandal resistant conduits Vandal resistant conduits will protect the cables and compliment the dome camera s vandal resistant design When installing the dome camera outdoors ensure the conduit and its fitting are designed for outdoor use and have a suitable IP rating Always apply silicone s...

Page 11: ...outside of the cable track to help avoid cable strain 4 Connect power using one of the following methods o Power over Ethernet PoE Class 3 or PoE Plus Class 4 Connect a PoE compliant injector or switch to the Ethernet network cable o External Power Connect an external Class 2 or LPS or Limited Power Source with output rated 24 VAC 10 37 VA minimum or 24 VDC 10 26 W minimum Tip When installing in c...

Page 12: ...in the loss of frames or footage 1 Insert an SD card into the camera CAUTION Do not force the SD card into the camera or you may damage the card and the camera The SD card can only be inserted in the orientation shown on the camera 2 Access the camera s web interface to enable the onboard storage feature For more information see the Avigilon High Definition H 264 Camera Web Interface User Guide Op...

Page 13: ...he safety lanyard from the base to the anchor on the camera module 2 Align the arrow on the base with the arrow on the camera module The arrows must be aligned or the camera will not fit properly into the base 8 Installing the Camera Module ...

Page 14: ...annot obtain an IP address from a DHCP server it will use Zero Configuration Networking Zeroconf to choose an IP address When set using Zeroconf the IP address is in the 169 254 0 0 16 subnet The IP address settings can be changed using one of the following methods l Camera s web browser interface http camera IP address l ARP Ping method For more information see Setting the IP Address Using the AR...

Page 15: ...n Aiming the Dome Camera 1 Optional To help you aim the dome camera you can connect an Ethernet cable to the Configuration Ethernet Port Be aware that while the Configuration Ethernet Port is in use the primary Ethernet port will only be used for PoE Important While the Configuration Ethernet Port is in use the camera will only stream video and accept commands from the Configuration Ethernet Port ...

Page 16: ... adjust the camera s Image and Display settings to achieve the desired zoom position Installing the Dome Cover 1 Attach the dome cover to the base by tightening the screws with the provided Torx key 2 Remove the plastic cover on the dome bubble For More Information Additional information about setting up and using the device is available in the following guides l Avigilon Control Center Client Use...

Page 17: ...Remove the insulation from 6 mm of the power wires Do not nick or damage the wires 3 Insert the two power wires into the two terminals on the power connector block The connection can be made with either polarity Use a small slotted 5 64 or 2 mm blade width screwdriver to loosen and tighten the terminals 4 Attach the power connector block back into the receptacle on the device WARNING This product ...

Page 18: ...rcuit is open when inactive Maximum load is 25 VDC 120 mA 4 Relay 5 Switch Connecting to Microphone and Speakers The camera can be connected to an external microphone and speaker through the audio connector The connector is a mini jack 3 5 mm and the pinout for it is shown in the following diagram NOTE The camera only supports line level mono audio input Connecting to Microphone and Speakers 13 ...

Page 19: ...1 Audio IN 2 Audio OUT 3 GND 4 GND 14 Connecting to Microphone and Speakers ...

Page 20: ...e Connection Status LED Description Obtaining IP Address One short flash every second Attempting to obtain an IP address Discoverable Two short flashes every second Obtained an IP address but is not connected to the Network Video Management software Upgrading Firmware Two short flashes and one long flash every second Updating the firmware Connected On Connected to the Network Video Management soft...

Page 21: ...revert button 1 Ensure the camera is powered on 2 Remove the dome cover by loosening the screws that fix the cover to the base The Torx key included with the dome camera can be used to loosen the screws 3 Using a straightened paperclip or similar tool gently press and hold the firmware revert button for two seconds 4 Re install the dome cover CAUTION Do not apply excessive force Inserting the tool...

Page 22: ...rence 2 Open a Command Prompt window and enter the following commands a arp s New Camera IP Address Camera MAC Address For example arp s 192 168 1 10 00 18 85 12 45 78 b ping l 123 t New Camera IP Address For example ping l 123 t 192 168 1 10 3 Reboot the camera 4 Close the Command prompt window when you see the following message Reply from New Camera IP Address Setting the IP Address Using the AR...

Page 23: ...r finger prints l Use a microfiber cloth or non abrasive fabric to dry the dome bubble Important Failure to use the recommended cleaning materials may result in a damaged or scratched dome bubble that will negatively impact image quality and result in unwanted IR light reflecting into the lens Body l Use a dry or lightly dampened cloth to clean the camera body Do not use strong or abrasive deterge...

Page 24: ...GMP ICMP DHCP Zeroconf ARP LLDP RTP UDP RTP UDP multicast RTP RTSP TCP RTP RTSP HTTP TCP RTP RTSP HTTPS TCP HTTP Mechanical Dimensions Ø x H 213 mm x 160 mm 8 4 x 6 3 Weight 3 3 kg 7 3 lbs Dome Bubble Polycarbonate clear Body Aluminum Housing Surface mount Finish Powder coat cool gray 2 Tilt 10 to 67 depending on position of each camera head Pan 12 to 30 depending on position of each camera head A...

Page 25: ...8 F Humidity 0 95 non condensing Certifications Safety UL 60950 CSA 60950 CB Scheme UVV RCM Environmental IK10 Impact Rating Meets IP66 Weather Rating Electromagnetic Emissions FCC Part 15 Subpart B Class B IC ICES 003 Class B EN 55022 Class B EN 61000 3 2 EN 61000 3 3 Electromagnetic Immunity EN 55024 Class B EN 61000 4 2 EN 61000 4 3 EN 61000 4 4 EN 61000 4 5 EN 61000 4 6 EN 61000 4 8 EN 61000 4...

Page 26: ...agents or employees shall create another warranty or modify this warranty This warranty states Avigilon s entire liability and your exclusive remedy against Avigilon for any failure of this product to operate properly In no event shall Avigilon be liable for any indirect incidental special consequential exemplary or punitive damages whatsoever including but not limited to damages for loss of profi...

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