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M09416 

®

 XL

®

 

Thermal Transfer Printer

 

 

45

10. 

LED keeps at solid amber. 

 

Is switching power broken?

 

 

Is main board broken? Please replace a new main board.

 

 

Try to update the firmware on line. Press the FEED and power on the printer 

at same time. Press the FEED again while the first green LED is on. Finally, 

transmit the firmware program to the printer from PC.

 

 

11. 

Cutter functions abnormally. 

 

Cutter is not activated (other error)   

At first, check if cutter is broken or the main PCB is damaged. If it still has problem 

after changing a new cutter, perhaps the U30 (driver IC), U28 IC or U34 on the 

main board was broken. Otherwise, check if the pin 28 of U2 (CPU) is good.     

 

12. 

Black mark can’t be detected properly (out of paper or paper jam) 

 

 

Please check if the position of the black mark on label is

 

correspondent with 

black mark sensor.

 

 

  Is the width of black mark on label too thin to be detected? The 

recommended black mark width is wider than 12 mm.

 

Summary of Contents for M09416 TTXLI

Page 1: ...r oder suchen eine leicht zu bedienende Etikettensoftware Wir helfen Ihnen gerne weiter Ihr Partner für industrielle Kennzeichnungslösungen Drucksysteme Janz Raschke GmbH Röntgenstraße 1 D 22335 Hamburg Telefon 49 0 40 840 509 0 Telefax 49 0 40 840 509 29 kontakt jrdrucksysteme de www jrdrucksysteme de ...

Page 2: ... Ich stehe mit meinem Namen für eine persönliche und kompetente Beratung Wir hören Ihnen zu und stellen mit Ihnen eine Lösung zusammen die Ihren individuellen Anforderungen entspricht Für Sie entwickeln unsere erfahrenen Techniker und Ingenieure neben Etikettiermaschinen maßgeschneiderte Komplettlösungen inklusive Produkthandling Automatisierungstechnik und Softwarelösung mit Anbindung an Ihr Ware...

Page 3: ...9416TTXLI Service Manual Rev A 2008 Avery Dennison Corp All rights reserved SERVICE MANUAL M09416 TTXLI THERMAL TRANSFER DIRECT THERMAL BAR CODE PRINTER ...

Page 4: ...placing Print Head Assembly 19 2 10 Replacing Head Open Micro Switch 20 2 11 Replacing Ribbon Motor and Ribbon Sensor 22 2 12 Replacing Feed Button and Feed Button PCB 24 2 13 Install SD Memory Card 25 2 14 Install Peel Off Module Option 26 2 15 Loading the Label in Peel off Mode 28 2 16 Install Cutter Module Option 30 2 17 Loading Label in Cutter Mode 34 3 Power on Utilities 35 3 1 Ribbon and Gap...

Page 5: ...r Cover drawing 53 8 7 Lower Inner Cover 54 8 8 Lower Inner Cover drawing 55 8 9 Ribbon Mechanism Assembly 56 8 10 Lower Inner Cover Bottom 57 8 11 Lower Inner Cover Bottom drawing 58 8 12 Stepping Motor Assembly 59 8 13 Stepping Motor Assembly drawing 60 8 14 Option and accessories 61 8 15 Option and accessories drawing 61 UPDATE HISTORY 62 ...

Page 6: ...TXLI Thermal Transfer Printer 1 1 FUNDAMENTAL OF THE SYSTEM 1 1 Overview 1 1 1 Front View Fig 1 1 1 Front View Top Cover Open Lever Ribbon Access Window Feed Button LED Indicator Label Roll Capacity View Window ...

Page 7: ...M09416 TTXLI Thermal Transfer Printer 2 1 1 2 Rear View Fig 1 1 2 Rear View 1 USB Interface 2 Centronics Interface 3 RS 232 Interface 4 Power Jack 5 Power Switch 6 Rear Paper Guide 1 2 3 4 5 6 ...

Page 8: ...ribbon empty or memory error etc 1 3 Button Feed Press the button when the LED is green It feeds the label to the beginning of the next label Pause Press the feed button during printing The printing job is suspended Ribbon Sensor and Gap Black Mark Sensor Calibration 1 Turn off the power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED becomes red and blinkin...

Page 9: ...ower switch 2 Hold on the button then turn on the power switch 3 Release the button when LED turns green after 5 amber blinks Any green will do during the 5 blinks The LED color will be changed as following Amber red 5 blinks amber 5 blinks green 5 blinks green amber 5 blinks red amber 5 blinks solid green Note Always do gap black mark sensor calibration after printer initialization Force Black Ma...

Page 10: ...d on the button then turn on the power switch 3 Release the button when LED turns red amber after 5 green amber blinks Any red amber will do during the 5 blinks The LED color will be changed as following Amber red 5 blinks amber 5 blinks green 5 blinks green amber 5 blinks red amber 5 blinks solid green ...

Page 11: ...er 1 Open the printer top cover by pushing the top cover open levers to the paper outlet direction The top cover support will hold the printer top cover 2 Open the top cover to the ultimate open angle Push the top cover support to the communication port direction to disconnect the separate the lower inner cover and top cover support Top cover support Top cover open lever ...

Page 12: ...al Transfer Printer 7 3 Remove the 6 screws in the top inner cover 4 Disconnect the harness from the Feed button PCB Replace the top cover 5 Reassemble parts in reverse order following the procedures above Screws Screws ...

Page 13: ...e top cover 2 Remove the 6 screws of lower inner cover Turn the printer upside down and remove the 2 screws of hinge holder 1 screw of memory card cover 3 Disconnect all the harnesses from Main Board Lift up the lower inner cover 2 screws of hinge holder Screw of memory card cover Screws Screws ...

Page 14: ...ermal Transfer Printer 9 Turn the lower inner cover upside down and remove the 6 screws of lower inner cover and hinge holders 4 Replace the top inner cover 5 Reassemble in reverse order following the procedures above ...

Page 15: ...2 Remove the 6 screws of lower inner cover Turn the printer upside down and remove the 2 screws of hinge holder 1 screw of memory card cover 3 Disconnect all the harnesses from Main Board Lift up the lower inner cover 4 Replace lower cover Screws Screws 2 screws of hinge holder Screw of memory card cover ...

Page 16: ...M09416 TTXLI Thermal Transfer Printer 11 5 Reassemble in reverse order following the procedures above ...

Page 17: ...to 3 3 for disassembling the LOWER COVER and LOWER inner cover 2 Disconnect all harnesses 3 Remove 4 screws on the main board 4 Replace the main board lower inner cover 5 Reassemble parts in reverse order following the procedures above Screw Screw Screw Screw Lower Cover Main Board ...

Page 18: ... Transfer Printer 13 2 5 Replacing Platen Assembly 1 Squeeze two sides of platen assembly and take it out 2 Replace a platen 3 Reassemble it in reverse order following the procedures above Squeeze Here Platen Squeeze Here ...

Page 19: ...3 1 for disassembling the lower cover and lower inner cover 2 Disconnect all hardness 3 Turn the lower inner cover upside down 4 Remove 2 screws that fixed the stepping motor on the bracket 5 Remove the stepping motor 6 Use a screwdriver to screw off 8 screws of the stepping motor bracket metal assembly Screws Motor Lower inner cover ...

Page 20: ...M09416 TTXLI Thermal Transfer Printer 15 7 Remove the stepping motor bracket metal assembly 8 Reassemble parts in reverse order following the procedures above Screws Screws ...

Page 21: ...hardness 3 Turn the lower inner cover upside down 4 Screws off 4 screws and remove the plastic laminate 5 Screws off 2 screws to remove the white label guide rack fixing plate 6 Remove 2 screws from a gap sensor PCB then remove the gap sensor PCB 7 Turn over the lower inner cover Screws Screws Label Guide Rack Fixing Plate Screw Gap Sensor PCB Plastic Laminate Lower inner cover Screws ...

Page 22: ...Transfer Printer 17 8 Move right side and left side label guides to the end of each side Rotates 90 degrees and pull them out 9 Reassemble parts in reverse order following the procedures above Label Guide Lower inner cover ...

Page 23: ...nner cover 2 Disconnect all hardness 3 Upside down the lower inner cover Remove 4 screws and remove the plastic laminate 4 Remove 1 screw from the black mark sensor 5 Upside down the lower inner cover 6 Replace the black mark sensor assembly Screw Black Mark Sensor Lower inner cover Black Mark Sensor Fixing Plate Lower inner cover Black Mark Sensor ...

Page 24: ... Press right concave of the print head bracket and use a flat screwdriver to stick left side of the printer head bracket then pick up the print head assembly 2 Disconnect print head harnesses 3 Reassemble parts in reverse order following the procedures above Bracket Concave Print Head Stick Flat Screwdriver Here ...

Page 25: ...ad Open Micro Switch 1 Please refer to 3 1 for disassembling the top cover and top inner cover 2 Disconnect ribbon mechanism by removing 4 screws at top inner cover 3 Remove 2 screws and remove the head open micro switch Mechanism Screws Screws Top inner cover ...

Page 26: ...M09416 TTXLI Thermal Transfer Printer 21 4 Reassemble parts in reverse order Screws Head Open Micro Switch ...

Page 27: ...1 for disassembling the top cover and top inner cover 2 Disconnect ribbon mechanism by removing 4 screws from the top inner cover 3 Remove 2 screws on the ribbon motor PCB 4 Replace the ribbon motor sensor 5 Screw off 2 screws from the top inner cover Screws Ribbon Motor Sensor Screws Screws Ribbon Mechanism ...

Page 28: ...M09416 TTXLI Thermal Transfer Printer 23 6 Replace the ribbon sensor 7 Reassemble parts in reverse order Screws Ribbon Sensor Top inner cover ...

Page 29: ...Please refer to 3 1 for disassembling the top cover and top inner cover 2 Turn the top cover upside down 3 Screw off 2 screws on feed button PCB and remove feed button PCB 4 Use a flat head driver to poke up the feed button 5 Reassemble parts in reverse order Screws Top Cover Feed Button PCB ...

Page 30: ...n board 4 Revert the memory card cover 5 Reassemble parts in reverse order following the procedures above Recommended SD card specification SD V 1 0 V 1 1 SD V 2 0 SDHC 128MB 256MB 512MB 1GB 4GB class 6 Supported DOS FAT file system Folders stored on the SD card should be in the 8 3 filename format Approved SD card manufacturer SanDisk Transcend Memory Card Cover Screw SD Card ...

Page 31: ...er and lift up the top cover open levers to separate the lower inner cover and the lower cover Please refer to section 3 1 5 Connect the harness of peel off module through the slot of lower inner cover 6 Lift up the lower inner cover to gently push peel off panel into the two concaves of lower cover front side Note Must lift up the lower inner cover first then the peel off module could be installe...

Page 32: ... 7 Connect the harness of peel off module at JP19 on the main board 8 Put down the lower inner cover onto lower cover 9 Push peel off module to lock to the lower inner cover 10 Reassemble parts in reverse order following the procedures above ...

Page 33: ...Vinyl work at peel off function 1 Insert a 1 label spindle into a paper roll 2 Open the printer top cover by pushing forward the top cover open levers The top cover support will hold the printer top cover 3 Install the paper roll on the paper roll mount 4 Open the peel off panel by pulling it out Peel off panel Top Cover Open Lever Backing paper Opening Peel off panel ...

Page 34: ... one piece of the label 7 Adjust the paper guide by removing left or right to fit the paper width Lead the paper through the backing paper opening beneath the roller 8 Push the peel off panel back to the printer 9 Close the top cover by lifting up the top cover support and close the top cover slowly Note Pull the label outward tightly after closing the top cover Roller Top Cover Peel off panel Top...

Page 35: ...e Option 1 Upside down the printer to remove two screws of hinge holder in the lower cover 2 Remove the screw that fixes the memory card cover 3 Plug in the Cutter Driver IC at U30 socket on the main board Screw of hinge holder Screw of hinge holder Memory card cover ...

Page 36: ...pen levers to the paper outlet direction The top cover support will hold the printer top cover 5 Open the top cover to the ultimate open angle Push the top cover support to the communication port direction to disconnect the lower inner cover and top cover support Cutter Driver IC Top cover support ...

Page 37: ... cover 7 Remove the 6 screws in lower inner cover 8 Lift up the lower inner cover from the Lower Cover 9 Install the 4 pin connector of the cutter onto JP38 on the main board Pull the wire of the 4 pin connector through the slot of lower inner cover front side Then put Screws Screws ...

Page 38: ... 33 back the lower inner cover 10 Gently push cutter module into the two slots of lower inner cover front side then push cutter to lock into the lower inner cover Location JP38 Cutter wire Slot Wire of the 4 pin connector Lower inner cover ...

Page 39: ... spindle into a paper roll 2 Open the printer top 3 Install a paper roll on the paper roll mount 4 Feed the paper printing side face up through the paper guide and pass over the platen 5 Lead the paper through the cutter paper opening 6 Adjust the paper guide by removing left or right to fit the paper width Label installation in cutter mode Top Cover Paper Guide Platen Cutter Top Cover Support ...

Page 40: ...printer power simultaneously The utilities are listed as below 1 Ribbon sensor calibrationゐGap black mark sensor calibration 2 Gap black mark sensor calibrationゐSelf test and dump mode 3 Printer initialization 4 Black mark sensor calibration 5 Gap sensor calibration 3 1 Ribbon and Gap Black Mark Sensor Calibration Gap black mark sensor sensitivity should be calibrated at the following conditions 1...

Page 41: ...ch 3 Release the button when LED becomes red and blinking Any red will do during the 5 blinks It will calibrate the ribbon sensor and gap black mark sensor sensitivity The LED color will be changed as following orderゑ Amber red 5 blinks amber 5 blinks green 5 blinks green amber 5 blinks red amber 5 blinks solid green ...

Page 42: ...e last print job Please follow the steps below to calibrate the sensor 1 Turn off the power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED becomes amber and blinking Any amber will do during the 5 blinks The LED color will be changed as following order Amber red 5 blinks amber 5 blinks green 5 blinks green amber 5 blinks red amber 5 blinks solid green 4 It ...

Page 43: ...g the 5 blinks The LED color will be changed as following Amber red 5 blinks amber 5 blinks green 5 blinks green amber 5 blinks red amber 5 blinks solid green Printer configuration will be restore to defaults as below after initialization Parameter Default setting Speed 203 dpi 127 mm sec 5 ips 300 dpi 76 mm sec 3 ips Density 8 Label Width 4 101 6 mm Label Height 4 101 6 mm Sensor Type Gap sensor ...

Page 44: ...ll do during the 5 blinks The LED color will be changed as following Amber red 5 blinks amber 5 blinks green 5 blinks green amber 5 blinks red amber 5 blinks solid green 3 5 Gap Sensor Calibration Set gap sensor as media sensor and calibrate the gap sensor Please follow the steps as below 1 Turn off the power switch 2 Hold on the button then turn on the power switch 3 Release the button when LED t...

Page 45: ...label to switch sensor from gap to black mark sensor Remember always do sensor calibration after sensor selection refer to Gap and Black Mark Sensor Calibration section 5 BIOS Update If printer BIOS update is required please do the following steps Update the BIOS file and reset the printer Update File 1 Make sure the printer is at ready status and the LED is solid green 2 Copy the BIOS file to pri...

Page 46: ...nsor error or ribbon rewind encode sensor error We also can use diagnostic tool to get the printer status through COM port or USB port Label runs out Out of paper Load a roll of label and follow the instructions as following and then press the feed button to resume printing 1 Insert a 1 label spindle into a paper roll 2 Open the printer s top cover by releasing the green top cover open levers loca...

Page 47: ... the ribbon access window Ribbon sensor or ribbon rewind encoder error out of ribbon Remove the ribbon close the ribbon mechanism then turn off on the printer power The printer will be switched to thermal direct mode automatically If the printer LED is still on red blink please check the following A Is a paper core installed on the ribbon rewind spindle B Is ribbon installed correct along the ribb...

Page 48: ...ation function please calibrate the gap sensor with proper sensitivity setting by try and error method Example C COPY CON LPT1 Enter SET GAP 1 Ctrl Z Main board gap sensor or black sensor failure If you confirm the main board is good Please change the gap sensor receiver first because the receiver sensor failure rate is higher then the transmitter sensor 4 The printer setting runs error Printer se...

Page 49: ...the printed command is identical to the commands sent from the application software The printer serial port setting is not correspondent to the PC s setting Please do the configuration by the following commands C COPY CON LPT1 Enter SET COM1 96 N 8 1 Enter Ctrl Z Enter C 8 Poor print quality The dust or glue from label may stick onto the print head Wipe the thermal print head by the soft cloth soa...

Page 50: ...nctions abnormally Cutter is not activated other error At first check if cutter is broken or the main PCB is damaged If it still has problem after changing a new cutter perhaps the U30 driver IC U28 IC or U34 on the main board was broken Otherwise check if the pin 28 of U2 CPU is good 12 Black mark can t be detected properly out of paper or paper jam Please check if the position of the black mark ...

Page 51: ...he printer before cleaning the print head 2 Allow the print head to cool for a minimum of one minute 3 Use a cotton swab Head cleaner pen and 100 ethanol to clean the print head surface Clean the print head when changing a new label roll Print Head Platen Roller 1 Turn the power off 2 Rotate the platen roller and wipe it thoroughly with 100 ethanol and a cotton swab or lint free cloth Clean the pl...

Page 52: ... As needed Note Do not touch printer head by hand If you touch it careless please use ethanol to clean it Please use 100 Ethanol DO NOT use medical alcohol which may damage the printer head Regularly clean the print head and supply sensors once change a new ribbon to keep printer performance and extend printer life ...

Page 53: ...48 8 PARTS LIST 8 1 Cover Item Part No Description Remark Spare Parts 10 36 0250003 00LF Latch for ribbon access window 2 pcs 98 0250154 00LF MAIN BOARD ASS Y 13 98 0250154 01LF MAIN BOARD ASS Y Main Board On board internal print server ...

Page 54: ...M09416 XL Thermal Transfer Printer 49 8 2 Cover drawing ...

Page 55: ...98 0250154 00LF MAIN BOARD ASS Y 1 98 0250154 01LF MAIN BOARD ASS Y Main Board On board internal print server 2 80 PBL3717 00LF Driver IC for stepping motor U18 U19 3 80 PBL3717 00LF Driver IC for DC motor U29 4 80 A3953SB 00LF Cutter driver IC A3953SB RoHS U30 Option 5 63 04PSS01 00LF Power switch ...

Page 56: ...M09416 XL Thermal Transfer Printer 51 8 4 Main Board drawing ...

Page 57: ...13 00LF 1 TPH ground plate 37 1403006 34LF 1 Screw for TPH ground plate TP3x6 36 0250012 00LF 1 Media loading instruction label 36 0500011 00LF 2 High temp warning label 36 0250010 10LF 1 Non reflective label 36 0500014 00LF 3 Adhesive backed mount 36 0130043 00LF 2 Cable tie 1set 2 98 0250019 10LF Head open micro switch ass y 98 0250133 00LF TPH module ass y for 203 DPI 3 98 0270033 00LF TPH modu...

Page 58: ...M09416 XL Thermal Transfer Printer 53 8 6 Top Inner Cover drawing ...

Page 59: ...cludes 30 0250003 82LF Lower inner cover 1 36 0250016 00LF Top cover operation name plate 1 36 0130043 00LF Cable tie 2 36 0500014 00LF Adhesive backed mount 2 36 0250008 00LF Transparent plastic sensor cover 1 98 0250115 00LF Platen ass y for 203 dpi 2 98 0500009 00LF Platen ass y for 300 dpi 3 98 0250066 00LF Top cover support damper module ass y ...

Page 60: ...M09416 XL Thermal Transfer Printer 55 8 8 Lower Inner Cover drawing ...

Page 61: ...M09416 XL Thermal Transfer Printer 56 8 9 Ribbon Mechanism Assembly Item Part No Description Remark Spare Parts 1 98 0130019 10LF Ribbon supply spindle ass y ...

Page 62: ...over Bottom Item Part No Description Rema rk Spare Parts 1 98 0250023 10LF Gap sensor Transmitter PCB ass y 98 0250022 00LF Stepping motor ass y Including stepping motor for 203 dpi 2 98 0270001 00LF Stepping motor ass y Including stepping motor for 300 dpi ...

Page 63: ...M09416 XL Thermal Transfer Printer 58 8 11 Lower Inner Cover Bottom drawing ...

Page 64: ... Motor Assembly Item Part No Description Remark Spare Parts 1 65 0030006 00LF Stepping motor with 15 gear for 203 dpi 2 65 0010010 00LF Stepping motor with 15 gear for 300 dpi 3 30 0250030 32LF Top cover open lever 4 30 0250029 32LF Top cover open lever ...

Page 65: ...M09416 XL Thermal Transfer Printer 60 8 13 Stepping Motor Assembly drawing ...

Page 66: ...M09416 XL Thermal Transfer Printer 61 8 14 Option and accessories Item Part No Description Remark Spare Parts 1 62 0010017 03LF Power supply CEC Standard 8 15 Option and accessories drawing ...

Page 67: ...M09416 XL Thermal Transfer Printer 62 UPDATE HISTORY Date Content Editor 6 06 08 First Draft Version T Holland 21 06 08 First Production Version T Holland ...

Page 68: ...9416TTXLI Service Manual Rev A 2008 Avery Dennison Corp All rights reserved ...

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