avertX HD848IRM User Manual Download Page 53

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37736AA

MAINTENANCE

Software Upgrade

New versions of camera firmware is available periodically and can be found at

http://www.avertx.com/product-downloads/

Note:

Make sure the software upgrade file is available before starting the software upgrade.

1. Click

Setup > Maintenance > Maintenance

2. Under

Local Upgrade

, click

Browse

and select the correct upgrade file.

3. Click

Upgrade

and then confirm to start. The camera will restart automatically after the

upgrade is completed.

Note:

You must use the correct upgrade file for you camera. Otherwise, unexpected results may

occur.

•

The upgrade file is a ZIP file and must include all the necessary files.

•

The boot program loads the operating system and then the system starts running. The

upgrade boot program function is disabled by default, and only the camera will be upgraded

to the latest version. If enabled, both the camera and the boot program are upgraded, and the

operating system of the following new versions can be booted properly, and the camera can

be upgraded conveniently.

•

The device will restart after the upgrade is completed.

Summary of Contents for HD848IRM

Page 1: ...HD848IRM 4K OUTDOOR IP DOME CAMERA WITH SMART ANALYTICS User Manual ...

Page 2: ...ing without limitation damages for loss of business profits business interruption or loss of business information even if AVERTX has been advised of the possibility of such damages or whether in an action contract or tort including negligence This software and documentation are copyrighted All other rights including ownership of the software are reserved to AvertX AVERTX and AvertX are registered ...

Page 3: ...rmal condition or malfunction is observed stop using the camera immediately and then contact AvertX Customer Support Handling Do not disassemble or tamper with parts inside the camera Do not drop or subject the camera to shock and vibration as this can damage camera Care must be taken when you clean the clear lens cover Scratches and dust will ruin the image quality of your camera Do not use stron...

Page 4: ...g of this product you ensure that it has no negative consequences for the environment and human health which could otherwise be caused if this product is thrown into the garbage bin The recycling of materials will help to conserve natural resources For more details information about recycling of this product please contact your local city office your household waste disposal service or the shop wh...

Page 5: ... Launch Network Camera Manager 12 Connecting to the Camera 13 Connecting in a Web Browser 13 Username and Password 13 Connecting a Stream 13 Logging Into the Web Interface 14 Installing the Camera 15 Wall and Ceiling Installation 15 Waterproof Cable Connector 16 Cleaning the Dome 17 Considerations for Infrared IR Lights 17 LIVE VIEW 18 BASIC CAMERA SETTINGS 19 Basic Info 19 Common Configuration 19...

Page 6: ...Media Stream 31 PICTURE SETTINGS 32 Image 32 Image Enhancement 32 Exposure 34 Smart Illumination 37 White Balance 38 Advanced 39 On Screen Display 40 Privacy Mask 40 ANALYTICS 41 Intrusion Detection 41 Rule Settings 41 Trigger Actions 42 Plan 43 EVENT SETTINGS 44 Alarms 44 Rule Settings 44 Trigger Actions 45 Plan 46 STORAGE SETTINGS 47 Storage 47 ...

Page 7: ...0 HTTPS 50 Authentication 50 IP Address Filtering 51 Video Watermark 51 MAINTENANCE 52 Time 52 Manually Setting or Synchronizing the System Time 52 Synchronizing with the NTP Server 52 Setting the DST 52 Maintenance 53 Software Upgrade 53 Config Management 54 Diagnosis Info 54 Device Restart 54 Log 55 ...

Page 8: ... set a new unique password by Connecting to the built in PoE switch Connecting to a network switch through the camera network port and selected then adding the camera in setup 2 Connect to the camera directly through a Web Browser and follow the onscreen prompts Use the Network Camera Manager NCM Utility Product Features Person Vehicle Analytics True WDR 8MP Smart IR Technology Up to 131 8MP Up to...

Page 9: ...ms listed here If any item is missing or has defects do not install or operate the product and contact AvertX Support for assistance HD848IRM Camera Self Tapping Mounting Screws Plastic Anchors includes extra Quick Start Guide IP66 Cable Connector Mounting Template T20 Torx Tool Paintable Dome Cover ...

Page 10: ...ll switch settings Camera Diagram 1 Reset Button To restore the camera to factory defaults 1 Disconnect power for 30 seconds 2 Reconnect power and wait 30 seconds 3 Press and hold the reset button for 20 seconds 2 MicroSD Card Slot Supports up to 512GB microSD card for Edge storage Do not add or remove the microSD card when the camera is powered on 1 2 ...

Page 11: ...37736AA 11 2 3 Cable Connection 1 RJ 45 Data Connection 2 DC12V Power Connection 3 Audio I O Ground Audio In Audio Out Dimensions 1 5 8 4 4 ...

Page 12: ...ltiple cameras at once NCM is pre installed on all AvertX ProConnect recorders and is also available for download at www avertx com support for installation on your personal computer or laptop Launch Network Camera Manager Open the Settings menu go to the Cameras page and click Advanced located towards to top middle on the page NOTICE If you cannot connect to the camera you may need to change the ...

Page 13: ...s Including upper case letters lower case letters digits and special characters _ space 2 Network Camera Manager 3 Camera Web Browser Connecting a Stream AvertX IP cameras are optimized for use with AvertX ProConnect recorders but you can also connect to your AvertX IP cameras using third party software like VLC media player http www videolan org All AvertX IP cameras are capable of delivering two...

Page 14: ...by default If a DHCP server is used in the network the IP address of your camera will be assigned dynamically Browse to the login page by entering the IP address of your camera in the addressbar Enter the username and password and then click Login o Username admin o You will be prompted to change the password the first time you login The Mighty Squirrel Controller ...

Page 15: ...over by removing 3 dome screws and lifting 7 Attach the camera to the ceiling or wall with the included screws 8 Adjust the camera to the desired angle The HD848IRM features 3 axis camera positioning Tilt Camera Rotation and Lens Rotation Rotate the lens so the 0 mark is vertical relative to the horizon Note Use the AvertX Connect app to view the camera while adjusting view 9 Replace the dome cove...

Page 16: ...g You will need to stretch the silicone seal over the RJ 45 plug PRO TIP Insert the flexible silicone seal ring onto the tip of a pair of needle nose pliers and stretch the seal over the RJ45 plug RJ45 Enclosure 2 Stretch the small silicone O ring onto the camera dongle 3 Connect the camera cable to the plug on the dongle Screw the RJ45 Enclosure into the dongle 4 Insert the flexible silicone seal...

Page 17: ...ironmental factors can limit the performance of night vision using IR illuminator lights Infrared light behaves the same as visible light and will reflect off of bright or shiny objects and overexpose the image The camera will adjust to properly expose the bright areas of the image which may leave the dark areas obscured For best IR Night Vision performance Be aware of surfaces that can cause IR l...

Page 18: ...tion Live View Browse to Live View page to view live video Setup Browse to Setup options Logout Exit the device interface Zoom Zoom in on camera image Zoom Zoom out of camera image Focus Sharpen camera image Focus Defocus camera image ...

Page 19: ...era Refresh to update the display after any changes have been made that affect the listed information or status Common Configuration Click shortcuts to other menu items Network Time On Screen Display or User Note Image Video Network and Time shortcuts are also available from the left hand menu ...

Page 20: ...twork Settings Network 2 Select Static from the DHCP IP Static drop down list 3 Enter the IP address subnet mask and default gateway address Make sure that the IP address of the camera is unique in the network 4 Click Save DHCP The Dynamic Host Configuration Protocol DHCP is enabled by default when the camera is delivered If a DHCP server is deployed in the network the camera can automatically obt...

Page 21: ... be unique on the network 4 Click Save PORT 1 Click Setup Network Settings Port 2 Configure relevant port numbers 3 Click Save Port Mapping 1 Enable Port Mapping and select mapping type If Manual is selected then external ports must be configured external IP is obtained automatically by the camera If the configured port is occupied then the Status will show Inactive 2 Click Save ...

Page 22: ...c IP Addressing that frequently changes the public IP address of your internet connection this means that when connecting to the camera over the internet you need to know if your IP address has changed DDNS automatically redirects traffic to your current IP address when using the hostname address 1 Click Setup Network DDNS 2 Enable DDNS Service 3 Enter DDNS info provided by your DDNS provider 4 Cl...

Page 23: ...rver 1 Click Setup Network FTP Go to the General tab 2 Configure the IP address port number of the FTP server the username and password of the upload account enable Upload Images and Overwrite Storage and then set the overwrite image threshold 3 Set the path for saving snapshots on the FTP server and the file name format 4 Click Save ...

Page 24: ...ed FTP server 1 Click Setup Network FTP Go to the Video tab 2 Configure the IP address port number of the FTP server the username and password of the upload account enable Upload Video and then set the overwrite image threshold 3 Set the path for saving video on the FTP server and the file name format 4 Click Save ...

Page 25: ...For SMTP server contact your network service provider for more specific information 1 Click Setup Network E mail 2 Configure relevant parameters of the sender and the recipient The following table describes some major parameters Parameter Description TLS SSL When enabled the e mail will be encrypted using TLS Transport Layer Security or Secure Socket Layer SSL to protect privacy First it tries to ...

Page 26: ... only supports H 264 compression Resolution Set video resolution Frame Rate Frame rate for encoding images Unit FPS frame per second Note To ensure image quality the frame rate should not be greater than the reciprocal of shutter speed Bit Rate Kbps Set video Bit Rate Bitrate Type CBR Constant Bit Rate which means that the camera transmits data at a constant data rate VBR Variable Bit Rate which m...

Page 27: ...mally a shorter I frame interval offers better image quality but consumes more bandwidth GOP Group Of Pictures in MPEG video encoding This parameter specifies the order in which intra frames I frame and inter frames are arranged Smart Encoding Set to Off or Basic Mode Smoothing Set the extent of smoothing Choosing Clear means disabling Smoothing Moving the slider toward Smooth increases the level ...

Page 28: ...o 1 and Number of Snapshot set to 2 the camera will take 2 snapshots take one first and then take another after 1 second Number to Snapshot Currently 1 2 and 3 snapshots are allowed Snapshot Mode Schedule You need to set a snapshot time e g 19 12 00 which means the camera takes a snapshot at 19 12 00 Repeat Allows you to set an interval unit sec For example according to the settings shown in the f...

Page 29: ... Note It is recommended to select Off if you do not need audio This can improve device performance to some extent Access Mode Currently only Line Mic Input Volume Slider adjusts input volume Audio Compression Two options G 711U G 711A Noise Suppression Used to reduce noise in images Noise suppression Is enabled by default Audio L Enabled for the internal microphone by default Audio R Enabled for l...

Page 30: ...I is enabled the system ensures image quality for ROI first if the bit rate is insufficient 1 Click Setup Streaming Settings ROI 2 Click and then drag the mouse to cover the intended part of the images To delete select the area and then click ...

Page 31: ...network performance Generally speaking TCP enables better image quality than UDP but also causes higher latency 1 Click Setup System Settings Media Stream 2 Click select a stream type and then set the IP address and port number of the unicast or multicast group for the decoding device that receives audio and video streams from the camera If you want the device to establish the media stream that ha...

Page 32: ... all the default image settings 1 Click Setup Picture Settings Image 2 Use the sliders to change the settings You may also enter values directly The following table describes some majorparameters Item Description Brightness Set the degree of brightness of images Low brightness High brightness Saturation Set the intensity of color in the image Low saturation High saturation ...

Page 33: ...harpness High sharpness 2D Noise Reduction Reduce the noise of images The function may cause image blurring 3D Noise Reduction Reduce the noise of images The function may cause motion blur or ghosting in some applications Image Rotation Rotation of the image Normal Flip Vertical Flip Horizontal 180 90 Clockwise 90 Counter clockwise To restore default settings in this area click Default ...

Page 34: ...settings are used for common scenes Keep the default settings unless a particular scene is required 1 Click Setup Image Image and then click Exposure 2 Set the parameters as required The following table describes some major parameters ...

Page 35: ...of light Center Weighted Average Metering Measure light mainly in the central part of images Evaluative Metering Measure light in the customized area of images Day Night Mode Automatic The camera outputs the optimum images according to the light condition In this mode the camera can switch between night mode and day mode automatically Night The camera provides high quality black and white images u...

Page 36: ...ast it is recommended to disable WDR or use level 1 6 Suppress WDR Stripes When enabled the camera can automatically adjust slow shutter frequency according to the frequency of light to minimize stripes that may appear in images WDR On Sensitivity Adjust when WDR should turn on when WDR is set to Automatic WDR Off Sensitivity Adjust when WDR should turn off when WDR is set to Automatic 3 To restor...

Page 37: ... you select this option This option is recommended if monitored range and image brightness are your first priority Overexposure Restrain The camera adjusts IR illumination and exposure to avoid regional overexposure Some areas might be dark if you select this option This option is recommended if clarity of the central part of the image and overexposure control are your first priority Custom Level ...

Page 38: ...the color tends to be blue If the images are still unnaturally red or blue in Auto mode please try Auto2 Fine Tune Allow you to adjust the red and blue offset manually Outdoor Suitable for outdoor environment with a relatively greater color temperature range Locked Lock the current color temperature without change Sodium Lamp The camera adjusts red and blue offset automatically according to the li...

Page 39: ... defog and images change from color to black white when defog intensity is set from level 5 to 6 if Defog is set to Auto and defog intensity level is somewhere between 6 9 images do not automatically change to black white in light fog conditions the camera automatically switches to optical defog only in heavy fog conditions 2 Enable the defog function and then select a level for the scene Level 9 ...

Page 40: ...Min Margin Date Format and Time Format 6 Double click the camera image to preview the On Screen Display PRIVACY MASK On certain occasions you may need to set a mask area on the camera image to protect privacy for example the keyboard of an ATM machine When PTZ changes its position or zooms the Privacy Mask will be adjusted accordingly to protect the area all along 1 Click Setup Image Privacy Mask ...

Page 41: ...tended position and range 5 Set Time Threshold and Sensitivity for the camera to decide whether to report an intrusion detection alarm Time Threshold The minimum length of time that the intruder stays in the detection area before an alarm will be reported Sensitivity Sensitivity of detection A greater value means higher detection sensitivity Note Setting sensitivity too high will increase the like...

Page 42: ...etected Record Video to SD Card With Record Video to SD Card selected the camera will automatically record video to the SD Card when a person or vehicle is detected Note Make sure you have completed Storage configuration before using this function Save Snapshot to SD Card With Record Snapshot to SD Card selected the camera will automatically save an image to the SD Card when a person or vehicle is...

Page 43: ...rlap The camera reports alarms during the specified period s only 5 Select from Monday to Sunday and set up to four periods for each day or check the days and Copy to set the same schedule for multiple days 6 Click OK 7 Click Save Note An intrusion detection schedule plan is used to define when the Trigger Actions under the Storage column are active You will need to configure Macros to receive not...

Page 44: ...tion area click 3 Click and drag the mouse to set a detection area 4 Set the detection Sensitivity and Object Size for the camera to decide whether to report a motion detection alarm Moving the slider to the right increases detection sensitivity When the extent of motion within the detection area exceeds the set object size the camera reports an alarm Object Size specifies the minimum ratio of the...

Page 45: ...ail configuration before using this function Record Video to SD Card With Record Video to SD Card selected the camera will automatically record video to the SD Card when an alarm is triggered Note Make sure you have completed Storage configuration before using this function Save Snapshot to SD Card With Record Snapshot to SD Card selected the camera will automatically save an image to the SD Card ...

Page 46: ...k Edit 4 Set the start and end times during which an enabled Trigger Event is effective The time periods cannot overlap The camera reports alarms during the specified period s only 5 Select from Monday to Sunday and set up to four periods for each day or check the days and Copy to set the same schedule for multiple days 6 Click OK 7 Click Save ...

Page 47: ...K to confirm the operation The system will restart when the format is completed 3 Allocate Capacity in GB for Video storage and Common Snapshot storage 4 Select Manual Storage Planned Storage or Off for Video Storage Info If Planned Storage is selected enter times on the schedule when Video is recorded to the Memory Card 5 Select the Stream that video is saved from 6 For When Storage Full select t...

Page 48: ...fresh to display the most recently saved files 4 Click Export Images to download 5 Click Delete to delete files RECORDING DOWNLOAD 1 Select Setup Storage Settings Recording Download 2 Click Search 3 Search for video within a specified period The results will be shown in a list 4 Select your video and click Download ...

Page 49: ...he user management interface under Setup Security Settings User After the user is added successfully you can change the password by entering the new password or delete the user by clearing the username Note Only admin can change passwords Changing the username or password for a user when the user is still logged in will force the user to log out The user must use the new username or password to lo...

Page 50: ...TPS Port text box and then click Save 3 Click Setup Security Settings Network Security 4 Under HTTPS select On Uploading a custom SSL certificate is also supported to ensure security 5 Click Save Next time you log in enter the address in https IP HTTPS port number format for example https 192 168 0 250 443 to enter secure channel mode If HTTPS uses a default port number enter the address in https ...

Page 51: ...ty 2 Select On to enable IP address filtering 3 Select a filtering mode and then add IP address es 4 Click Save VIDEO WATERMARK You can set the video watermark for the camera to encrypt the video and protect it from being deleted or modified 1 Click Setup Security Settings Network Security Watermark 2 Select Enable and set the watermark content 3 Click Save ...

Page 52: ... Computer Time to synchronize the time settings of your camera with that of your PC 4 Click Save Synchronizing with the NTP Server 1 Click Setup Maintenance Time 2 Select Sync with NTP Server and then enter the IP address of the NTP server and the camera s sync interval with the NTP server 3 Click Save The camera will periodically synchronize time with the NTPserver Setting the DST 1 Click Setup M...

Page 53: ...ly after the upgrade is completed Note You must use the correct upgrade file for you camera Otherwise unexpected results may occur The upgrade file is a ZIP file and must include all the necessary files The boot program loads the operating system and then the system starts running The upgrade boot program function is disabled by default and only the camera will be upgraded to the latest version If...

Page 54: ...onfigurations that you have backed up click Browse next to the Import button and select the configurations you want to import and then click Import The result will be displayed 3 To export configurations click Browse next to the Export button select the destination folder and then click Export 4 To restore default configurations click Default and then confirm the operation The device will restart ...

Page 55: ...37736AA 55 LOG The camera s log displays a searchable list of changes made to the system 1 Set a Time range 2 Narrow search by selecting a Main Type 3 Click Query 4 Export to download the result ...

Page 56: ...ublication may be reproduced by any means without written permission from AvertX The information in this publication is believed to be accurate in all respects However AvertX cannot assume responsibility for any consequences resulting from the use thereof The information contained herein is subject to change without notice Revisions or new editions to this publication may be issued to incorporate ...

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