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AVer EMC1000 User Manual Download Page 29

 

 

27

 

 

 

 

 

Hardware 

Dimensions 

17 x 10 x 1.4 in (432 x 254 x 36 mm) 

Chassis 

1U Rackmountable 

Weight:   

Gross Weight: 10 lbs. (4.5 kg.) 

System Input Requirements 

 

AC Input Voltage: 100-240 VAC (auto-range) 

Rated Input Current: 3A max. 

Rated Input Frequency: 50 to 60 Hz 

Power Supply 

 

Rated Output Power: 200W (Part# PWS-202-1H) 

Rated  Output  Voltages:  +3.3V  (8A),  +5V  (8A),  +12V  (16A),  -12V 
(0.5A), +5Vsb (2A) 

Operating Environment 

Operating Temperature: 10º to 35º C (50º to 95º F) 

 

Non-operating Temperature: -40º to 70º C (-40º to 158º F) 

 

Operating Relative Humidity: 8% to 90% (non-condensing) 

 

Non-operating Relative Humidity: 5 to 95% (non-condensing) 

Control Information 

 

Web-based GUI 

 

EMC1000  web  based  GUI  supports  Internet  Explorer  8  or  newer, 
Google Chrome 20 or newer, Mozilla Firefox 14 or newer and Safari 5 
or newer. 

 

 

 

 

 

 

 

 

 
 

SPECIFICATIONS 

TROUBLESHOOTING 

Summary of Contents for EMC1000

Page 1: ...www aver com EMC1000 User s Manual ...

Page 2: ... Web Accessing 11 SIP Configuration 12 SIP Interface 13 Built in Registrar Proxy 13 External Registrar 13 Outbound Proxy 14 Use Built in SIP Registrar 14 Add SIP Users 15 Show and Edit SIP Users 15 Access Numbers 16 Configure Access Numbers 16 Date and Time 17 Maintenance 18 upgrade 19 Conference Meeting Summary 19 Conference Meeting Settings 20 Content Sharing 21 USAGE OF EMC1000 21 Dialing to a ...

Page 3: ...2 FEDERAL COMMUNICATIONS COMMISSION STATEMENT CLASS A 30 COPYRIGHT 31 Trademarks 31 Disclaimer 31 ...

Page 4: ...ystems Support AVer EZMeetup application for PC and iOS Support compatible room system videophones VoIP phone client software and IP PBX Maximum capacity VGA 640x480 up to 10 viewable parties or CIF 352x240 up to 2 rooms total 12 viewable parties You can use EMC1000 built in SIP registrar or register EMC1000 as client to IP PBX or both Near end and far end NAT and firewall traversal Support H 264 ...

Page 5: ......

Page 6: ...wer alive Before service the system shutdown the system and pull the power plug off 3 RESET Button Reboot the system BACK PANEL Name Function 1 POWER Port Connect the power supply cord to a suitable power outlet 2 LAN2 Port 3 Ethernet Port PCI E Run the included gray CAT6 cable from 2 to 3 4 LAN1 port Run the included orange cross cable to a PC to start your initial configuration 5 serial port In ...

Page 7: ...wered off EMC1000 factory IP address is 192 168 0 1 1 If you decide to put EMC1000 on the rack use the screws to secure it to rack 2 Connect the power cable 3 Connect the beige gray CAT6 cable between LAN2 and PCI E 4 Connect the orange cross cable between LAN1 and PC INITIAL SETUP ...

Page 8: ...ess and Subnet mask indicating below Make sure the orange cross cable is connected properly from LAN1 on EMC1000 to the PC you just did the network setting change Open internet browser on that PC type in 192 168 0 1 in URL hit enter EMC1000 login screen appears in browser CHANGE THE language via top left corner language drop down list if needed EMC1000 default login is username admin and password ...

Page 9: ... EMC1000 is located behind a firewall and is configured with private IP address the signaling sent from the EMC1000 messages will contain private IP addresses Unless the firewall provides VoIP NAT Traversal services sessions will not connect as the singling messages will contain non routable addresses This issue is called Near End NAT traversal as the problem to be solved is near meaning the close...

Page 10: ...s the actual public IP address of these packets and sends the transmitted RTP packets to this address Far end NAT traversal is applied automatically and no setting in needed in EMC1000 In order for this topology to work the SIP clients located behind the local firewall must support Near end NAT traversal Near end NAT traversal for SIP clients requires the SIP clients sending their routable in most...

Page 11: ...000 meeting directly you will assign a public IP or public URL Also you need to open firewall pinholes for EMC1000 You can also put EMC1000 in DMZ Demilitarized Zone of firewall with LAN and public IP address If you have an EMC1000 compatible IP PBX and like to have EMC1000 and HVC EVC register to PBX as SIP clients You may put EMC and HVC EVC all inside LAN To allow guests or remote employees par...

Page 12: ...ot 4 If you set the network to DHCP IP address may change usually not recommended and only Hostname is editable Hostname and DNS are very important for firmware upgrade SIP call with domain name and NAT firewall traversal Make sure you remove the cross cable and connect EMC1000 to production network when EMC1000 reboots Change your PC network setting back to the original setting e g DHCP Enter EMC...

Page 13: ... you can click on specific user account to edit naming or password Or click on to create additional users Admin role has full access to all EMC1000 settings User can only create view and control the conference meeting You can delete an existing user by clicking ...

Page 14: ...12 SIP CONFIGURATION SIP parameters are in SIP CONFIGURATION Click to start editing ...

Page 15: ...n the system If the box is checked non managed users are not allowed to register with the system Authentication Realm String Authentication realm of EMC1000 built in Registrar for REGSITER digest challenge any string can be used SIP Users Add Users Used to add new users to the system This function is applicable only when Enable Registrar Proxy and REGISTER Authenticate Required check boxes have be...

Page 16: ...e Outbound proxy server port 1 Click to discard the changes and revert to previous settings Click to save the changes 2 If any SIP parameter has been modified then all the active calls will be dropped and the application will restart In this case the user s confirmation is required 3 Click OK the application restarts and the new configuration is applied USE BUILT IN SIP REGISTRAR If you are settin...

Page 17: ...ing from it SIP URI Type a full SIP URI or a partial string of it Status Choose Any Registered and NON Registered options to see all the users registered or non registered users accordingly using the drop down menu 5 Pressing on Refresh resets the filter and the original list re appears on the screen Managed Users 6 Managed Users are users that are provisioned in the system Non Managed Users are u...

Page 18: ... a participant does not match any of the provisioned access numbers or conference numbers the call is declined CONFIGURE ACCESS NUMBERS Select System Settings Access Numbers Click Create a new number Enter the access number participant needs to dial and video quality from Voice Only Video Chat CIF 352x288 VGA 640x480 You can save it without further steps by clicking If you like to register the acc...

Page 19: ...17 DATE AND TIME 1 You can set date time and time zone manually or use NTP server to auto set it 2 To set date and time System Settings Date Time 3 After you finish click to save the changes ...

Page 20: ...n the server will completely power off Start Diagnostic Trace System events are collected during a specified interval a trace file for advanced diagnostic is created Enter the intervals for information collection between 0 to 300 seconds Any number other than 0 will create a detailed log If 0 is entered the system will create a system configuration and minimum log information A diagnostic file zip...

Page 21: ...g Please wait appears followed by a Reboot confirmation button If you have problem please contact our technical support CONFERENCE MEETING SUMMARY You can select the CONFERENCES from top center menu it brings up a summary of active conferences meetings For example meeting room 400 is active busy this video multimedia call starts at 11 50a 8 8 2012 with 3 participants You can click to view more det...

Page 22: ...d Voice Only Bandwidth Allocation Low Medium High EMC1000 uses Low as a default value for every new conference room s Bandwidth Allocation parameter If there are no bandwidth restrictions in your environment you may use Medium or High for enhanced video quality Video Layout Type Equal Layout Dominant Based The type of the video conference layout EMC1000 uses Dominant based as the default value for...

Page 23: ...g a conference meeting hosted by EMC1000 After you dial in to the conference room have your content ready from computer through VGA in port or ScreenShare software press present button on HVC EVC remote controller All HVC or EVC systems and EZMeetup app will receive the content EZMeetup and other EMC1000 compatible terminals can receive content sending from HVC and EVC DIALING TO A CONFERENCE If t...

Page 24: ... Connected to conference Conference Number Dial 100 Prompt Please enter the conference PIN number followed by the key Dial 1 Connected to conference Access Number Dial 500 Prompt Please enter your conference number followed by the key Dial 100 Connected to conference Conference Number Dial 100 Connected to conference Participant is not registered Dialing Option PIN Code Operations and Prompts Acce...

Page 25: ... Total bandwidth usage of incoming and outgoing sessions updated every 5 seconds displayed at the top of the toolbar Operational Buttons The following operational buttons appear at the left side of the Leader Dashboard window Invite Participants Enables the leader to invite participants to join the conference Mute Unmute All Participants Show Statistics Displays the conference s detailed statistic...

Page 26: ...abled Video only conference Participant voice muted Visible participant Voice only participant Participant video disabled Remove participant When you click on more detailed information appear You can change the meeting layout in leader dashboard as well One of two layouts can be chosen ...

Page 27: ...croll bar to view all the participan s information Set the Auto Refresh check box to update the displayed information automatically The information is updated every 5 seconds The rows in the statistics table above can be set or reset by clicking on the Rows Settings button To invite paticipants click on that button Enter the name or number of who you want to invite appears in the registration to S...

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Page 29: ... 1H Rated Output Voltages 3 3V 8A 5V 8A 12V 16A 12V 0 5A 5Vsb 2A Operating Environment Operating Temperature 10º to 35º C 50º to 95º F Non operating Temperature 40º to 70º C 40º to 158º F Operating Relative Humidity 8 to 90 non condensing Non operating Relative Humidity 5 to 95 non condensing Control Information Web based GUI EMC1000 web based GUI supports Internet Explorer 8 or newer Google Chrom...

Page 30: ...w instructions included with the Product b misapplication of service by someone other than the manufacturer s representative c any shipment damages such claims must be made with the carrier or d any other causes that do not relate to a Product defect The Warranty Period of any repaired or replaced Product shall be the longer of a the original Warranty Period or b thirty 30 days from the date of de...

Page 31: ...TY OR THE USE OR PERFORMANCE OF ANY PRODUCT WHETHER BASED ON CONTRACT OR TORT INCLUDING NEGLIGENCE OR ANY OTHER LEGAL THEORY EVEN IF AVER HAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AVER S TOTAL AGGREGATE LIABILITY FOR DAMAGES OF ANY NATURE REGARDLESS OF FORM OF ACTION SHALL IN NO EVENT EXCEED THE AMOUNT PAID BY YOU TO AVER FOR THE SPECIFIC PRODUCT UPON WHICH LIABILITY IS BASED GOVERNING LAW AN...

Page 32: ...erference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by tuning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 Reorient or relocate the receiving antenna 2 Increase the separation between the equipment and receiver...

Page 33: ...ither expressed or implied is made with respect to the contents of this documentation its quality performance merchantability or fitness for a particular purpose Information presented in this documentation has been carefully checked for reliability however no responsibility is assumed for inaccuracies The information contained in this documentation is subject to change without notice In no event w...

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