Avenview DVI-SPLITPRO-4, User Manual

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2.1.3 DVI-OUT
2.2 General Troubleshooting
Problem Possible Solution
No Power

Ensure that DVI-SPLITPRO-2B is plugged in

If you are recovering from power outage, accidentally unplug the
adapter or other power surge conditions, leave the device off for
a while and then power it on again.
No or Distorted Image

Make sure all cables are in good working condition and properly
connected to the DVI-SPLITPRO-2B and displays.

Configure the output video resolution so that it doesn’t excess
the native resolution of the display. ( in this case, the message of
“out of range” is usually showed on your screen)
Poor Quality

We suggest that don’t use T-connectors to split your video source
into to images displayed on two different screens. That will lower
output video quality. Use a distribution amplifier instead of
T-connectors.

Make sure the video source is not compressed and maintains the
highest native resolution.
Image Position Shifted

Press “Auto” key on the remote control
Auto color configuration only works at VGA and Component inputs
Wrong Color

Press “Color Balance” key for auto configuration.
Auto color configuration only works at VGA and Component inputs.
Supported Mode Resolution Supported Mode Resolution
(HDTV) 720p 1280x720 @50Hz VESA 1366x768 @60Hz
(HDTV) 720p 1280x720 @60Hz VESA 1400x1050 @60Hz
(HDTV) 1080p 1920x1080 @60Hz VESA 1400x1050 @50Hz
VESA 640x480 @60Hz VESA 1152x864 @75Hz
VESA 800x600 @60Hz VESA 1600x1200 @60Hz
VESA 1024x768 @60Hz VESA 1920x1200 @50Hz
VESA 1152x864 @75Hz VESA 1920x1200 @60Hz
VESA 1280x1024 @60Hz