Access to contacts in different environments
The following table summarizes contact management on Avaya Vantage
™
when interoperating
with different communication systems:
Avaya Aura
®
contacts
(PPM or Avaya Aura
®
Device
Services)
IP Office directory contacts
BroadSoft directory contacts
Accessible through contact
search in the built-in UC
experience: Yes
You can add, edit, and delete
personal enterprise contacts.
Accessible through contact
search in the built-in UC
experience: Yes
You can add, edit, and delete
contacts in the personal directory.
Accessible through contact
search in the built-in UC
experience: Yes
You can add, edit, and delete
contacts in the personal directory.
Accessible from the standard
Android Contacts area: No
Accessible from the standard
Android Contacts area: No
Accessible from the standard
Android Contacts area: No
Adding a contact
About this task
Use this procedure to add new contacts to the Avaya Vantage
™
. You can save a new contact as a
local contact on the device or a personal contact in the enterprise personal directory.
In the Avaya Aura
®
environment, the contact is saved as a personal contact on PPM or Avaya
Aura
®
Device Services. In the IP Office environment, a personal contact is saved in the IP Office
personal directory. In the BroadSoft communication environment, the personal contact is saved in
the BroadSoft personal directory.
Important:
Avaya Vantage
™
deletes device contacts when another user logs in to the device. To store
device contacts data, enable local data backup and provide a backup account in
Settings
>
System
>
Backup
.
Procedure
1. Tap the
Contacts
tab.
2. Tap .
3. Choose one of the following:
•
Local Contact
: To store the contact locally on the device.
•
Enterprise Contact
: To add the contact to the Avaya Aura
®
enterprise or Broadsoft
personal directory.
•
Personal Contact
: To add the contact to the IP Office personal directory.
Access to contacts in different environments
April 2021
Using Avaya Vantage
™
97
