NN40170-101 Telephone Features User Guide
May 2010
3
Telephone button icons
Use this guide as a quick reference for accessing the features of your telephone. More
application-specific feature information is available in the following documents:
• Avaya Call Pilot ManagerTelephone Administration Guide for Voicemail features
• Avaya Contact Center Telephone Administration Guide for Call Center features
• Avaya System-wide Call Appearance (SWCA) Feature Card for SWCA features
• Hospitality Feature Card for Hospitality features
• Avaya Meet-Me Conferencing User Guide for instructions on using the Meet-Me
Conferencing feature
• Avaya Find Me/Follow Me User Guide for instructions on using the Find Me/Follow
Me feature
Your system administrator can inform you if any of these features are not available on your
telephone.
To access the features of your telephone, you will need to use the Feature button. Some
models of phone include a Feature button, while other models use a different label. On
digital phones, the Feature button is labelled as the Services key or by a small globe icon.
Other telephone models have different icons, or they show the word Feature above a
display key. Refer to the user guide for the specific telephone model for more information.
This book uses
FEATURE
to indicate pressing the Feature key is required before entering
a feature code. The table below shows which buttons to use on the different types of Avaya
telephones. Refer to each user card for specific details about each type of telephone.
Button Function
Digital and analog telephones
IP Phones
Feature
,
Display key
Hold
, ,
Release
On- or Off-hook
,
Answer call
Telephones with line buttons:
Press the active line button or Intercom key, and lift handset.
Telephones with no buttons: Lift handset.
When using a headset on a Avaya 7316E Digital Deskphone or on an IP
phone, press the Headset button to answer a call. On models that do not
have a Headset button, connect the headset and answer a call by taking
the phone off-hook.
To answer a call using the handsfree feature, press the
Handsfree
key to
transfer a call from the handset/headset to the telephone speaker.
