TROUBLESHOOTING
Avaya RS9RM 6000 VA Hardwired UPS Site Preparation, Installation and Operator’s Manual
S
164201528 Rev C
48
Table 11. Troubleshooting Guide
Alarm or Condition
Possible Cause
Action
The
indicator is not
on; the UPS does not start
μ
The main utility breaker is off.
Verify that the main utility breaker is on.
on; the UPS does not start.
The remote emergency
power-off (REPO) switch is
active or the REPO connector
is missing.
Reset the REPO switch and restart the UPS.
The
indicator is
flashing; power is not
available to your
equipment.
μ
The UPS is in Standby mode.
Press the On
|
button to supply power to the
connected equipment.
The UPS operates
normally, but some or all of
the protected equipment is
not on.
The equipment is not
connected to the UPS
correctly.
Contact a qualified electrician to check connections to
the power source.
The UPS does not provide
the expected backup time.
The batteries need charging
or service.
Apply utility power to the UPS for 24 hours to charge the
batteries.
After charging the batteries, press and hold the
button for 3 seconds; then check the
indicator.
If the
indicator is still on, see ee “Replacing Batteries”
on page 40 to replace the batteries.
Battery circuit breakers are
in the OFF (O) position.
Switch all battery circuit breakers to the ON (
|
) position.
Intermittent audible alarm
Battery
The UPS is on battery (see
“Battery Mode” on page 33
for more information).
The UPS is powering the equipment with battery power.
Check the bar graph indicators for available battery
capacity and prepare your equipment for shutdown.
Intermittent audible alarm
Battery
The UPS does not detect any
batteries.
Verify that the internal batteries are installed correctly
(see page 18) and that the battery circuit breaker is in the
ON (
|
) position.
Warning - Low Battery
Low Battery warning.
This warning is approximate, and the actual time to the
Shutdown Imminent warning may vary significantly.
Depending on the UPS load and number of Extended
Battery Modules (EBMs), the Low Battery warning may
occur before the batteries reach 25% capacity. See
Table 10 on page 45 for estimated runtimes.