Avaya Norstar M7310, User Manual, Page: 31 / 86

M7310 Telephone User Guide Page 31
- Issue 02b (05 March 2014) IP Office
Call Controls: Ending Calls
4.10 Groups
Your system administrator can include you as a member of a group or groups along with other users. Each group has its
own extension number which is used to call the group.
When a call is presented to a group, it is presented to the available group members, either one at a time or all at the
same time, until answered by one of the members.
How long a group call will ring at each group member's phone before being presented to the next member is controlled
by the group's own settings. Groups also use voicemail and have their own settings for when an unanswered call should
go to the group's mailbox. For group calls, the group's own voicemail settings are used rather than your settings.
·
G = Group Member (In Group)
A G is shown on your phone's idle display when have been configured as a member of a group and your
membership is enabled. While this is the case, you may receive calls targeted to the group.
·
O = Out of Service
An O is shown on your phone's display when any of the groups of which you are enabled as a member is set to
night service mode. While in that mode, any calls to that group are diverted to its fallback if set or otherwise to
voicemail if available.
Default Short Codes
Short codes are numbers that you can dial from any types of phone on the telephone system. The following are
default short codes that may be available on your system.
· Night Service Status On: *20*N#
Set a group into night service status by entering its extension number (N).
·
Night Service Status Off: *21*N#
Take a group out of night service status by entering its extension number (N).
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