NEC 2400
Confidential
The information contained in this document is provided by AVAYA Inc. to serve as a guide. See the disclaimer on page 1
8
o
Leave a message. Verify that the message waiting indicator turns on.
The CMWL command can be used to manually set and cancel MWI
on the PBX for trouble-shooting MWI problems.
o
Press 0. Verify that the voice module transfers the call to an operator
or personal assistant on the PBX.
o
Delete the message. Verify that the message waiting indicator turns
off.
¨
Refer to the Integration PRM section for further testing instructions.
8.0 CONSIDERATIONS
8.1
Without specific PBX programming, unsupervised call transfers
to extensions that are ring-no-answer do not forward to the
ring-no-answer destination.
Calls ring at the extension and then
recall to the extension that transferred the call. Program through the
ASYD SYS 1 command to allow the call to forward under these
conditions.
8.2
Supported NEC line cards are the 16LC-G, the 16LC-GB, the
16LC-GG, and the 16LC-Q.
However, NEC recommends the
16LC-Q card when integrating with any voice mail system , since
this cards provides a 128-194 millisecond open on disconnect, in
addition the 16LC-BE card can be used which provides the same
functionality.
8.3
5200 Release II NEC software supports attendant console
overflow.
Consult your NEC representative for details. Earlier
software levels do not support attendant overflow.
8.4
Octel Communications will not support line drivers or devices
exceeding the 50 feet distance limitation for RS-232 connections.
8.5
It is recommended to define the MCI UCD group in a separate
Tenant from all other non-MCI UCD groups. This prevents
invalid MCI packets from being sent to the VPM causing
multiple 75 type errors to be logged in the error log. The
following System programming will accomplish this.
ASYD SYS1
Index 92
bit 0 = 0
This requires that each tenant be assigned in SYS2.
ASYD SYS2
Index 6
bit 0 = 1
(MCI tenant
UCD)
All other tenants should be set to 0.
8.6
"Expanded MCI" is supported on the Serenade platform.
Enable
system parameter 224 to “yes”.
Important notes regarding this
integration