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Avaya IP Office - Small Office Edition Applications - Page 13
Avaya IP Office - Small Office Edition Applications
As part of the IP Office Family, the Small Office Edition supports a broad range of optional
feature enhancements and applications. The following list is a summary of options that are
considered to be most relevant for use in the small business environment, as targeted by
this product. For an exhaustive list of all supported options and license upgrades, please
refer to the applications documentation for IP Office and the relevant regional price lists.
Description Function
SAP
Code
License Key Devices (Dongles)
Feature Key - Serial Port (9-pin)
Device for direct attachment to Small Office Edition (required for
Remote Feature Activation)
700293095
Feature Key - Parallel Port
Device for attachment to applications server (required for
Remote Feature Activation)
700185234
Feature Key - USB Port
Device for attachment to applications server (required for
Remote Feature Activation)
700261506
Client Software
Phone Manager Lite
Standard CTI desktop application for client PCs (call history,
directory, speed dials) - all users
included
Phone Manager Pro RFA 5
Enhanced CTI desktop application for client PCs (VM control,
queuing, CRM screen pops) - 5 users
177469
IPPro RFA 5
Adds IP softphone functionality to Phone Manager Pro - 5 users
174463
IP Endpoint RFA 5
Enables support of 3rd party IP end-points (including wireless
VoIP) - 5 users
174957
Personal Numbering RFA
Enables enhanced personal numbering
181572
CTI DECT RFA 8
Enables DECT feature integration (RoW only) - 8 handsets
171989
Messaging Software
VoiceMail Lite
4-port standard voicemail PC application
included
Voice Memory Card
3-port on-board voicemail/auto-attendant application (no PC
required)
700289721
VoiceMail Pro RFA
4-port advanced voicemail PC application (incl: GUI, AA,
queuing, call recording)
171991
Audix RFA
Enables use of Intuity Audix as Centralised Voice Mail. (does not
require VoiceMail Pro)
177467
VPIM RFA
Enables use of networked Audix/3rd party centralized voicemail
181570
Integrated Messaging Pro RFA
Enables synchronization to MS email systems. GUI to control
voicemails within Outlook (requires VoiceMail Pro).
171990
Avaya Text-to-Speech RFA
Enables text to speech for messaging applications
181573
3rd party IVR RFA
Enables use of 3rd party Interactive Voice Response systems
181571
System Software
SoftConsole RFA
Enables PC-based system console (including BLF)
171987
CBC RFA
Enables real-time & historical summary reports on system &
departmental call handling
171993
Access Point RFA
Enables wireless access point functionality (requires Wireless
LAN card 700289739 to be installed)
182197
IPSEC VPN RFA
Enables secure VPN tunnels with encryption
181575
MS-CRM RFA
Enables integration with Microsoft CRM Professional (phase 1 -
incl: Screen Pop and Auto-Dial)
180588
N.B. Only DECT and MS-CRM are region specific. All other options are global
IP Office - Small Office Edition Installation Manual
Country Variants - Page 13
40DHB0002UKED – Issue 2 (29th July 2004
Avaya IP Office - Small Office Edition Applications