IP Office Basic Edition 1400 Series Phone User Guide
Page 18
- Issue 7a (30 January 2014)
IP Office Basic Edition
2. Call Handling
2.1 Making Calls
2.1.1 Making Internal Calls
To make internal calls: (1403/1408/1416)
1. If already on a call, end the call by pressing Drop or put it
on hold
by either pressing Hold or pressing the
button which the call is on.
2. Press an idle Intercom or Call Appearance button.
3. Dial the extension number or the code for the feature you wanted to access.
·
To call an extension:
Dial the extension number. If you put a * in front of the extension number, the system will attempt to make
a
direct voice call
.
·
To call a group or attempt a call pickup:
Dial one of the numbers in the table below. If you put a * in front of the group number, the system will make
a
page call
.
Feature
Dial
Summary
Loudspeaker
Paging
70
Page the loudspeaker device attached to the system.
Simultaneous
Paging
*70
Page both the loudspeaker device attached to the system and the
extensions in calling group 71.
Group Calling –
Ring
7 <Calling
Group>
Call the available extensions in one of the calling groups (1 to 4).
Group Calling –
Page
*7 <Calling
Group>
Page the available extensions in one of the calling groups (1 to 4).
Group Hunting –
Ring
77 <Hunt
Group>
Call the available extensions in one of the hunt groups (1 to 6).
Group Hunting –
Page
*77 <Hunt
Group>
Page the first available extension in one of the hunt groups (1 to 6).
2. You will hear the call progress. You can continue the call
handsfree
(except on 1403 phones) or switch to using
the handset or
headset
.
·
If the other extension doesn't answer, you can have the system call you when that extension is next free.
See
Setting a Callback
.
2.1.2 Setting a Callback
If the call is to a user, and they do not answer, you can set a callback. When a callback is set, when the other user next
uses their phone or ends their current call, the system will call you and when you answer, automatically makes another
call to the user.
To set a callback: (1408/1416)
1. While the call is still ringing or if you hear busy. Press >> and then press AutCB.
2. End your call attempt by replacing the handset or pressing Drop.
To clear a callback: (1408/1416)
If you have a callback set, you can cancel it using the following process:
1. Press Feature #2.
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