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MAA; Reviewed: 
SPOC 11/20/2012 

Solution & Interoperability Test Lab Application Notes 

©2012 Avaya Inc. All Rights Reserved. 

14 of 15 

DA60_OneX_Attd 

 

10. 

  

Additional references 

This section references the Avaya and Plantronics documentation that are relevant to these 
Application Notes.   

[1]

 

Avaya  one-X®  Attendant  4.0  connected  to  Avaya  Communication  Manager.  Installation 
and Administration Manual,

 Document 16-603459, Release 4.01, July 2012. 

http://downloads.avaya.com/css/P8/documents/100165274 

[2]

 

Avaya one-X® Attendant V4.01 CM User Manual,

 Release 1.0, July 2012 

     http://downloads.avaya.com/css/P8/documents/100165391 
[3]

 

Administering Avaya Aura® Communication Manager

, Release 6.2, Issue 7.0, July 2012, 

     

 Document 03-300509. 

      

http://downloads.avaya.com/css/P8/documents/100156867 

 
Documentation and information for the following Plantronics headsets and adapters can be found 
at http://www.plantronics.com/us/support/docs/ 

[4]

 

DA60

 

Product Sheet.

 

[5]

 

Plantronics EncorePro User Guide.

 

[6]

 

 

Plantronics SupraPlus Wideband User Guide

 

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 

Summary of Contents for DA60

Page 1: ...SB Adapter and Plantronics SupraPlus Wideband and EncorePro headsets to operate with Avaya one X Attendant The Plantronics DA60 is an enterprise class corded USB to headset adapter which provides Plan...

Page 2: ...n placing and receiving calls to and from Avaya one X Attendant clients using the Plantronics headsets and adapters and verifying talk path in both directions The type of calls made included calls to...

Page 3: ...sing the volume control buttons on the Plantronics DA60 adapter and in Avaya One X Attendant to adjust the audio volume on the headsets Using the Mute control buttons on the Plantronics DA60 adapter a...

Page 4: ...mmunication Manager Messaging are installed on the Avaya DL360 Server An Avaya G450 Media Gateway provides the VoIP resources for the connectivity of Avaya IP Telephones and the SIP trunk to the simul...

Page 5: ...Plantronics SupraPlus Wideband HW251N Headset N A Plantronics SupraPlus Wideband HW261N Headset N A Plantronics EncorePro HW291N Headset N A Plantronics EncorePro HW301N Headset N A 5 Configure Avaya...

Page 6: ...ations and IP Attendant Consoles on page 4 are enabled in the system The license file installed on Communication Manager controls the values for these attributes If a required feature is not enabled o...

Page 7: ...s Enter the Extension number and the Security Code which will be used when logging in to Avaya one X Attendant Since only one attendant was used Console type was set to principal Set Port to IP On pag...

Page 8: ...e PC running Avaya one X Attendant QD Quick Disconnect plug connect to headset USB plug connect to USB port on PC The DA60 USB adapter is plug and play it does not require extra drivers to function pr...

Page 9: ...headsets These Application Notes will not cover the Avaya one X Attendant general installation and configuration For information on installing the Avaya one X Attendant software configuration and lice...

Page 10: ...pted to change the password once logged in Select the default one X Attendant under Work profile Click OK 7 2 Audio Tuning Wizard On the attendant main dialog screen the Operator window in the center...

Page 11: ...ing correctly a test sound is heard The volume on the headset speakers can be set using the slider while the test sound is being played On the next page click the option to Automatically adjust the mi...

Page 12: ...our areas below 1 Playback area set the volume or mute unmute the headset speakers 2 Sidetone area set the volume or mute unmute the sound of the attendant s own voice on the headset speakers This fea...

Page 13: ...u as described in Section 7 3 Use the controls on the Playback area to verify that the volume on the headset speakers can be adjusted by using the slider Check that the audio can be muted unmuted on t...

Page 14: ...6 603459 Release 4 01 July 2012 http downloads avaya com css P8 documents 100165274 2 Avaya one X Attendant V4 01 CM User Manual Release 1 0 July 2012 http downloads avaya com css P8 documents 1001653...

Page 15: ...The information provided in these Application Notes is subject to change without notice The configurations technical data and recommendations provided in these Application Notes are believed to be acc...

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