Contents
VM Call Flow Monitor by Call Flow Name......................................................................................................82
VM Call Flow Monitor by Topic ......................................................................................................................83
VM Call Flow Monitor .....................................................................................................................................84
Outgoing Most Called Destination..................................................................................................................85
VM Summary..................................................................................................................................................86
System Summary ...........................................................................................................................................88
Target Graphical Summary ............................................................................................................................90
Incoming Call Duration Summary ..................................................................................................................91
Target Member Call Duration.........................................................................................................................92
Outgoing Most Expensive Dialled Number ....................................................................................................93
Time in Activity ...................................................................................................................... 94
General Rules......................................................................................................................... 95
General Rule for Account Coded Calls.......................................................................................... 95
General Rule for Target Reports .................................................................................................... 95
Technical Tip .................................................................................................................................... 95
Glossary.................................................................................................................................. 96
CCM 3.1
Page 3
Standard Reports
38DHB0002UKEM Issue 4 (18/07/2002)
