Avaya CallPilot 600r, Maintenance And Diagnostics, Page: 61 / 106

Chapter 6: Using Avaya CallPilot® system
utilities
In this chapter
Overview on page 61
Diagnostics Tool on page 62
PEP Maintenance utility on page 63
Session Trace on page 64
CallPilot System Monitor on page 65
CPTrace Tool on page 70
Backup Restore Tool on page 71
Overview
The following table lists the Avaya CallPilot system utilities.
Utility Description
Diagnostics Tool Allows CallPilot startup diagnostics to be enabled or disabled
(turned on or off).
PEP (Performance
Enhancement Program)
Maintenance Displays a list of installed PEPs and enables PEP removal.
Session Trace Displays detailed information about the activity in a user's
mailbox and the state of the message waiting indicator (MWI).
CallPilot System Monitor Displays the following information:
• the status of all CallPilot channels
• the status of all CallPilot services
Avaya CallPilot® 600r Server Maintenance and Diagnostics December 2010 61