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Chapter 1: Customer service
Visit the Avaya Web site to access the complete range of services and support that Avaya provides. Go
or go to one of the pages listed in the following sections.
Navigation
•
Getting technical documentation
on page 7
•
on page 7
•
Getting help from a distributor or reseller
•
Getting technical support from the Avaya Web site
Getting technical documentation
To download and print selected technical publications and release notes directly from the
.
Getting product training
Ongoing product training is available. For more information or to register, you can access the
. From this Web site, you can locate the Training contacts
link on the left-hand navigation pane.
Getting help from a distributor or reseller
If you purchased a service contract for your Avaya product from a distributor or authorized
reseller, contact the technical support staff for that distributor or reseller for assistance.
Avaya CallPilot® 1006r Server Hardware Installation
December 2010 7