Avaya CallPilot 1006r Hardware Installation Download Page 2

© 2010 Avaya Inc.

All Rights Reserved.

Notice

While reasonable efforts have been made to ensure that the

information in this document is complete and accurate at the time of

printing, Avaya assumes no liability for any errors. Avaya reserves the

right to make changes and corrections to the information in this

document without the obligation to notify any person or organization of

such changes.

Documentation disclaimer

“Documentation” means information published by Avaya in varying

mediums which may include product information, operating instructions

and performance specifications that Avaya generally makes available

to users of its products. Documentation does not include marketing

materials. Avaya shall not be responsible for any modifications,

additions, or deletions to the original published version of

documentation unless such modifications, additions, or deletions were

performed by Avaya. End User agrees to indemnify and hold harmless

Avaya, Avaya's agents, servants and employees against all claims,

lawsuits, demands and judgments arising out of, or in connection with,

subsequent modifications, additions or deletions to this documentation,

to the extent made by End User.

Link disclaimer

Avaya is not responsible for the contents or reliability of any linked Web

sites referenced within this site or documentation provided by Avaya.

Avaya is not responsible for the accuracy of any information, statement

or content provided on these sites and does not necessarily endorse

the products, services, or information described or offered within them.

Avaya does not guarantee that these links will work all the time and has

no control over the availability of the linked pages.

Warranty

Avaya provides a limited warranty on its Hardware and Software

(“Product(s)”). Refer to your sales agreement to establish the terms of

the limited warranty. In addition, Avaya’s standard warranty language,

as well as information regarding support for this Product while under

warranty is available to Avaya customers and other parties through the

Avaya Support Web site: 

http://support.avaya.com

. Please note that if

you acquired the Product(s) from an authorized Avaya reseller outside

of the United States and Canada, the warranty is provided to you by

said Avaya reseller and not by Avaya.

Licenses

THE SOFTWARE LICENSE TERMS AVAILABLE ON THE AVAYA

WEBSITE, 

HTTP://SUPPORT.AVAYA.COM/LICENSEINFO/

 ARE

APPLICABLE TO ANYONE WHO DOWNLOADS, USES AND/OR

INSTALLS AVAYA SOFTWARE, PURCHASED FROM AVAYA INC.,

ANY AVAYA AFFILIATE, OR AN AUTHORIZED AVAYA RESELLER

(AS APPLICABLE) UNDER A COMMERCIAL AGREEMENT WITH

AVAYA OR AN AUTHORIZED AVAYA RESELLER. UNLESS

OTHERWISE AGREED TO BY AVAYA IN WRITING, AVAYA DOES

NOT EXTEND THIS LICENSE IF THE SOFTWARE WAS OBTAINED

FROM ANYONE OTHER THAN AVAYA, AN AVAYA AFFILIATE OR AN

AVAYA AUTHORIZED RESELLER; AVAYA RESERVES THE RIGHT

TO TAKE LEGAL ACTION AGAINST YOU AND ANYONE ELSE

USING OR SELLING THE SOFTWARE WITHOUT A LICENSE. BY

INSTALLING, DOWNLOADING OR USING THE SOFTWARE, OR

AUTHORIZING OTHERS TO DO SO, YOU, ON BEHALF OF

YOURSELF AND THE ENTITY FOR WHOM YOU ARE INSTALLING,

DOWNLOADING OR USING THE SOFTWARE (HEREINAFTER

REFERRED TO INTERCHANGEABLY AS “YOU” AND “END USER”),

AGREE TO THESE TERMS AND CONDITIONS AND CREATE A

BINDING CONTRACT BETWEEN YOU AND AVAYA INC. OR THE

APPLICABLE AVAYA AFFILIATE (“AVAYA”).

Copyright

Except where expressly stated otherwise, no use should be made of

materials on this site, the Documentation, Software, or Hardware

provided by Avaya. All content on this site, the documentation and the

Product provided by Avaya including the selection, arrangement and

design of the content is owned either by Avaya or its licensors and is

protected by copyright and other intellectual property laws including the

sui generis rights relating to the protection of databases. You may not

modify, copy, reproduce, republish, upload, post, transmit or distribute

in any way any content, in whole or in part, including any code and

software unless expressly authorized by Avaya. Unauthorized

reproduction, transmission, dissemination, storage, and or use without

the express written consent of Avaya can be a criminal, as well as a

civil offense under the applicable law.

Third-party components

Certain software programs or portions thereof included in the Product

may contain software distributed under third party agreements (“Third

Party Components”), which may contain terms that expand or limit

rights to use certain portions of the Product (“Third Party Terms”).

Information regarding distributed Linux OS source code (for those

Products that have distributed the Linux OS source code), and

identifying the copyright holders of the Third Party Components and the

Third Party Terms that apply to them is available on the Avaya Support

Web site: 

http://support.avaya.com/Copyright

.

Trademarks

The trademarks, logos and service marks (“Marks”) displayed in this

site, the Documentation and Product(s) provided by Avaya are the

registered or unregistered Marks of Avaya, its affiliates, or other third

parties. Users are not permitted to use such Marks without prior written

consent from Avaya or such third party which may own the Mark.

Nothing contained in this site, the Documentation and Product(s)

should be construed as granting, by implication, estoppel, or otherwise,

any license or right in and to the Marks without the express written

permission of Avaya or the applicable third party.

Avaya is a registered trademark of Avaya Inc.

All non-Avaya trademarks are the property of their respective owners,

and “Linux” is a registered trademark of Linus Torvalds.

Downloading Documentation

For the most current versions of Documentation, see the Avaya

Support Web site: 

http://support.avaya.com

.

Contact Avaya Support

Avaya provides a telephone number for you to use to report problems

or to ask questions about your Product. The support telephone number

is 1-800-242-2121 in the United States. For additional support

telephone numbers, see the Avaya Web site: 

http://support.avaya.com

.

Japan Denan statement

The following applies to server models 1006r, 1005r, 703t, and 1002rp:

2     Avaya CallPilot® 1006r Server Hardware Installation

December 2010

Summary of Contents for CallPilot 1006r

Page 1: ...Avaya CallPilot 1006r Server Hardware Installation 5 0 NN44200 320 01 03 December 2010...

Page 2: ...OR USING THE SOFTWARE OR AUTHORIZING OTHERS TO DO SO YOU ON BEHALF OF YOURSELF AND THE ENTITY FOR WHOM YOU ARE INSTALLING DOWNLOADING OR USING THE SOFTWARE HEREINAFTER REFERRED TO INTERCHANGEABLY AS...

Page 3: ...ed on the standard of the Voluntary Control Council for Interference by Information Technology Equipment VCCI If this equipment is used in a domestic environment radio disturbance may occur in which c...

Page 4: ...4 Avaya CallPilot 1006r Server Hardware Installation December 2010...

Page 5: ...etup Communication Server 1000 18 Switch connectivity 19 CallPilot ELAN subnet and Avaya server subnet setup 19 Meridian 1 or Avaya Communication Server 1000 systems 19 Network requirements 19 Remote...

Page 6: ...ya software feature dongle 35 Introduction 35 Chapter 5 Connecting the server to power 39 In this chapter 39 Safety precautions 39 Equipment handling guidelines 39 Safety information 39 Locating the p...

Page 7: ...print selected technical publications and release notes directly from the Internet go to www avaya com support Getting product training Ongoing product training is available For more information or t...

Page 8: ...Web site The easiest and most effective way to get technical support for Avaya products is from the Avaya Technical Support Web site at www avaya com support Customer service 8 Avaya CallPilot 1006r S...

Page 9: ...pliance The 1006r server meets the requirements of the Restriction of Hazardous Substances Directive 2002 95 EC applicable in countries affected by the EUED European Union Environmental Directives RoH...

Page 10: ...y 90 relative humidity non condensing at 28 C 82 4 F Altitude 1 829 m 6 000 ft Electrostatic discharge 15 kV Acoustic noise Sound power 7 0 BA in an idle state Handling drop storage 24 in free fall wh...

Page 11: ...k between the system and the network to which it is connected Blinking green light indicates network activity B NIC 1 Activity LED C Power Sleep button Toggles the system power on off This button also...

Page 12: ...ification button Toggles the front panel ID LED and the server board ID LED on off The server board ID LED is visible through the rear of the system and allows for server identification and location w...

Page 13: ...trol or feature A RJ 45 Serial A Connector I Not connected B Rear Video J HB2 C Dual USB port K Power Receptacles D Dual USB port L MPB96 1 DS30 3 E ELAN M MPB96 1 DS30 2 F CLAN N MPB96 1 DS30 1 G HB1...

Page 14: ...icture shows the PCI riser assembly when removed from the 1006r chassis The PCI riser assembly is shown turned over with full size cards installed 1006r server description 14 Avaya CallPilot 1006r Ser...

Page 15: ...he connector and physical damage can result if the assembly is not properly aligned When you place the server on a solid surface such as a workbench you have a better view of the card alignment and yo...

Page 16: ...formation about these cables and connecting the NTRH40CAE5 MPB96 board to MGate cards see Communication Server and CallPilot Server Configuration NN44200 312 or Meridian 1 and CallPilot Server Configu...

Page 17: ...ribes how the 1006r server can be integrated into your network The integration depends on the type of switch you are using Important To secure the Avaya CallPilot server from unauthorized access ensur...

Page 18: ...ommunication Server 1000 CS 1000 system In the previous illustration the telephony LAN TLAN subnet provides IP connectivity between the CS 1000 system and the i2004 Internet phone sets The connection...

Page 19: ...y as follows Meridian 1 or Avaya Communication Server 1000 systems One NIC provides connectivity to the ELAN subnet Connect the NIC labeled NIC 2 on the back of the server to the ELAN subnet For infor...

Page 20: ...Device Description Modem Use a 56 Kb s external modem to provide remote access to the 1006r server The modem connects to one of the USB connectors on the rear of the server You cannot use a serial po...

Page 21: ...44200 100 Avaya CallPilot Library Listing NN44200 117 Planning and Engineering Avaya CallPilot Planning and Engineering Guide NN44200 200 Avaya CallPilot Network Planning Guide NN44200 201 Avaya Commu...

Page 22: ...sting Guides Avaya Meridian 1 and Avaya CallPilot Server Configuration Guide NN44200 302 Avaya T1 SMDI and Avaya CallPilot Server Configuration Guide NN44200 303 Avaya Communication Server 1000 System...

Page 23: ...llPilot Unified Messaging Quick Reference Card NN44200 111 Avaya CallPilot Unified Messaging Wallet Card NN44200 112 Avaya CallPilot A Style Command Comparison Card NN44200 113 Avaya CallPilot S Style...

Page 24: ...00 110 The Map was created to facilitate navigation through the suite by showing the main task groups and the documents contained in each category It appears near the beginning of each guide showing t...

Page 25: ...etailed instructions see Installing the server on page 29 When you are finished with the installation continue with the Installation and Configuration Task List NN44200 306 Note If you are installing...

Page 26: ...the optional Avaya server subnet do not power up unless your antivirus programs and Avaya security updates are installed first Connect the 1006r server to the Avaya server subnet Ethernet switch or h...

Page 27: ...Risk of personal injury The 1006r CallPilot server weighs approximately 30 kg 67 lb when it is shipped from manufacturing To prevent personal injury have someone help you to unpack and position the s...

Page 28: ...t aside 5 Put all manuals DVDs or CDs operating system disks and any disks for peripherals in a safe place 6 Save all packing materials and cartons in case you must return any equipment to the carrier...

Page 29: ...aya software feature dongle on page 35 Installing the server Introduction Before you install the 1006r server ensure that the chosen location meets the requirements identified on the Site inspection c...

Page 30: ...in the place of a single server Both servers are connected to the same switch and are configured so that one Avaya CallPilot server is active that is processing calls and the other is standing by rea...

Page 31: ...on NN44200 311 Inspecting the modem Introduction You require a modem to support remote dial up access to the CallPilot server Avaya technical support also connects to your CallPilot server for trouble...

Page 32: ...use in the same location as the server 2 Plug the keyboard cable into the lower USB port labeled C and the mouse cable into the upper USB port labeled C on the rear panel see Rear panel connectors 3 P...

Page 33: ...the two servers 1 Set the SCSI ID dial switch on the tape drive to SCSI ID 6 2 With the tape drive power switch off connect the USB to SCSI adapter to the SCSI connector on the tape drive 3 Make sure...

Page 34: ...ect the server to the Avaya server subnet Note The Avaya server subnet is optional However it is required to support desktop and Web messaging users Note If you are installing a High Availability syst...

Page 35: ...the Avaya software feature dongle which plugs into the upper USB port labeled D on the rear panel see Rear panel connectors on page 32 Note Only one dongle is shipped with a pair of High Availability...

Page 36: ...slot on the dongle Insert the software feature key with the data contact facing down and away from the embossed i See Figure 8 Installing the feature key on page 37 Figure 7 Dongle without feature key...

Page 37: ...ground Figure 8 Installing the feature key 4 Plug the dongle into the upper USB port labeled D on the rear panel of the server What is next Continue with Connecting the server to power on page 39 Intr...

Page 38: ...Installing the server and peripheral devices 38 Avaya CallPilot 1006r Server Hardware Installation December 2010...

Page 39: ...ly UPS is usually very heavy This equipment requires special handling procedures and additional personnel for unloading and installation Be aware of weight distribution and prevent the equipment room...

Page 40: ...rking properly If the LEDs are unlit red or amber the module is failing or has failed or the power cord associated with the power supply is unplugged A problem with a power supply module is also indic...

Page 41: ...mber of properly grounded power outlets or power bars for all equipment For more information refer to grounding and power requirements in this document and in the Planning and Engineering Guide NN4420...

Page 42: ...n Task List NN44200 306 for more information about single point grounding requirements Plug the server AC power cords into the server rear panel 2 Plug the other ends into an approved wall receptacle...

Page 43: ...for troubleshooting instructions 5 Log into Windows 6 CallPilot Manager wizard starts automatically 7 Use the wizard to configure your system For further details see the Installation and Configuration...

Page 44: ...Connecting the server to power 44 Avaya CallPilot 1006r Server Hardware Installation December 2010...

Page 45: ...monitor 20 mouse 20 diagram 1006r server in network 41 back panel 13 32 40 slot locations 13 connection network CS 1000 and CallPilot server 18 network M1 and CallPilot server 17 dongle installed 35...

Page 46: ...20 mouse 20 power connection AC server 41 power distribution rationale 40 power supply connecting server to power 41 module location 40 overview 40 rack power and grounding 40 protocols supported net...

Reviews: