Avaya Callmaster VI, Installation And User Manual

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Table 1: Checklist Of Items — Continued
Item Description
EIA/TIA-574 Serial
9-pin, male/female cable
Port Cable
Headset (optional) Note: Lucent supports only
Lucent headsets. For headsets
compatible with the
CALLMASTER VI, see
“Connecting the Headset” later in
this chapter.
Handset (optional) Handset with custom cable
provided as a D-Kit.
Headset Adapter
4-pin cord that connects the
Cord
phone to the headset.
Mounting Strips A kit containing two strips of
fastening tape.
Installation Procedures
The CALLMASTER VI voice terminal comes with two mounting strips
that you can use to mount the unit to the desktop, the side of the
monitor, or the wall in your work area. The installation procedures are
the same no matter where you mount the unit.
To mount the strips, do the following steps:
1. Turn the CALLMASTER VI voice terminal over.
2. Remove the backing from one side of the mounting strips.
3.
Stick the mounting strips in the indentations on the top and the
bottom on the back of the CALLMASTER VI voice terminal.
4.
Remove the remaining backing from the mounting strips.
5.
Fasten the CALLMASTER VI voice terminal to the wall, desktop,
or other area.
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Support
If you have difficulty installing the voice terminal, contact the Lucent
Call Center Helpline or Professional Services Installation Consultation
on 1-800-344-9670. For international support, call your Lucent
representative or distributor for assistance.
Installation Diagram
Figure 2 shows the connections between the CALLMASTER VI, the
DEFINITY ECS, and the PC. Refer to the figure below when following
the installation procedures on the following pages.
1. DEFINITY ECS 2-wire DCP Interface
2. PC Serial Port Connector
3. Digital Communications Protocol (DCP) Interface
4. 9-Pin Serial Connector
5. Headset Jacks
Figure 2: Installation Diagram
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