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Key Words to Know
access code
See
feature access code
.
activate
To begin or turn on the operation of a feature.
attendant
The person who handles incoming and outgoing calls at the main console.
AUDIX
Audio Information Exchange
, an optional voice mail and message
service which provides coverage for calls to you by recording callers’ messages and
reporting Leave Word Calling messages.
call appearance
A button used exclusively to place or receive calls. It has an
assigned extension number and is equipped with a red light and a green status light.
console permission
The authorization (from your system manager) to initiate
Call Forwarding All Calls for an extension other than your own.
coverage
Automatic redirection of calls from an unanswered telephone to another
telephone. Redirection could be to the extension of a receptionist, secretary,
coworker, AUDIX, or message center. A person who provides coverage is a
covering user
.
DEFINITY Communications System, Generic 1, Generic 2, or Generic 3
The switch
to which your telephone may be connected. (Your telephone may be connected to a
DEFINITY Enterprise Communications Server [ECS] or System 75 or System 85
instead.) The DEFINITY Communications System, as well as the DEFINITY ECS
and System 75 and System 85, are communications systems which transmit and
receive voice and data signals for all communications equipment in your network.
DEFINITY Enterprise Communications Server (ECS)
The switch to which you may
be connected. (Your telephone may be connected to The DEFINITY Communications
System Generic 1, Generic 2, or Generic 3, or System 75 or System 85 instead.) The
DEFINITY ECS, as well as the DEFINITY Communications System and System 75
and System 85, are communications systems which transmit and receive voice
and data signals for all communications equipment in your network.
dial pad
The 12 pushbuttons you use to dial a number and access features.
enhanced list
One of the four types of Abbreviated Dialing lists; programmable
only by the system manager. Contains telephone numbers useful to all system
members, and stores each of those numbers as a 3-digit list item.
extension
A dialing number of one to five digits assigned to each telephone
connected to your DEFINITY ECS, the DEFINITY Communications System, or your
System 75 or System 85.
feature
A special function or service, such as Conference, Hold, Send All Calls, etc.
feature access code
A dial code of one, two, or three digits, which you use to
activate or cancel the operation of a feature. Check with your system manager for
the feature access codes for your system.
group list
One of the four types of Abbreviated Dialing lists; programmable by the
controller of the list or the system manager. Contains telephone numbers useful to
members of a specific group, and stores each of those numbers as a 2-digit list item.
handset
The handheld part of the telephone which you pick up, talk into, and listen
from. Also known as the
receiver
.
message retriever
A person authorized by the system manager to retrieve
messages for other users.
